Parkwest Bicycle Casino

Casino · Bell Gardens

Parkwest Bicycle Casino

Casino · Bell Gardens

1

888 Bicycle Casino Dr, Bell Gardens, CA 90201

Photos

Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null
Parkwest Bicycle Casino by null

Highlights

Bicycle Casino is a vibrant spot in Bell Gardens offering a mix of American and Asian poker games, tournaments, and a friendly, accommodating staff.  

Featured in Eater
Featured in Grub Street

888 Bicycle Casino Dr, Bell Gardens, CA 90201 Get directions

thebike.com

$$

Information

Static Map

888 Bicycle Casino Dr, Bell Gardens, CA 90201 Get directions

+1 562 806 4646
thebike.com
𝕏
@bicyclecasino

$$

Features

wifi
payment credit card
Tap to pay

Last updated

Mar 7, 2025

Powered By

You might also like

Terms of Use • Privacy Policy • Cookie Policy
 © 2025 Postcard Technologies, Inc.
@eater

"Card rooms like the Bicycle Casino in Bell Gardens will remain closed." - Farley Elliott

LA-Area Casinos Are Opening Restaurants and Bars for the Holiday Weekend - Eater LA
View Postcard for Parkwest Bicycle Casino

Nicholas Quartz

Google
My wife and I stayed here during our first trip to LA in September 2024. The hotel was very nice. The staff were very nice. The hotel was clean. Valet was quick and courteous. Definitely recommend and will definitely book again.

alba r

Google
Best place to stay in LA. This hotel is amazing. Perfectly clean big rooms , the nicest staff , great parking and on top of that the restaurant is AMAZING. We stayed here at the beginning and at the end of our honey moon and we will stay again every time we go to LA. 10/10

Mac Hernandez

Google
We recently stayed at Bicycle Casino and was thoroughly impressed with the valet service, especially from Rommel and Raymond. From the moment we arrived, the valets were attentive, professional, and genuinely courteous. They handled my car with care and ensured a smooth check-in process. Their promptness and friendly demeanor made my stay more enjoyable and stress-free. We highly recommend their valet service to anyone staying at Bicycle Casino. It's a great example of excellent customer service! Keep it up Rommel and Raymond! 👌

Michael Montoya

Google
Stopped in here for some relaxation 😌, Amazing environment, Great staff, Awesome games & Slots, Excellent customer service, Clean facilities, Professional card dealers, Good food!, Expertly assembled event rooms, as well as an exquisite selection of eatery establishments in their food court. Definitely a 5-star rating! ⭐️⭐️⭐️⭐️⭐️ Thank you Parkwest Bicycle Casino! Thank you Pacific Palisades! Thank you John Park!

Sergio Harashyn

Google
Do not eat the chocolate cake at the café downstairs—I had a stomachache all day after eating it, and it completely ruined my plans. The coffee was also awful, bitter, and seemed poorly made. While the hotel itself is decent and provides a comfortable stay, the quality of the food and beverages in the café is extremely disappointing. I would recommend avoiding it if you care about your health and taste.

Trip.com Member

Google
The location is good, a lot of restaurants nearby. They allowed us an early checkin which is nice.Free valet parking helped a long way. Mel and Raymond particularly are very helpful. Good job!

Peh Wei Lun

Google
Had a great stay here, excellent service from the staff. They arranged for a higher floor with a view since we were staying here for sometime. Valet service for hotel guest too. Convenient location as it is near a huge supermarket and lots of food options around the hotel. Room was big and spacious too. Only down side was the blackout curtain only cover half the room. So the morning sun will hit the room.

Andrew Chang

Google
I was playing 1-3 no limit game and I was small blind. Two players called and I went all in. The big blind folded and the next player put 3 chips and the last player folded. Then the player put chips said she didn't know it was all in. Floor person cameand the dealer explained to the floor person that the player was not aware of the all in. And the floor person declared that it was not called all in. I've been playing the no limit game over 30 years and never heard that kind of rule. I guess the floor person and the player are same Chinese and that was the reason for that weird decision.

Yes S.

