J Alallah
Google
I recently had the pleasure of staying at the Park Hotel Laurin, and was thoroughly impressed by the hotel and the wonderful service we received.
When we arrived to check-in, the front desk staff informed us that they had kindly upgraded our standard room booking to a spacious suite at no additional charge. This was such a wonderful surprise and a testament to the hotel's commitment to providing an exceptional guest experience.
The suite itself was absolutely lovely - it had high ceilings, large windows offering panoramic views, a separate living area, and an incredibly comfortable king-sized bed. The decor had a classic yet cozy alpine feel, with wood-paneled walls, plush furnishings, and elegant accents. Everything was impeccably clean and well-maintained.
Beyond the exceptional room, the hotel's other amenities were also top-notch. The breakfast buffet each morning offered a delightful variety of hot and cold items to fuel up for the day.
But what truly made our stay memorable was the outstanding service provided by the Park Hotel Laurin staff. From the front desk to the concierge, everyone we interacted with was incredibly friendly, knowledgeable, and helpful in providing recommendations and assisting with any requests.
Overall, our experience at the Park Hotel Laurin was simply wonderful. The unexpected room upgrade, coupled with the hotel's charming ambiance, excellent facilities, and exceptional service, made for a truly memorable stay. I would highly recommend this hotel to anyone, and I very much look forward to returning in the future.