Parsley Health | Functional Medicine

My provider Jamie at Parsley has been so helpful and great. She is very knowledgeable, clearly loves what she does, is excited to help people, and cares about her patients. I would highly recommend her at Parsley. My only concern is the cost, but still better than many other functional medicine practices that are completely out of reach for many. Worth it for what you will learn and the amount of care/testing available that usually would be spread out amongst many different specialists. When my PCP says "why do you want any lab work done, you're not overweight and your blood pressure isn't high?", I knew I had to look elsewhere to try and get the answers I wanted and a more in depth look at things. Happy with my time at Parsley, and the care and support Jamie has provided me. Highly recommend.

I have been happy with my experience with Parsley Health but I understand that it may not be for everyone. My provider Jamie Hilbert has been great to work with and has provided me with additional information and care that I don't feel like I get from my primary care provider. The initial bloodwork was a lot for sure. They took 14 vials of blood but I was happy with the information I received from it and it is one of the main reasons that I signed up in the first place. Referrals to other specialty providers isn't always easy since they are not necessarily local, but the care team has always been very helpful and responsive to any questions or issues I have. I believe it's well worth the $200 per month price tag.

I have had a great experience so far with Dr Teresita Rand, who quickly diagnosed some inflammation, toxins, and gut health issues. Getting the bloodwork ordered was an important step because my general regular doctor would not do it based on how insurance works. The correspondance and communication has been better than my regular dr's office, better than my cardiologist... and it feels like there's a full team of support ready to help, answer questions, schedule things... I'm not sure I'm taking great advantage of the health coach offering, but so far the teledoc appts with Dr Rand have been focused, helpful, insightful, and have gotten me on a WAY better health path than regular doctors.

I have been a patient with Parsley Health for over 7 years and cannot say enough about my positive experience. Dr. Pal is utterly PHENOMENAL. Her calm demeanor, knowledge base, and bedside manner are unparalleled. She is so thorough and addresses every issue with such finesse. I don’t think I will ever be able to find another PCP that would come close in comparison. As far as the Parsley health team as a whole - the comprehensive nature of the practice and overall approach to patient care is beyond what I could ever have expected from a health care practice. I recommend Parsley to all of my friends and family and truly cannot say enough.

Because of them I found out I had gluten sensitivity and a number of other things. They check EVERYTHING and I mean everything to get to the bottom of what's going on with your health! I live over 2,000 miles away from them and I do zooms with them, then they write an order for blood work to your portal and you take it to your lab. It's so easy. Very highly recommended!

My provider is great, but the rest is a logistical nightmare. You have to schedule all your lab work yourself, unlike a regular doctor's office, despite the fact that you're paying a $200 monthly membership fee, and they dont explain how to do this. They send your medication to pharmacies that dont take insurance, they sned you directions to schedule other types of tests and the links are broken. Exactly what you would expect from a venture-capital health endeavor. Because I needed a provider certified in two states this was my best option. I do really like my provider and wish i could see her outside of the context of parsley. Ironically it has been recommended that for my health I work to decrease my stress, but every step with parlsey (aside from my actual appointments) hav ebeen massive, stressful headaches. Of course this doesnt matter to shareholders, though