Yelp
Bacarrat $20 tourney extended for everyday in December 2024 !!!!!! Why doesnt Bike get friendlier bartenders. Aurora not friendly. Other older lady with a limp not friendly or personable. Coffee guy Teodoro not friendly or personable. If Bike realizes which employees are nice and which ones dont care then they would be heading in the right direction. They act like they work at a retirement home not in hospitality industry. sad but true.

Brent W.

Yelp
Go back to poker atlas! The new app (bravo) is absolutely dreadful. Instantly after downloading it, I realized I would rather be going to any other casino. The customer service doesn't start at the door. It starts with how you treat the total player experience. Unless your goal is to eliminate check-ins...(cause no one gunna use this app)... then you're not doing this right. This source code of this app is a crime. It belongs in the garbage.

Shade J.

Yelp
Great customer service and very accommodating! I was apart of the system crash and had a horrible experience prior to getting here. My stay at the Parkwest turned that all around. The room I stayed in was spacious and the bathroom is set up like a spa! There are plenty of eateries in the area and the hotel also has awesome food as well. Shout out to Noelle who really made our day! She provided great customer service along with the security and valet. I can't wait to come back!

Gary N.

Yelp
Never heard of this casino until today, wow you can see it while still driving on the freeway, 1984 they've been around that long? Normally the casino I visited would be somewhere in the reservation, but not with this one, that's explained about the hotel tower was much stand out than the game room, I wasn't sure if people do win money playing here, but I am looking more on the entertainment and dining aspects, they seemed to have no buffet, 3 restaurants that provided American and Asian foods, that's that. Some high rollers room vs regular betting room, then the entertainment was at the other end of the casino, just follow the signs, also because one of the performers was my friend, she invited me to come, the stage was decent, they have cash bar and seatings for both vip plus regular, sound systems were great, a lot of people who smoke, even though the sign said no smoking, so the casino smells because of cigarettes stained plus they continuously smoking non stop, that was one of the complaints I have for this place. Then the parking lot were divided into 3, one for VIP, one for hotel Valet which took out most of the spaces, then the regular left with nothing, literally one of the employees told me it was full and please park on the street, bruh. My take for an ideal casino, has good buffet, has good entertainment, non smoking thru out the casino, then winning streaks.

Dan K.

Yelp
I'm sorry, I just have to bring this up after playing poker this morning. Customer service is pretty hit or miss with these dealers - First dealer awesome and was actually friendly and welcoming, very accommodating when I had a question about the progressive jackpot. Then comes the next dealer which was the complete opposite named Elena. Very Cold and Rude, even when a player asked her about a motion that another player was making, she immediately says "Call floor man, if you want. He make forward motion IT'S IN POT" completely in a rude manner. Eventually she kept looking over her shoulder to call another dealer to touch her out like she absolutely DID NOT WANT TO BE THERE. I don't know what her deal was, but poker can be an intense game sometimes. We're paying customers to the casino and the dealers as poker players, a little improvement your customer service won't hurt.

Poker P.

Yelp
Nothing changed! Comerce is packed again. Ya'll Lost your chance on winning people over. Now you just told a bunch of people that it's not worth coming back. I tried to help! ‍

Vicky S.

Yelp
This place is clean and nice ! Have promotion every Monday & Wednesday & Friday from 3pm-11pm buy in and get 5% extra chips for baccarat game. Big jacket pot ! Every Tuesday can get free gift ! Also use your players ' card can earn point for free food , free drinks and also free chips or watch free concert! The biggest action they can take in Los Angeles! Hotel is very new and clean ! We can have chinese food till 2am , or 24/7 breakfast menu! Love this place!

Matt C.

Yelp
Outstanding hotel in an unexpected location. We got upgraded to a King Suite (650 square feet) with 2 bathrooms. The suite was luxurious but not pretentious. There were 2 large flatscreen TVs, one in the living room and one in the bedroom. The kitchen area had a refrigerator, microwave, Keurig coffee machine and a small sink. The service was excellent and there is a lot of security so you feel very safe at this property. Valet parking is given for free to hotel guests. Two free water bottles are provided in the room. We were attending an event in South Gate, only 3 miles away, and this property was the perfect location for spending the night in LA. Room price was very cheap for Southern California and we will definitely stay here again in the future!

