PARKROYAL COLLECTION Marina Bay

I rebooked this hotel, as I remember this being one of the best hotels when I stayed here over 12 years ago. Unfortunately, my standards were dropped. The hotels interiors and rooms are beautiful. Pool space is nice. Gym has good equipment but some of which is not well maintained. The buffet breakfast was a massive downfall. You wait 5-10 to be seated, when there’s genuinely so many empty tables? The food was good, but variety could have been a bit better. Rooms were great. The cleaning staff were very attentive. I enjoyed our stay but next time I’ll book elsewhere, as for the price, I think they could offer more & higher level of service.

The room itself was great, very comfortable bed, clean, spacious. Bathroom layout a bit odd as toilet bowl was right behind the open door. I remarked in my booking that my stay was for a birthday celebration but this wasn't acknowleged at all :( Overall it's a lovely hotel, but not worth its price point.

It’s a nice hotel. Cleanliness can be better. Our room was full of lint flying everywhere. Also, the most disappointing thing was that they have caged birds near their Peppermint restaurant for birdsong. Just play music and don’t engage in these unethical practices like caging birds.

Wonderfully incredible hotel in central Singapore. All the staff were super helpful and couldn’t do enough for the guests. My room was spacious, comfortable and immaculately clean. Big thank you to Ganesan, Service Ambassador for making my trip to the airport so easy. Thank you. I’ll be back

my bay-facing room offered an absolutely priceless viewI could have stared out the window all day. The hotel is still stunning, but I noticed the furnishings and common areas are showing their age and could use a refresh to match the price point. Still, worth it for the fan-shaped design and location.

The lobby is elegant, and the view from the room is impressive. However, the overall facilities were quite disappointing for a hotel rated five stars. There was no steam room or sauna available — though I later found out that these are offered only as paid services in the spa area. Given the price, I expected a much higher standard of amenities. My previous stay at the Four Seasons was far superior in every aspect. Moreover, the room cleanliness was not up to standard — hair and dust on the floor was noted. The hot water in the shower was also unstable, which made the stay less comfortable. When we needed to reschedule the booking due to a medical condition (just a one-day change), the process required multiple follow-ups, and the email responses were extremely slow. If you’re traveling for business, this hotel may be suitable. But if you’re looking for a relaxing holiday experience, it’s probably not the best choice. This one-star rating is for a 5-star hotel. It’ll be a nice place if it’s a 4-star hotel.

amazing hotel!!! The 1st Garden-in-hotel design, super cool interior 1st day we check in at around 11pm, staff is super friendly and noticed that we only stay for 1 night. They asked us if we needed to arrange late check out, they checked immediately and free late delay till 2pm for us. The room inside is nice, bright and clean. beds provided are comfy! toilet has the bath tub as well About the hotel’s facilities Gym room is simple and have enough facility for work out There are 2 size of Swimming pool, for the big one water is super clean and good for swimmer Super recommended for the #7 SG top 10 best hotel

I recently stayed at Parkroyal Collection Marina Bay. Overall, the hotel itself is fine, but in my opinion, the price does not match the level of service provided. On the first morning, breakfast was calm and pleasant — just as it should be in a 5-star hotel. However, the following days were a complete disaster. A very large group, about 200 people all wearing matching T-shirts, flooded the restaurant. They were extremely loud, running around and creating total chaos. I literally had to wait over 10 minutes just to pour myself a cup of coffee! This situation continued for two consecutive mornings. I paid over $400 per night and expected a peaceful and refined atmosphere. To their credit, the hotel management called me on the third day of my stay to ask for my feedback. They apologized for the inconvenience caused during breakfast and offered me breakfast in the hotel’s lounge area as compensation. However, the quality of food preparation and the variety of dishes clearly did not meet the standards of a five-star hotel. The hotel management should have arranged a separate breakfast area for such a large and noisy group. I understand the desire to increase business revenue, but the general manager should also consider the comfort of all guests. In addition, as a Pacific Club member, I requested a room on the 19th floor but was placed on the 15th instead. It wasn’t a big issue until I noticed that several members of that same noisy group were actually staying on the 18th and 19th floors. Overall, this experience left me disappointed, and I cannot recommend this hotel.

This place is stunning, beautiful, and relaxing. The rooms seem newly renovated. Location is great, access to MRT and malls. Good food, nice staff, and the best part is the pool and the amazing views of the city. They really focus on green which adds a vibrancy and a freshness. They seem to host events here too, a wedding party was taking place during our stay. You can hear a bit through the walls if neighbors are noisy, some supplies are missing (but you can always ask for them like face towels/slippers), and there may be a bit of a language barrier with some staff but overall it's a pleasant experience. Would highly recommend for business individuals, family, and friends to stay here!

Conveniently located to MRT, Suntec and lots of shopping. Walked to MBS area and back with no problems. Our rate included breakfast and we enjoyed the varied buffet. Room was a good size and with all the essentials, bath robes, slippers and an umbrella. No drawers anywhere in the room and the only two outlets were by the bed. None by the desk which is a little odd and made it hard to work there. No outlets where I could see myself in a mirror so blow drying and straightening hair was an interesting experiment :) Staff was very friendly in any interaction. Currency exchange machine on the 1st floor. Not the best rate but it's there if you need it.