I had been watching Parsley Health for a couple of years, and in April, I decided to get an annual membership. I was drawn to their holistic, functional approach to medicine. I also liked the idea of having a team of support, including a doctor and health coach, working together to help me live an optimal life. I'm also very keen on technology and supporting efforts to use technology in innovative ways. Let's just say: The reality of Parsley Health is much different than the painted vision of Parsley Health. To summarize: My doctor and health coach were nice, but I could sense their boredom and exhaustion with one Zoom call after another day after day. Also, Parsley's scheduling and use of technology truly sucks. The Parsley Health model may work for some, but it didn't work for me. I canceled my membership in July. If interested, I've shared some details below that led to my decision. RECEIPTS. I paid for the annual membership (~$2K). I expected to receive a receipt soon thereafter. I never received one. When I asked for one, they said that they were happy to provide a receipt after every doctor visit for ~$400 ($2K total/5 visits). That way, the doctor could provide relevant diagnostic codes for insurance/FSA purposes. When I asked for receipts for my first 2 doctor visits, I was literally shocked at the diagnostic codes my doctor noted. Not only did the codes not apply to me, but it's also nothing we ever discussed. When I asked the doctor about it, her attitude was, "Don't worry. It won't impact your insurance." Excuse me. SCHEDULING. I don't know if it's the doctor/health coach combo I picked, but trying to get a Zoom call scheduled at a decent hour was next to impossible. My first doctor visit was at 5AM PT. If I hadn't taken that slot, the next available appointment was 2 months later. If you live on the West coast, good luck. At one point, I got an email from a Parsley Health employee who wanted me to schedule a 30-min appointment with her to discuss my experience so far. I don't know if everyone got this invitation because when I went to schedule on her online calendar, she had no openings for the next 4 months. I just deleted the email. BLOODWORK. One thing I really liked - or so I thought - was the comprehensive lab work they have you do after your first appointment with your doctor. They tell you it's fine to break into two lab appointments, but I opted to do it all in one visit. Why not just get it done? The lab ended up taking 17 vials of blood. They took all they could out of one arm - 14 vials - then poked the other arm to get the other 3. All I can say is I was glad someone drove me. LAB RESULTS. The most enlightening, new piece of information I got from all the bloodwork is that I have very high lipoprotein (a) levels, which means I have a high risk of heart disease and stroke. I had never heard of lipoprotein (a) before. Through my research, I learned that it's genetic and it's something you can't really fix. When I reviewed these results with my doctor, she was not concerned at all nor did she offer any suggestions on how to mitigate or lessen the blow of this discovery. OTHER TESTS. Not once did we ever discuss getting regular mammograms or colonoscopies. That shocked me. When I looked into scheduling my own tests, the facilities I looked into wanted to send the results to my primary care doctor, which was Parsley Health. However, Parsley isn't into having you upload results from external sources. Like I said, I've canceled my annual membership (without a refund). This experience has reminded me of one of those commercials where the actor says, "I'm not a real doctor, but I play one on TV." Parsley's version is: "I may be a real doctor, and I play one on Zoom." I've scheduled an appointment with my traditional primary care doctor from a few years back, who, I might add, will be happy to review all my results from Parsley and guide me accordingly. She'll also kick my butt and tell me to get a mammogram. Let the good times roll.

The doctor I work with through Parsley is fantastic (she gets 5 stars) but the overall tech platform and service? Well...it takes months to get appointments with your doctor of choice, and sometimes there is no time on their calendars at all. The communication process over email is messy, the lab ordering processing is messy (due to lack of diligence by technicians I've had to go back and redo tests at their labs several times!), and patients are not adequately sent guidelines prior to the labs unless you happen to download and review the lab order prior to (ie patients should be sent notifications the day before when details of when we need to fast, etc.) Also, some tests like Cortisol are best done first thing in the morning…I’ve noticed Parsley’s lab techs don’t seem to monitor this . In conclusion - if you’re a patient, you better be ready to micromanage the whole process and get your labs done elsewhere (ie through Quest). But if you want “Concierge” care, look elsewhere. If you are looking for knowledgeable functional medicine doctors and nutritionists to supplement your primary care, I've been very impressed with my doctor.

I truly cannot believe how much Parsley has failed and declined over the past few years. For a concierge service for which one pays a premium it's an absolute atrocity. Service is subpar and many times, stress-inducing, which causes illness: 1. No in-person visits in LA office (used to be an option) 2. No on-site lab draws in LA office (used to be an option) 3. Constant Dr turnover, requiring starting over multiple times 4. Not enough doctors due to turnover (currently I am not assigned to a doctor) which is ridiculous given the cost. Only options after multiple doctors leaving are NPs or PAs. 5. Slow response times to questions 6. Messaging system that is built to direct you to unhelpful articles rather than putting you in contact with proper channel to receive answer. Follow the prompts and rather then get a box to write a message, get an unhelpful auto response. 7. Incomplete instructions 8. As per the entire medical system, requires patients to do extensive knowledge and advocate for themselves rather than receiving truly helpful care 9. Hard to schedule appointments 10. No rollover policy for unused appointments even if due to doctors taking leave or leaving (which again, has happened multiple times). 11. A couple other items I will not mention but which were unprofessional 12. Incomplete testing for intensive tests 13. No app - or if there is one, not well marketed or advertised 14. Very impersonal and seemingly low budget service - feels like everyone is working from home in their pajamas and somehow still overbooked and slow to respond 15. Minimal results in healing illness (have virtually seen no improvement via Parsley, whereas, by contrast, I see much improvement when going to a Naturopath). 16. On top of slow response times to messages - INCOMPLETE answers. On more than one occasion I have had to ask the same question three times before receiving an answer. 17. Had to basically dictate my latest protocol and was given INCOMPLETE treatment because I assumed my dr. would prescribed the typical two different medicines one usually does for what I have, because it's clinically proven to be more effective, and that of course, was not what happened. I was prescribed one. 18. Was called after a doctor visit and asked if I could reminder her what she said because she had had three back-to-back calls and forgot what she had told me about what kind of tests we where doing and where I was doing them. 19. Practitioners do not consider what type of plan you have and suggest you schedule multiple follow-ups (more than necessary) so you run out of sessions with them. 20. Asked for a test on the first visit with my new practitioner (not dr, a PA) and was told she didn't want to overload me. Then finally got the test on my second visit...confirmed I have what I suspected (which means my initial diagnosis she wrote down without testing was both vague and wrong) since I had never been cured of it and pushed my healing back by three months. 21. Received a questionnaire to ask for feedback on how my service was, responded with my concerns, was told they'd like to schedule a call to talk to me. I responded, we scheduled a time...no call. I've followed up twice with messages now.... no response. Shall I keep going? There's more. Wow just read up multiple other peoples reviews after posting this. Sounds like they should be reported.