Martha Anna K.

Yelp
I want to thank PK for making everything we experienced on June 1st right with a delicious food voucher. We had a delicious late lunch/early dinner at the Bike Brewery! Thanks again for the excellent customer service & hospitality! Greatly appreciated!

Keilaine R.

Yelp
From the moment I pulled up my car I received a warm welcome by the valet team. Being my first time I had no idea what to expect . Then at the main entrance I ran into the concierge who was so engaging, warm, friendly, and knowledgeable. He looked like the happiest guy in the place. Being my first time he let me know about the player card rewards program and how it worked along with all of the cool promotions they do throughout the month. The facility was so comfortable and extremely clean. I loved how all of the employees looked very polished and groomed. The only areas of improvement I would say would probably be the food and beverage, but other than that, it's worth the visit and the gaming was made so easy and a lot of options. Will be back again!!!

Tarek A.

Yelp
This is the cleanest casino in Los Angeles, I had the pleasure of meeting one of the managers in high limit, her name is Arlene, she took the time to explain to me all the positive changes the casino has gone through and I appreciate her dedication to making sure the clients are all satisfied. This casino has the best ambience among the ones I have been to in Los Angeles, very professional and food is delicious

Jon M.

Yelp
SERVICE & CHECKIN Checkin was slow as molasses (so much paperwork) ontop of the long wait for a room to become available. When early checkin IS available it will cost you $50 (a bit excessive). Valet parking cost $10/night. There are also resort fees: $10/night. Tap payment wasn't available. Front desk is very lively, helpful, & also multilingual. Not pet friendly. LOBBY, ELEVATOR, CORRIDORS The lobby is large but still felt congested due to some of the design decisions, orientation, & seating. Elevators were slower than expected but are sufficiently spacious, with multiple functional lifts. The corridors were ornate & have a very pleasing color pattern. ROOM (guest room & suite) We tried the double queen guest room & a suite. We found both configurations to be comfortably spacious, with a high degree of cleanliness & ample storage for our extended stay. The design of the rooms is generally just really impressive with a lot to appreciate: high-ceilings, a myriad of seating options, great natural+overhead lighting, floor-to-ceiling windows, clear views across the city, blackout curtains ergonomic workspaces, & plush hotel stock. Nothing I can think to complain about... BED The mattresses are more soft than firm, which I don't usually enjoy but the bedding was too good to protest. Soft, cozy, clean, & better than most brands with self-described "premium" bedding. One thing I didn't love was the choice of metal/aluminum base; just too noisy & atypical. BATH Lavish & indulgent bathroom designs in guest rooms & suites, with some of the most impressive shower installations I've experienced in my last ~70 stays: high quality fixtures, tile, & accents all throughout. No pre-stocked shower sets but there's a plethora of Whish toiletries provided for your convenience. The bath robes are also with the hassle of requesting. Yet It's not without a few flaws: towels are on the smaller side, the water pressure is a bit weak, & the OSFA slippers did not fit me (size 11) TV & ENTERTAINMENT 42" LG HD flatscreen on swivel base (guest room) or rotating entertainment center (suite). The entertainment setup in the suite was more fashionable than functional; not as accommodating as the guest room counterpart. Most of the built-in services didn't work & other integrations wouldn't connect. I wish they did less with the set top box because the apps are a hassle. WI-FI & CELL RECEPTION Complimentary WiFi is unencrypted but performs very well! Solid for work & streaming. Verizon cell service was adequate & reliable in the building/area. --Nerd Stats-- 56-81 Mbps download 36-46 Mbps upload 0% packet loss 9 ms latency 3 ms jitter --Performance-- Video streaming - good Online gaming - average Video chatting - good FOOD & DRINK Starbucks is no longer on-property, which is disappointing but thankfully it's a DoorDash friendly location. Rooms are equipped with the status quo mini coffee bar & a medium mini fridge. There's a restaurant onsite but it's not particularly accommodating for multiple food allergies so we didn't partake in room service this time. If you're craving junk food, there's also a mini market in the lobby. NOISE The sound proofing is solid. It doesn't completely dampen the city noise found in downtown LA (police, ambulance, etc) but it does a good enough job. LOCATION Lots of convenience stores & restaurants within walking distance. There's varying amounts of un-homed that roam in the vicinity but there's a consistent security presence nearby. VERDICT Despite the spa still being (indefinitely) closed, I enjoyed this property WAY more than I expected & extended my stay a number of times. It's a feature rich hotel with plenty of indulgences & I highly recommend it for your next staycation. 4.5/5 Room walkthrough videos: Guest Room: https://youtube.com/shorts/kfTIjc2ASsE?feature=shared Suite: https://youtu.be/4yrpo3Of0uA?feature=shared

Shawn C.

