Parm

A nice little Italian restaurant right across the street from Back Bay station if you are looking for a meal after riding the subway or commuter rail. The general manager, Greg and the waitress were very friendly and professional. The food portions were perfect that leaves you full and content. Their spaghetti and meatballs were delicious.

My honest review of the parm: the Italian restaurant was solid but nothing special. I ordered a shrimp pasta and it was good but not great and same with the other pastas I ordered. They forgot a 12 dollar salad that was ordered and I never got the money back. The price was also too high relative to the serving size. Overall the food was mediocre but I wouldn’t necessarily recommend this over the other restaurants in the area.-ML

This place is surviving based solely on location. The food is quite bland and flavorless, and that goes for all 7 of the items that we had: garlic bread, Caesar salad, penne scampi, spaghetti and meatballs, et al. I can't fully blame the chef because the ingredients were such low quality to begin with. Even the wine glasses were filled with less than one inch. There were also not enough staff to adequately serve all the customers efficiently. Again, I don't blame them - they're doing the best they can. In sum, there are dozens of much better options within walking distance. Almost all of my reviews of places are positive, but the Parm earned this negative one. It seems to be part of a chain of low budget restaurants. Buyer beware: read all the reviews before spending your hard-earned money here.

Unfortunately, I would not recommend this location to anyone. Overall the service lacked a lot. The staff were polite but very inattentive. We were seated immediately upon walking in but then waited over 10 minutes before our orders were taken even though the restaurant didn’t seem very busy. And once we got the food, it took another 40 minutes before the server came over again for the bill (I had to call her over). Again, she was very polite. Just not very attentive. The food was okay. The Italian fries were surprisingly good. The mozzarella sticks were ok. The salad was disgusting, in my opinion. It’s either an acquired taste or something in it was expired. I couldn’t bring this up to the server because.. well she didn’t come to our table to check in and it just got to the point where we wanted to leave. I do also want to mention a little confusion with the menu. The salad says 11/17, which I assumed the regular salad was $11 and if you added the protein, it increased to $17. I got the salad, as you can see, with no protein, and was charged $17. Just a little confusing. The restaurant itself looked very nice inside. Seemed pretty clean from where I was sitting. I liked the atmosphere.

Avoid this place. Overpriced, Flavorless, Processed, Microwaved, and Borderline Inedible - all brought to you by a staff who could not care less about you - no matter how polite you may be. This is one of those generic, hedge-fund owned chain style restaurants that preys on an unsuspecting clientele - mostly out-of-towners. And whatever you do - don't rely upon the AI generated responses of management or the paid- for favorable reviews. You'll regret it. Boston had a lot of good / great places to eat. This isn't one of them. You'd be better off buying a 69¢ box of Prince spaghetti 🍝

This restaurant was truly incredible. Our food was divine and quick. The genovese was creamy and bright, the spicy vodka sauce was perfectly balanced, and the chicken parm was the best we'd ever eaten. Not only was the food amazing, our server, Valentin, was all ears to answer our questions and give helpful and accurate suggestions as we ordered. He was kind, generous, and a pleasure to speak with. If you go, ask him about the mocktails! This is a must-stop Italian restaurant in Boston!

They place itself is very pretty and looks nice to sit and eat. Overall, the food is absolutely trash. The baked ziti pasta taste like it was made a week ago and it is way too overpriced to not even taste good. This is not the place for a savory tasteful pasta. I got a hard block of pasta with a little tiny piece of chicken for an extra 10 dollars. The chicken has no good flavor only burnt char and taste like whatever was on the grille before it. The crust part on top of the pasta block was so hard i had to remove it because it wasn’t even eatable. Smh! will never be spending my money here again.

I recently visited Parm in Boston at their Copley location after a great experience at one of the NY locations. Given how much we enjoyed it in NY, we were excited to try it here too while in town for a few days. The restaurant was surprisingly quiet, but it was a Monday night, so that may be expected. We ordered the pizza knots and chicken Parm, both of which were warm, flavorful, and delicious. The service was also excellent; both the hostess and our waitress were welcoming and attentive, making us feel right at home. However, the evening took a disappointing turn as we were leaving – my partner noticed a mouse in the restaurant. It was an unfortunate end to an otherwise pleasant experience and left us feeling uneasy about returning. I hope this was a rare occurrence because Parm has a lot to offer otherwise, but it definitely impacted our impression of the Boston location.