I enjoyed the health professionals okay, but my son had a different doctor each visit, which to me means the doctors come and go easily. Which meant inconsistent care. Not to mention the Health Coach and the Doctor were often saying completely different things, so there is not congruent communication between these two parties. Also, this company makes NO effort to proactively communicate with you. Meaning, if you were to sign up for a year and not reach out to set up appointments, they would take your money and offer no refund or grace even though they rendered ZERO services. And it is NOT EASY to make those appointments. His doctors (because he has many) were sometimes booked out a month and a half or only available for tiny windows within a week. They refused to give us a refund after they auto-renewed our account after a year. When the doctor said it was our last appointment, I assumed we were done. However, they continued to bill us for 3 months before I noticed what was happening. I was told repeatedly that they have a strict no-refund policy. Even though they have made NO effort to contact us. No communication alerting us to this renewal. No attempts to schedule new appointments. I find this unethical. Unfair. If the services themselves were phenomenal, I would at least give 3 stars. But for mediocre, and often disjointed services, on top of their dishonorable business practices, I say JUST GO TO A LOCAL FUNCTIONAL MEDICAL DOCTOR NEAR YOU!

I had been watching Parsley Health for a couple of years, and in April, I decided to get an annual membership. I was drawn to their holistic, functional approach to medicine. I also liked the idea of having a team of support, including a doctor and health coach, working together to help me live an optimal life. I'm also very keen on technology and supporting efforts to use technology in innovative ways. Let's just say: The reality of Parsley Health is much different than the painted vision of Parsley Health. To summarize: My doctor and health coach were nice, but I could sense their boredom and exhaustion with one Zoom call after another day after day. Also, Parsley's scheduling and use of technology truly sucks. The Parsley Health model may work for some, but it didn't work for me. I canceled my membership in July. If interested, I've shared some details below that led to my decision. RECEIPTS. I paid for the annual membership (~$2K). I expected to receive a receipt soon thereafter. I never received one. When I asked for one, they said that they were happy to provide a receipt after every doctor visit for ~$400 ($2K total/5 visits). That way, the doctor could provide relevant diagnostic codes for insurance/FSA purposes. When I asked for receipts for my first 2 doctor visits, I was literally shocked at the diagnostic codes my doctor noted. Not only did the codes not apply to me, but it's also nothing we ever discussed. When I asked the doctor about it, her attitude was, "Don't worry. It won't impact your insurance." Excuse me. SCHEDULING. I don't know if it's the doctor/health coach combo I picked, but trying to get a Zoom call scheduled at a decent hour was next to impossible. My first doctor visit was at 5AM PT. If I hadn't taken that slot, the next available appointment was 2 months later. If you live on the West coast, good luck. At one point, I got an email from a Parsley Health employee who wanted me to schedule a 30-min appointment with her to discuss my experience so far. I don't know if everyone got this invitation because when I went to schedule on her online calendar, she had no openings for the next 4 months. I just deleted the email. BLOODWORK. One thing I really liked - or so I thought - was the comprehensive lab work they have you do after your first appointment with your doctor. They tell you it's fine to break into two lab appointments, but I opted to do it all in one visit. Why not just get it done? The lab ended up taking 17 vials of blood. They took all they could out of one arm - 14 vials - then poked the other arm to get the other 3. All I can say is I was glad someone drove me. LAB RESULTS. The most enlightening, new piece of information I got from all the bloodwork is that I have very high lipoprotein (a) levels, which means I have a high risk of heart disease and stroke. I had never heard of lipoprotein (a) before. Through my research, I learned that it's genetic and it's something you can't really fix. When I reviewed these results with my doctor, she was not concerned at all nor did she offer any suggestions on how to mitigate or lessen the blow of this discovery. OTHER TESTS. Not once did we ever discuss getting regular mammograms or colonoscopies. That shocked me. When I looked into scheduling my own tests, the facilities I looked into wanted to send the results to my primary care doctor, which was Parsley Health. However, Parsley isn't into having you upload results from external sources. Like I said, I've canceled my annual membership (without a refund). This experience has reminded me of one of those commercials where the actor says, "I'm not a real doctor, but I play one on TV." Parsley's version is: "I may be a real doctor, and I play one on Zoom." I've scheduled an appointment with my traditional primary care doctor from a few years back, who, I might add, will be happy to review all my results from Parsley and guide me accordingly. She'll also kick my butt and tell me to get a mammogram. Let the good times roll.

