DanB232
Google
I arrived at the lovely Bellevue Park after a long day of hiking on the Via Alpina. My luggage had been transferred ahead; and the staff had sent it to my room. So far so good. But my greeting was somewhat unfriendly and curt. And there seemed to be some fact-checking and discussion before they gave me my key (No idea why; I don't speak German). It would have been nice if they had told me there was a free snack buffet open for guests at that time, but they didn't. (I discovered this later). After finally receiving my key, they pointed to the restaurant and said the English version of the menu was posted. But when I walked over, the waitstaff didn't know anything about that; they handed me the German version they had. (I was in the mood for much simpler fare, so I ate elsewhere). The room was nice but faced the hillside, so no views to enjoy. I slept well. In the morning I arrived to the breakfast buffet just as it opened. Because I had not eaten at their restaurant the previous night, the staff pointed me to a secluded area behind the main dining room. (I felt like I was at the kids' table). No self-serve coffee here - the waitress had to bring it. It was very late (after I finished my first plate). The cooked-to-order eggs, however, were excellent. Still, I expected a lot more for this hotel based on the price I paid.