Yelp
The review: Positives: 1) Everyone was satisfied with their meal (7 different dishes), although no one was blown away. 2) Plenty of TVs to watch a game. Negatives: 1) Possibly the worst server I've ever encountered. Only ordered 2 drinks in the 2.5 hours we were there, not due to taking our time, but because he literally never checked on us. He took our order and brought waters for the table. We ordered our meals w/first round of drinks at roughly 6pm. Food arrived close to 6:30ish (busy with Dodgers game-not an issue). However, drinks arrived at roughly the same time. Ordered (after flagging him down), another round at 6:50ish, drinks started arriving at 7:25, and that was the last he stopped at our table. He was still in the restaurant (rolling silverware, randomly checking on others), but never again stopped at our table. We had to flag down another sever to get our check.

Brian S.

Yelp
Justice for Jonathon Jung. This discount casino acts like they're working in Vegas but it's pretty low end. Don't recommend it at all. Filthy exterior, mediocre food.

fino f.

Yelp
Careful at this casino. Dealer took a card without me signaling hit, floor manager said he reviewed the camera, came back and said the dealer played it right, whole time he was gone, dealer admitted to another floor manager, that I hadn't signal. They technically cheated me out off my bet. No stood out for me, even the assistant of the dealer, just stayed quite. Also Sausage in the breakfast meal is not good. Won't be ordering this meal again: weird tasting.

Quang L.

Yelp
Very friendly staff. Great customer service and great food! Highly recommend. Took my wife to the bike brewery. Pretty good selection of beers. Casino floor is very clean and well maintained.

Kristie V.

Yelp
Great service fast. cocktail waitress service was nice not getting up. Never overly crowded. I try avoiding crazy crowds. Every section had different music. Some had super boring music. But it was nice. Won a lot of money

Shane Z.

Yelp
What in the world is going on with this place? How do you put people in rooms with no air conditioning in the middle of summer, and expect people to be comfortable? If I wanted to be cooked, I would have slept in a damn sauna! We were comped and moved to a bigger room, that also had no freakin air! While we were at the counter complaining again, another couple comes behind us to complain also. They said there were moved 3 times...then offered a damn fan! What is a fan going to do when there is no circulation of air to move around???? So here we are, stuck here on a freaking Tuesday evening, with a funeral to attend the next morning, and all of us looked like we've been sleeping outside on concrete! It was too late to book anywhere else, and then a security guard there mentioned "oh they have a scheduled appt coming up for someone to check the air conditioning I think sometime in September or October"...WTF!!! Appointment?? That type of issue is a priority one and handled stat!!! The same day air wasn't working a tech should've been on scene fixing it. So here I'll be kind enough to offer assistance to you, even though you were NO DAMN HELP TO MY FAMILY! Tom Nguyen Pure Air | License #792214 230N. Crescent Way, Unit F, Anaheim, CA 92801 714-537-9751 Tom@pureairzones.com LA Construction Heating and Air logo Expert Heating Air Conditioning Services in Los Angeles, CA JW Plumbing, Heating and Air 313 W 31st St, Los Angeles, CA 90007 Here's three commercial repair companies that I personally spoke with, all of them said they would've came out on same day contacted, fully prepared to fix your commercial units. Your freakin welcome...Not!!!

Panatcha T.

Yelp
I hate this casino the most. I have been to many casinos and sometimes I win and sometimes I lose, but I have been to this casino 10 times and I have never won once. I have lost a lot of money and around me I have lost nothing. All the players said that since this casino changed owners and changed the rules, everyone cursed and cursed this casino a lot. I think the new owner only wants money, hurting people can make people want to die. Whoever goes here, please be very careful. I think this casino cheats players. Every table game has people losing money. Don't go there at all. The staff service is very bad and there are only crazy people who are not in their right mind. I wish this casino will be closed soon.