Joined 1/14/24 and been paying every month until 1/14/25. In the end it was multiple unavailable or disappearing doctors, canceled meetings, one meeting in which labs were ordered, but then no opportunity to schedule a follow up meeting with a doctor to read the labs - though I was still footed with the ~$350 bill for the labs (because I didn't reach my deductible). 1. IMPOSSIBLE TO ACTUALLY GET A MEETING: Had it for a year now and was only able to schedule three meetings, TWO of which were canceled or redirected by the provider before any information was shared. Meeting 1 (1/23/24): I had one meeting with a doctor where there was temporary background noise from a siren going by where the Doctor hung up and wrote "Due to safety issues, we recommend to reschedule your visit and hold in a private and comfortable place. " Soonest available next meeting was 2/13/24. Meeting 2 (2/13/24): That day the Doctor simply ordered a bunch of labs for me. I had them done. Tried to schedule another meeting, doctor wasn't available for months. Tried and tried and after months and months!, finally on SEPTEMBER 4, I had a "Health Coach" reach out saying that my Doctor had left, but that I could schedule the "health coach" to stay on track. So I tried scheduling a meeting with that Health Coach and got a response on November 13. I responded same day I could meet whenever but for some reason she wasn't showing up as available on the website. On November 14, I got a message from Parsley saying that that Health Coach had left. So, I was then offered a different health coach with the soonest available meeting on November 25 2024. Meeting 3 (11/25/24): The "Health Coach" said she couldn't see me until I followed up with one of the other doctors. She recommended three recommended, only one showed up to be able to take bookings and I had to wait until February 2, 2024. 2. Also, if any men are considering this service, NONE of the doctors' listed cover or specialize any aspect of men's care. I know it was a stretch to try and explore it, so I guess it wasn't too much of a surprise, but if they don't support men's care, I really wish they would be up front about it. ----

Id I could give a zero I would. This is such a scam. I was experiencing bowel problems. I have Chrones. After 2 years and thousands of dollars in supplements still was sick.... actually sicker because I was only doing what online doctor suggested. I needed blood tests.... Did you know they can't even do that. You will never see a real doctor and the only solution they give you is more supplements. Well, after spending 2 years I ended up in emergency room with extreme blockage in my bowels. Had to have life saving surgery. The supplements had actually caused my condition to worsen. I almost died because of these scammers. Supplements can't fix everything.

I wish the business side of this company could get their act together. Unfortunately after a year worth of interactions, I chose not to renew my membership because there are so many infuriating website, scheduling issues, and communication problems. Not to mention all of the doctors I was initially paired with left the practice, and to me that speaks volumes. It's a good idea with poor execution. I would recommend finding a functional medicine doctor outside of this practice.

I worked with Parsley for two years and had a great experience. I cancelled before the start of my third year and was charged the annual fee of $1300 anyway. It took 9 weeks to receive my refund, with no communication from the care team when I messaged through the portal. This was a bad ending to an otherwise great two years.

I'm very happy with the care I receive from Dr. Tolentino and I'm delighted that she (and they) are now In-Network for Anthem Blue Cross. I've had pretty bad experiences with other Dr's and I'm glad to have found Parsley Health. Thanks!

Root Cause Resolution for the win! I enrolled in Parsley Health, hoping to manage chronic fatigue, poor immunity, and digestive problems, and wound up learning and treating so much more! After blood work and a specialty test, I learned that I was suffering from SIBO, and this was actually the root cause of most of my problems. I had had it so long that we learned it was leading to vitamin deficiencies. My doc put me on the right path the health and healing, and I haven't felt this ALIVE or healthy in YEARS! BONUS that you also get a health coach at Parsley! She helped me with some easy dinner ideas that my family loves and keeps gut health in check! Parsley is EVERYTHING you're not getting from traditional healthcare. Be patient, trust the process, and enjoy your new lease on longevity!

So happy to have found this place. It takes a village and my team of health care prof's provides great perspective, care, reassurance, testing and the system works! This is my third year

Parsley or cilantro? I had been looking at Parsley and their phenomenal approach to health care for years and was excited to see that they are now in network with Aetna NY and decided to give it a try. Unfortunately the "care" I have received is less than acceptable to the point that I had to cancel my membership before receiving any "care." In summary, Parley offered: - 2 months to get an appointment with a suitable clinician - Confusing procedures - No member help via phone, only email with a 48 hour expected response time - Endless back & forth emails under that "time frame" to figure out their recommended "specialty labs" and get help with insurance and coverage - Total disregard for member health care needs (or any need for that matter!) The Parsley approach sounds wonderful in paper, but based on my experience, they need a lot of improvement in the way they treat members. I do not recommend it to anybody looking for streamlined efficient health care. Sadly disappointed.

