Alexandre Istamboulian (.
Google
Delicious tapas and a great atmosphere under the arches. Overall the service was also quite good. However, portions were ridiculously small considering the price charged and we had to order quite a lot to feel full. Now, when the bill came, this is where it all went downhill sadly…First of all, the discount we were promised wasn’t added so we had to send the bill back (possibly an honest mistake). After that, the waitress rounded out the bill quite liberally and overcharged us by £1.5. When we questioned this, she seemed clueless and simply replied that “it was easier to round out the bill like that as you decided to pay separately”. (?!!) Considering the fact that we also got charged a £1pp cover charge (for simply filtered tap water by the way…) and a standard 12.5% service charge on top of that, I found her attitude absolutely shocking! And to top it all off, when we asked for a refund, she actually presented us with another £1.5 sale bill! Fortunately her manager finally refunded us in the end but this left a sour taste at the end of the evening…Needless to say we won’t be coming back and we won’t recommend this restaurant to any of our relatives.