Cesar O.

Yelp
I don't know how this place has money to stay open . The service is 0/10 , food 4/10 , waitresses at bar and restaurant side 2/10 with none of them being able to get your order right or have a nice attitude unless you start off with a tip to get their attention . Not family friendly if you're looking to get a room to stay for a weekend if visiting in town . I always knew bell gardens was a bad area and this casino and hotel are a direct mirror image of the city it's located in . I would never come back here nor recommend it. Management needs to literally fire all the staff and rebuild from scratch if it wants to level up or if it even cares about removing the rude staff . Avoid !

Kat D.

Yelp
Went to work...chilling...came out for my lunch and my car was fucken gone! From the employee parking lot man! Obviously whoever did this either works there or has some type of access to the employees parking lot if it ain't safe for the employees now imagine the safety of the players! Smh stay alert! Still have not seen the footage as they won't let me see it.

Christian H.

Yelp
My parents stayed at this hotel, and my dad's name is Raul and mom's Nina they stayed there on October 12 till the 13. They had terrible service. The rooms were super dirty and we requested to be moved to a different room, but we're denied.

Melanie S.

Yelp
Over all pretty good,just a few things I would fix,the Blankets and pillows were smelly ,and there was stains on the couch .

Daniel Q.

Yelp
I've been to a lot of poker rooms and card rooms. The Bike is like most card rooms. Big difference in service between a card room and a poker room. You'll pay for your drinks even soft drinks. I also waited 1hr to order food even after talking to 3 floor managers. The food server told me to hold on 3 times and never came back. I ended up going to the food stand myself to out in the order and also back to pick it up. They didn't let me that they could deliver it to my table. They also didn't know what was in their items in the menu. The card room is clean and restrooms are clean. Large parking lot but pretty full even though the card room itself wasn't that full. I live in Las Vegas and I'm used to the poker rooms with excellent service and free drinks. With that being said, I'll never play at a card room and I'll just wait to go home to play. The traffic driving to these cars rooms in LA was horrible also.

Tim D.

Yelp
One of the worst experiences. The staff is very rude. Stay way at all costs. Don't waste you' time.

Adrienne M.

Yelp
Great Casino Food! These stars are for Faye! She was our server in one of the restaurants. Yummy food and even better customer service! She was so attentive and engaging the whole time. We really enjoyed her service. It was clean and the food came fairly fast! Thank you Faye for taking great care of us and keeping us laughing the whole time.

Robert S.

Yelp
I went in to play no limit , higher stakes. There was one table running with a gate keeper that gave me an interview to see if he would let me play. He takes my phone number and says he'll call me as soon as a seat opens. I never hear from him again. This casino is a joke.

Manuel R.

Yelp
It's very unprofessional since most players at the Baccarat Game Tables they all spoke Chinese and they are so RUDE. Floor persons did nothing , only arrived to the tables because of DRAGON (pays 40:1 or PANDA (pay 25:1) to receive tips from players. They did not even provide any bonus points properly. It's a horrible place. STAY AWAY...to SAVE your money since you could never win AT this PLACE.

Johnathan S.

Yelp
Worst place to go for poker and to watch football. They have planning of TVs but don't care to she football. Go to a different casino

Maria O.

Yelp
Best service from Kristina!!! I always look for her to get the best service! Her energy is the best & if you don't know what to drink she will always come up with the best drink ever & never disappoint me!! Come find her at the bike brewery near the valet! Come look for the blonde Kristina! Love her

Khanh N.

Yelp
Parking was simple. The venue for Kollaboration featuring incredible comics like Andrea Jin, Leslie Liao, and Jason Cheney was an absolute a blast. They were so funny. Some of the bad, was the audio was low at times and the vending station staff being in the venue were so loud and disrupting at times made for a bad experience. I would have preferred a smaller venue with a more comic friendly environment.

Manny G.