Had a pretty good experience there for the first 2 years but this last year has been challenging. The doctors and Health coaches always quit just when you are getting to know them and be comfortable with them. It takes weeks to get any response from the care team. They blame it on being understaffed. It really upset me and when you try to contact them, you get an auto response and then nothing. You have to keep chasing them to call you back. I understand the concept they were going for but somewhere along the line they failed. You used to be able to direct message the doctor and they would get back to you within 2 days. They took that feature away and now you get a general response from the care team. I am going to try FORWARD. Its similar but there is a lot of locations you can go in to and see a doctor with all the high tech equipment.

A TOTAL SCAM ALERT WHAT A NIGHTMARE OF A COMPANY! NOTHING WORKS. Being it a virtual company: 1. The links to the appointments do not work. 2. The links to the questionnaires do not work. 3. The links to the payment portal do not work. 4. The scheduling portion of their website does not work. 5. Their customer service is NON-EXISTENT. For a virtual company providing virtual health care, they have no business in calling themselves a business. They are total amateurs in what they do. The customer service promises to call you back -- except that this NEVER happens. Then, days later you'll get an email that NEVER answers your questions or resolves anything. Then, they gaslight you telling you that you NEVER called in the first place. Their dishonesty and lack of integrity in the way they handle their business processes is staggering. You're better off with a local functional medicine doctor who holds themselves accountable for their service and will show up on time. Again, I am sorry to say, but DO NOT DO BUSINESS WITH THEM UNDER ANY CIRCUMSTANCE.

So far having a terrible experience. I joined because of gastro issues, and before I joined, the responsiveness to my questions was wonderful. As soon as I joined, the customer service and experience, type of care has been sub par. I liked my doctor and health coach, but then right before my next appointment (which I waited months for) I was notified they had left Parsley Health. Very little has been done to help set up with another coach/doctor. I am really dissatisfied and would not recommend this company.

"I love my doctor and health coach. I hate dealing with Parsley. I hate the lag in communication. I hate that it takes several attempts to get through, to solve the simplest issue. Back and forth emails to sort out misunderstandings, with automatic emails in between. I'm not in a position where I'm comfortable changing doctors right now, but every time I have to renew I think, is it worth it?"

No communication. No available appointments. Long questionnaire and then at the end you feel unguided. No phone line. No one calls you back. The only time I received a call was numerous times when they were trying to get me to sign up lol

I cannot recommend this program less...I've actually never written a yelp review but had to for this one. I was attracted to the program for all it sells itself on -- holistic, personal touch, access, ease, and whole lifestyle way to address your health. I was with the program for 16 months and finally canceled -- they only did it because I had so many frustrations -- and found an actual GI doctor in my area. There is no receptionist or live person to talk to who can actually help you -- it all feels like a tech company profiting off the monthly membership without actual care. When you do reach staff -- they are all awesome, but there is a very high turn over rate. I had 2 health coaches, 2 doctors, and 3 care managers in my 16 months. Meetings with new practitioners also counted toward my 5 visits, which was an annoying use of money to catch someone up on you and your symptoms. I don't feel any better. If you email your care team -- an automatic message comes up that says they will get back to you in 24 hours, so if a question comes up in their reply -- it will be another 24 hours to get a response. No quick questioned were ever answered. I waisted 2 hours - twice - driving to a lab to get results only to learn the lab didn't have my result. The testing is a small fortune and I'm not any better. I'd also often look to book an appointment with my doctor, and either the appointment was 4 weeks out, or unavailable all together because they only open the calendar for 30 day windows. My final straw was a 3x billing in one month because of a "technical" error with their billing system. All in I spent around $4k between their program, labs and 200+ in supplements routinely -- and I still don't feel better.

