PARKROYAL COLLECTION Marina Bay

I had a great stay at the PARKROYAL COLLECTION in Singapore. The hotel feels big and airy, everything was impeccably clean, and the room had thoughtful extras—especially the water fountain in the bathroom. Service really stood out: Ravi helped us with anything we needed and truly went the extra mile, and the lobby staff (sorry I didn’t catch his name) handled our reservations with genuine warmth. The pool area is beautiful and a perfect place to unwind. Highly recommend.

We had 5 nights at this hotel and it was amazing, the staff are so friendly, polite and cannot do enough for you, they are a credit to not only the hotel but the company. If all hotels in the chain are like this then we will definitely be booking with them again.|The staff at breakfast time were so efficient and catered for our every need, many thanks for this.|A special thank you goes to Guilin, our room attendant, who was just outstanding and made sure our rooms were immaculate and restocked everyday, not an easy job especially when we would return unexpectedly during the day as he was in the middle of his work but he was so accommodating.|Thank you to all the team at Marina Bay you certainly added to our wonderful time in Singapore, we will be back !

A common feature I noticed is that the service staff move very quickly (except for the doormen, whose reactions were a bit slower, though still acceptable). I probably came to this conclusion because I was especially impressed by one male housekeeping staff member and one female waitress, who always wear full black with sneaker at the bar. Both of them worked with great agility, fully understood their tasks, and delivered service beyond expectations thanks to their thoughtfulness and keen observation of guests’ habits and needs. The housekeeping staff, in particular, paid attention to the characteristics of each individual in the group and tailored his service accordingly. Unfortunately, I always ran into them when I wasn’t wearing my glasses, so I couldn’t catch their names. In terms of location, it’s very convenient — close to the MRT and the mall, within walking distance to Gardens by the Bay, and also just a short ride to the airport. The bed was quite comfortable, the pillows were pleasant, and the room was always dry and airy.

The Hotel is in a great location with a beautiful "green" lobby area and Bar. We enjoyed the upper floor views of the Marina! I recommend purchasing the breakfast/lounge access package. Well worth it with two breakfast areas to choose from, afternoon tea service and evening happy hours! We took advantage of the wonderful Spa services. 5 stars for "Citi" from the Spa was so good that we had three massages from her! The following employees also made it a memorable stay, Rosy at check in. Lounge staff Cherry, Jenny, Isla, Eric, Thao and the rest of those team members in the lounge who's names I failed to list were all great!

I had an absolutely wonderful experience thanks to Prem, the manager at Park Royal Marina Bay. He went above and beyond to make our stay comfortable and memorable. My partner wasn’t feeling well during our visit, and Prem showed such kindness and care — he personally arranged for a thoughtful gesture of fresh fruits and a card to be sent to our room, which really lifted our spirits.||He was incredibly accommodating throughout our stay, making sure we had everything we needed and checking in on us with genuine concern. It’s rare to come across someone who provides such heartfelt service, and Prem truly made a difference in our experience.||Thank you, Prem, for your warmth and exceptional hospitality — you are a true credit to the Park Royal Marina Bay team

We had a truly wonderful and memorable 3 day stay at the hotel — everything from the service to the ambiance made it special. Special shout out to Jenny (Collection Club Lounge), who sought management approval to wavier our room upgrade charges when she learned of my husband health. I was very touched and surprised by her gesture as I did not ask for the wavier. Also, special thanks to Ariane and Simon (Collection Club Lounge), who are friendly, warm, and attentive whenever we go to the lounge for our tea and drinks. Vemalan Balakrishnan (senior outlet manager) who graciously and warmly introduced us to the buffet spread at the Peppermint also made our breakfast a great start to our day. Our Collection Club King room (facing the bay) was spacious and beautiful. There is a long console table which is very useful to put our things. Most hotels do not have such long console tables. The toilet is comfortable and elegant. It combined sleek design with thoughtful functionality and eco-friendly features (a premium filtered water tap in the toilet) We had breakfast at Peppermint on day 2, and the spread was generous and satisfying, with a good variety of both Western and local options to suit every taste. We also enjoyed our afternoon tea and evening drinks with bites at the Collection Club Lounge, with great service from Jenny, Ariane, and Simon. We highly recommend this hotel.

The PARKROYAL COLLECTION Marina Bay is an exceptional urban retreat defined by its breathtaking 'Garden-in-a-Hotel' concept, providing a truly nice ambiance from the moment you arrive. The food is awesome, with high-quality, diverse cuisine that often features ingredients from the hotel’s own urban farm. ​ The outdoor pool is a magical touch—it is truly stunning at night, illuminated by fiber-optic lights that create a mesmerizing, galaxy-like experience under the skyline.

nice hotel, clean. view of Marina Bay San is very nice. room is spacious and comfortable. food here is also delicious. staff here are very enthusiastic, cute especially Nabi warm and friendly. near MRT very convenient for moving to tourist attractions.

This place is stunning, beautiful, and relaxing. The rooms seem newly renovated. Location is great, access to MRT and malls. Good food, nice staff, and the best part is the pool and the amazing views of the city. They really focus on green which adds a vibrancy and a freshness. They seem to host events here too, a wedding party was taking place during our stay. You can hear a bit through the walls if neighbors are noisy, some supplies are missing (but you can always ask for them like face towels/slippers), and there may be a bit of a language barrier with some staff but overall it's a pleasant experience. Would highly recommend for business individuals, family, and friends to stay here!

Conveniently located to MRT, Suntec and lots of shopping. Walked to MBS area and back with no problems. Our rate included breakfast and we enjoyed the varied buffet. Room was a good size and with all the essentials, bath robes, slippers and an umbrella. No drawers anywhere in the room and the only two outlets were by the bed. None by the desk which is a little odd and made it hard to work there. No outlets where I could see myself in a mirror so blow drying and straightening hair was an interesting experiment :) Staff was very friendly in any interaction. Currency exchange machine on the 1st floor. Not the best rate but it's there if you need it.