Yelp
Eduardo is a very good dealer, great customer service great card dealing !! Recommend 10/10

Robbie S.

Yelp
Biggest pos poker staff EVER, you guys royally fucked me on a day two giving out misinformation numerous times, and I absolutely positively hate this place. If it b:/-$&,! down tomorrow, I'd be thrilled to death to be quite honest with you. This place is mismanaged and the staff dealers and the floor people are the biggest pieces of shit out there. Thanks for nothing... F the Bike

Cheyenne G.

Yelp
My first time here and was pleasantly surprised, the casino is beautiful. I stopped at the brewery for a meeting and had lunch. I wanted something light so i ordered the poke and it was amazing! I wasn't expecting much for a "brewery" but no seriously it was so fresh, I highly recommend this place for lunch/dinner if you find yourself at the Bike!

Oscar N.

Yelp
I have enjoyed coming here for the lo baller. Seeing how my luck has been treating me bad. I recently played this year, Some drastic changes were made (Hold Em' aficionados) 1. 40 NL Hold em is now obsolete 2. Water bottles are no longer complimentary 3. Good service used to range below $10, Now it's $13+ 4. The $100 NL Hold em is no longer allowing players to rack up points via player card. In true inflation fashion, the Bicycle casino has shown its true colors. Reaching deeper into our pockets. Come here if you would enjoy getting no benefits, and are eager to lose money.

Jered W.

Yelp
I was a regular poker (5-5 or 5-10) player between The Bike and Commerce (3-5 times a week) pre COVID for many years. In the last couple of year since COVID ended, I have been shocked by the significant decline in the service, amenities, and player comfort and experience. It's not improving, but getting worse. Examples include the inclusion of the "side games" on the table that drive confusion and annoyance; the increase in prices for everything combined with the reduction (or non-existence) in service from food and beverage staff; the movement of the poker area to a less comfortable environment from where it was; unfavorable or non-existent comps, etc. I visited this past week for the first time in months, and there were no 5-10 games going in the evening and only two 5-5 games. There was a complete lack of energy or excitement in the room and I left after only two hours. The decisions you've made are driving players underground (I.e. home games) or to other rooms, but that may be what you want from a business perspective. It was a great place to play!

Francz K.

Yelp
Unique hotel with zebra stripe colors on the exterior. Great customer service as well! The rooms are spacious and smell nice. There is security guards at the parking lot and entrance of the hotel as well as cameras all over the building! The hotel is also located next to bell gardens civic center so there is lots of retail stores, restaurants, banking institutions nearby! I also like that the fitness center has a punching bag! My complaints here is there is a $10 resort fee charged at check in as well as a $100 security deposit. The rooms do Not have a microwave and there is No laundry room in the hotel.

Ron H.

Yelp
The front desk is extremely rude and without a doubt unprofessional! I would not recommend bicycle casino hotel to anyone!

Alex F.

Yelp
Very poor customer care, will never set my foot there again! Used to come there with my wife for over 30 years and last night while she played 3 cards poker I was standing and watching UTH game approximately 5 feet away from the table. Saw a dealer made mistake shorting a players win and pointed to the player that dealer shorted him. Floor manager asked me to walk away from the table and I politely declined. I guess they don't like to be caught cheating the players. To make the long story short I was banned for 30 days after altercation with other managers and security escort out. No more bicycle for ever, commerce casino is much better anyway!

Brittany B.

Yelp
the best poker room in LA. Games are always going and the action is great. Parking is easy and there are plenty of food selections. Shoutout to Jeff, the floorman in the Poker Room - he's the man!

Liz E.

Yelp
I've been here at least 4 times over the past year and this past stay was so awful, I will not return. I was playing baccarat in the high limit room and it took over 30 mins to get a drink. The pit boss and dealers were rude and condescending. Awful casino that does not pay attention to detail or hospitality.

Caesar C.