I spent a full year at Parsley and then discontinued the service. They did not fix me, and yet I cannot say enough about my healthcare team. I researched Parsley on Yelp before joining and some of the negative reviews I read put me on edge, I'll cover many of them below and I hope my experience will help you make your own decision. I came to Parsley with a severe case of Leaky Gut / SIBO. I literally could not put anything in my mouth without having a systemic reaction. I simultaneously saw top GI specialists Dr. Basseri and Dr. Pichetshote at Cedars-Sinai and Dr. Lisa Lin at UCLA. After a year of working with all of these doctors, I have gotten somewhat better but am still very much on my healthcare journey and am now working with Chris Kresser - a notable functional health practitioner. I came to Parsley with a deep distrust in doctors based on many failed treatments. It took me a great deal of time to trust the professionals at Parsley, but I have had so many good interactions with these health care professionals that they truly did earn my trust. Living with a chronic condition can - in itself - be a traumatic and character-defining experience. There is no one Earth that can really understand what I've been through, but the folks at Parsley have come close. They've been incredible emotionally supportive, they've celebrated my victories, and they've held my hand through a very difficult time. They helped me realize that I've been my own GODDAMN HERO in taking care of myself, but they've been my champions and supporters the entire way. Dr. Jacklyn Tolentino clearly and patiently explained every lab result in great detail. When I had follow up questions immediately after the appointment, she always had clear answers for me. She conferred with other doctors in her network about my strange bevy of symptoms, really communicated with my whole Parsley team, and did her best to confer with all of my other doctors. She really cared about me. Erica Zellner, health coach, was just a charm to work with. Sincere, forthright, no bull-shit, patient, and caring. I always found her advice insightful. She took the time to get to know me as a person and not just a patient. I always looked forward to our conversations and - tbh - I'm pretty bummed I won't be seeing her anymore. Annie Shaltz, nurse practitioner, earned her place in heaven for putting up with all of my emails. She's patient and kind. Annie's the kind of person that - because she exists - she makes you feel better about humanity in general. The dozens of emails I've exchanged with her are where I know I got far more than my money's worth with Parsley Health. Thank you Annie. I'll miss you most of all Scarecrow. Even the staff phlebotomist made blood draws a pleasurable experience. Now that I've covered everything about Parsley Health that I love, I'm going to cover some of the many concerns I have had to add some balance to this post. First, getting care through Parsley Health isn't cheap. In addition to the monthly fee, you'll have initial testing and repeat testing and this will run in the thousands of dollars. You'll likely be prescribed many supplements without really taking your budget constraints into consideration. Their lobby is super plush, but it made me feel that middle-class workers like myself were not their target demographic. I know this was my own belief that I brought to the table. Second, they will require you to get lab work from BioReference Labs and then tell you not to pay the bill after insurance pays out. They told me that BioReference writes off uncollected debt and it never goes to collection. While this business practice seems shady, I have so far found it to be true. Third, from my research I suspect Parsley Health makes a profit off of supplements they prescribe through the Fullscript website. Now this is an inherent conflict of interest that I am definitely not okay with, but in my limited experience it also does not seem to be outside the norm for functional medicine. Fourth, sometimes I felt like I was getting all my calories from supplements. That's an exaggeration, but supplement management took a lot of time, money, and in the end did not fix me. However, many supplements probably helped with my general health considering my body was constantly stressed from chronic inflammation. Fifth, getting an appointment within a month was sometimes a challenge. Hopefully they've corrected for this by now, but on the other hand, when I stated my necessity, Annie and Dr. T really did everything they could to find me an appt. Your mileage will of course vary. I was a special case for the Parsley Team, and they have expressed as much. I wouldn't walk in expecting them to take over your responsibility for your own health. I had a very good experience and positive relationships but these took time to build. I would absolutely use Parsley again for general healthcare in the future if my budget allows.

It's a mixed bag, but definitely worth it if you have mystery symptoms. I came into Parsley Health with a variety of weird symptoms that ranged from skin issues, brain fog, mood problems, general low grade tiredness, itchy skin, tingling scalp, slow healing cuts, constant hunger, constant thirst, and weight gain. By all standards I am healthy. I cook from scratch and eat balanced meals. I've cut out sugar, I eat extremely low dairy, and have tried gluten-free for an extended period of time. I exercise and have been an athlete all my life. But over the past couple years I'm so tired it's hard to keep up daily high-intensity exercises and I'm so hungry all the time, I overeat my healthy foods. And despite making major changes to my diet, for the first time in my life, I'm steadily gaining weight - no matter what I do. All this to say, I knew something was wrong. I've been to a variety of primary care doctors and none of them seemed concerned about my symptoms. None of them even seemed to think I had a health problem. So when I say Parsley Health's ads online, I thought... finally, a doctor that will listen and help me get to the bottom of things. And they did!!! The best part of this service is that they do tons of diagnostic tests that traditional doctors wouldn't do. They are expensive tests that aren't typically covered by insurance. But honestly, if you ask me how much it's worth to feel normal and healthy again and TO HAVE ANSWERS... I would have paid much more. I am in my 40s and for the first time ever have been diagnosed with an autoimmune disorder. I am still totally amazed that I've gone this many years without a single one of my doctors even suggesting to test for this. WTF, right!?!? Now, temper your expectations. Because while this place is fantastic for helping you find the root cause of your problems, depending on the problem, they may or may not be the right place to help you fix them. I think on this one, your mileage may vary. I didn't find the health coach or nutritional plans to be that great. It was very light on substance and implementation detail. They give you a one page flyer and some sample recipes that weren't even enough meals for a full week of meal planning. The health coach is the one tasked with implementing this part of it. I found her to be a little less willing to believe me and pretty light on substance in general. Maybe it's the one I chose, but that was my experience. I ended up going outside Parsley Health and doing my own research which lead me to the autoimmune protocol diet. Luckily there's tons of resources like cookbooks and meal planning guides on this one. The other thing I found, again this is probably specific to my problem, is that they aren't specialists. They might not be as fully up to date on each and every problem. Once you get a diagnosis you may have to go see a specialist anyway. For me, my blood work isn't so terribly bad that it reached the level most GPs consider worth medicating. I'm technically "sub-clinical". But my symptoms for me are terrible and I was looking for some path forward that would give me symptom relief. Fast forward a couple weeks after my first endocrinologist visit. I'm on a low dose of medication and it has completely changed my life. My worst symptoms are gone. Like gone. Things that I didn't even realize were symptoms have totally vanished. Like I was having to hold myself up with the wall and stair rail to get up and down our stairs. I just thought this was my bad ankles from years of soccer injuries. Nope! A week into medication and I have no trouble with stairs! Another one, I was always kind of stuffed up and got light headed occasionally. I went to a doctor like 8 years ago that told me I had allergies. I tried Claritin for a couple weeks and sure enough my symptoms all went away. But I didn't want to be on allergy medicine all the time so I just ignored it. But guess what, now that I'm on medication for my autoimmune disorder these symptoms also went away! After talking with my endocrinologist, he explained that the guidance has changed over the years so that you aren't just looking at blood tests to determine treatment, you are also listening to symptoms. And it is now fairly widely accepted by endocrinologists that a low dose of medication at this stage could be beneficial and certainly wouldn't cause problems. At first, I was pretty angry at Parsley Health at first when they refused to medicate me. I felt like they just weren't listening to me. But I've adjusted my viewpoint, and now I feel very grateful that they led me to an answer. I now have a diagnosis for these weird, life altering symptoms I've been experiencing for years. Had I not signed up with Parsley, I would still have an un-diagnosed autoimmune disorder. So in my opinion, this service is definitely worth it if you are looking for a diagnostic powerhouse to help find the root cause of your problems.

Have you ever had a doctor that you were excited to talk to? Honestly, every time I had an appointment with my doctor, Dr. Jaclyn Tolentino, it was like talking to a close friend. She took the time to get to know me. She would go over my labs in detail and tell me where and how to improve. The staff is very friendly and their approach really works. I came in with a hypersensitive immune system and leaky gut, I used to feel sick after I ate anything because of my food sensitivities. I feel much better than I used to a year ago and I recommend Dr. Jaclyn Tolentino and the Parsley Health team without any reservation! It is expensive, the monthly cost is similar to a nice gym membership but if you care about optimizing your health and actually taking the supplements they recommend, then it is worth it.

Jennifer Glassman is an amazing doctor and Amanda Perrin is an excellent health coach. The quality of their doctors and coaches are amazing and I would not recommend the membership after 1 year of being with them because of 2 issues: 1. Lack of customer support and timely communications: Be prepared to lower your expectation on all fronts for the customer experience. The 72 hour turn-around on communications, the lack of follow up and follow through on the membership services (especially if you're paying close to 2K upfront for their services....this excludes any specialty testing and bloodwork so expect budget another 1K easily between testing and supplements) has been horrifying. You first call a generic hotline and then someone follows up 3 days later (the entire experience of trying to resolve an issue either with ordering the wrong supplement or getting an earlier appointment or getting assistance with labwork just takes so much time). If you have a busy schedule, Parsley is impossible to stay on top and coordinate with. You have to be highly proactive and follow up on a weekly basis to get any question answered or hire a personal assistant to track messages. 2. Doctor availability & turn-over: they have a retention issue with their doctors and there are sparse appointments. I just logged on for fun to see when I can see my doctor next ...the next available time is in 6 weeks from now (and this is considered normal..see screenshot attached). When you sign up for an annual as I've done you have 10 visits (5 w/ medical doc & 5 w/health coach), it's almost impossible to schedule in 10 visits because of availability issues and if you properly follow your plan. They expect you to see a medical doctor then a health coach. In my case, I'd see my doctor mid-February (that's apparently her next availability) then I'd be expected to see my health coach in March. Thus, 3 months have passed and note that my membership is up for renewal in November. In March, I'd have 8 visits left and on average, let's assume 2 visits every 3 months is what we should expect scheduling wise (based on the current availability)...that's 3 months X 4 (multiplying by 4 because 8 visits/2 visits = 4.. or 4 sets of 2 visits). 3nonths X 4 = 12 months where I have 8 months (april to november). There is simply not enough time and the scheduling is not flexibile. The member support team does nothing to remind you if you're behind or ahead on appointments. TLDR - It's not worth the expense. the actual expense if closer to ~2K membership + 1K budgeted for tests & supplements.. total out of pocket cost is something they do not share (they have no incentive to)...just want you to know what you're signing up for regarding the time, coordination and money investments required to make the membership worth while. And how proactive you need to personally be (make it a part-time job) to track communication and follow up to follow their plan effectively.