Yelp
HORRIBLE SERVICE....... STAY AWAY Trying to set up an event for September, I called the Senior Catering Sales Manager Laura Lovato multiple times and she refuses to call back. I went to the front desk multiple times and Laura was never there. I went both weekdays and weekends. Does Laura Lovato even work??? When she finally called me "ONCE" she promised to set me up with a date to go over prices, show me the banquet rooms, and sign a contract... NEVER CALLED ME BACK AFTER THAT. I even emailed her to please return my call because I was extremely interested in booking and having my event there, never heard from her. What's your problem Laura Lovato? Do you not want to do business with customers? I needed to plan a party for my daughter but I guess The Bike must train their employees to judge people based on conversations and teach their employees to not follow up with customers. Bicycle Hotel & Casino... Are you paying Laura to do nothing? Scare away your business? Did she get arrested the day you guys got raided by the feds? WORST EMPLOYEE Laura Lovato Senior Catering Sales Manager Direct Line: 562 806-4646 x7219 Email: llovato.bike@gmail.com

Darren L.

Yelp
DO NOT COME HERE if you are not prepared for the worst service ever!!!! The fact that the housekeeper could steal your belongings, then lie about it, and the management team will not help but dodge responsibilities is beyond me. We lost a ring inside the room we stayed in and the only possiblity was that it was thrown away or taken by the housekeeper, yet they refused to compensate!!! My wife took the ring off during shower and set it on the seating/counter area inside the shower. We left the room without it believing that for hotels like this it would totally be okay. Came back to find that room was cleaned and ring was gone. Filed a report that night at the front desk because obviously the manager does not come in until the next morning. The next afternoon their manager Jessica called me and said that the only person that entered the room was the housekeeper, and yes they said they saw the ring and left it where it was. The manager also said that they looked everywhere in the room but did not find anything. If the manager was telling the truth, then the ring was not in the room, then the only logical possibility would be that either the housekeeper kept it for herself or she threw it away!! This happened inside a room on the hotel soil and was highly likely caused by a hotel employee, yet they refused to compensate for my loss. I have called and left voice mails a couple times since but have heard nothing. We know well that these hotels have insurances to cover these kind of situations, but because we are from out of state and they know it would be hard for us to contact them after we left, they think it's okay to play dead. Whoever comes in and stays here: yeah you better lock everything inside their lockers, or you might be lucky enough to have the same housekeeper that comes in to steal from you. Even one star is too many.

Ariyan W.

Yelp
Although our room was not ready by check in time we were upgraded with no charge and the room was excellent. However, I do not recommend valet parking unless you want your vehicle/trunk searched and things taken out. Security/Valet were very unprofessional, and were racially profiling. They were rude and violated personal property by going through the trunk of our car during our stay. Unacceptable, and their excuse was "it's new years" ... park in the casino parking lot and save yourself the hassle. I should've read other reviews regarding the valet and security going through cars/trunks before booking here! Apparently this is what they do! DON'T STAY HERE UNLESS YOU WANT YOUR THINGS STOLEN

Jass N.

Yelp
Okay so this place is as sanitary as it gets for a casino. They do temperature checks and do require a mask. I didn't stay here to gamble but from what I could tell they gambled late into the night (outside in front of the casino) and it wasn't fancy at all. The hotel itself has a beautiful lobby, and friendly service. The pool area is extremely tacky. It's tiny with casino tables around it. I'll also be giving four stars because for whatever reason the TV kept turning off by itself after maybe 20 minutes which was extremely annoying. Other than that the room was nice and spacious and the bathroom was beautifuuuul. Give it a chance?

Levi E.

Yelp
Place is packed, but they don't allow beer. There is one bar that sells it, but you have to buy a hot dog to get it, Doritos won't do they said. Then they make you eat outside or in a fenced area.

Vu T.

Yelp
If you want to get your car broken in without consequences, this is the perfect casino for you! Even with cameras everywhere in this parking lot, the security did absolutely nothing to find the criminal that broke into my car this month. There are tons of better casinos with better security, and this is not the one!

CJ J.

Yelp
The worse casino ever went to! Took friends from out of town there to check it out. Unfortunately it is not what it says in reality and tv commercial. Very inconvenient to enter and re-enter the casino.

Jared K.

Yelp
You wouldn't think that the state would let someone come in and buy the casino without requiring that anybody actually works there. But they did. You can show up here on the weekend and not find a single waiter or bartender in the entire place (which is kind of a dump even though it was just renovated). Pretty awful, but still better than Commerce.