I am forever grateful to Parsley. From day one I was treated with more respect and dignity than any doctor has ever treated me with. I have experienced quite a bit of sexism from doctors over the years and I never experienced that at Parsley. Because the doctors here actually listen, they are able to see medical issues that no other doctor notices. For me, I came trying to connect the dots between multiple different health conditions over a 15-year period, which had stumped over 30 doctors across three states They were able to rule out a lot that other doctors hadn't, offer new possible diagnoses that fit my symptoms, and narrow it down enough to guide me toward genetic testing. This led to a "root cause" diagnosis that connected all of my health conditions and it led to me finding a specialist who will be able to manage my condition and improve my quality of life. I'm not at 100% yet, but because of Parsley, I see a path forward to better health for the first time in over 15 years. If you're on the fence and have chronic health conditions that no one can diagnose, take the leap. They saved my life.

Hidden in the Playa Vista WeWork space is a health provider promising to give you a more personal healthcare experience. After an initial free meeting with the doctor and signing up for a trial period, I immediately got an email saying, "thanks for signing up, can't wait to meet you" after I'd just met the guy. Not personal. The multiple online health forms to complete are not on a secure site. The lab manager does not protect personal emails when sending group messages, which feels like a major HIPAA violation. I did not trust that my private information would be safe or not be sold. I called to cancel and gave this feedback to their membership manager who hung up on me abruptly without saying goodbye. Again, not personal.

I wish I could say I loved this place. I think that their intentions are good - they have good theories and testing but I thought there were some major issues with the program. And this is why I'm going back to an in person functional doctor: 1) My doctor was always rushed. She was very kind but she had this mounting paperwork in between calls and could never get enough time to go through all my results for me. 2) For this reason, she refused to do all the testing I needed at once. They wanted to space it out so she could review it with me. This means it was more about her schedule than about my condition. 3) They hold you to a year subscription - it's likely because people are cancelling mid way through. 4) The health coach was sort of a joke. They just send you away with templated handouts. Even if you "meditate" and "eat well" they just give you the same hand outs and tell you to do more of it. I absolutely love functional medicine but I think this program needs work. I hope they can figure things out.

I have never written a negative review before but want to warn people before investing their money in Parsley Health. Please do not spend your money here - it is a complete nightmare dealing with your healthcare needs that are important for healing. They made me feel like an annoyance for asking questions and trying to get ahold of them via phone after hearing about my diagnosis. There is no way to get ahold of your doctor - they have a call center where no one knows anything about health, and then they say your doctor will call you back and they never do! Then they will email you saying that's not the kind of service they are, and you can expect emails within 3 days. As you can expect they just prolong everything so they keep taking your money each month. They treat their clients horribly, thankfully I found a new functional doctor who was able to assist me and get me the medication I needed within a week - I had been waiting 3 months from Parsley Health. On top of it all I later found out they made me pay out of pocket hundreds of dollars for these tests that weren't covered by my insurance - I thought this was normal but i found out there are the same tests from different companies that my insurance would cover. Parsley Health only cares about their business plan & taking your money. They do NOT have their clients best interest. They even charge you a fee for cancelling your membership when your unhappy with the services you received.

I would give 10 starts if I could! Parsley has been invaluable to my health journey, especially during this time. I have battled chronic illness for over a decade and have had to search for answers on my own. I am used to my symptoms being dismissed, not believed, or simply looked over and truly have had to become my own advocate. Parsley has been the experience I have wanted and hoped for for so long! From the initial intake forms, to the first visits, to every subsequent message since, my needs have been met. Not only am I being heard for the first time, but I truly feel as though my doctor and health coach are partnering with me on my health and giving me hope that I can eliminate the symptoms that no other doctor or specialist has had an answer for. Parsley is unlike any healthcare I have every experienced. They are setting the gold standard for care and healthcare of the future.

Responsive and empathetic care from my primary, Dr. Tolentino. I appreciate approach to helping me manage my different health concerns!

This is an excellent supplementary medical and health program. I work with Dr. Chris Coller, DO as my doctor and Melissa Reade as my health coach, and they are excellent and want to see me achieve my health goals. They always think of terrific suggestions and solutions I could never have discovered without their help. This is definitely worth your investment alongside your primary healthcare.

I really enjoyed my experience with Parsley Health. I love the intuitive nature of the business and homeopathic wellness that comes with it. But what made my experience with Parsley so unique and special was being able to directly work with Dr. Svetlana Stivi. I had seen internists at USC, had MRIs/CT Scans done, hematologists, and a pulmonologist with no answer and or possible solutions. I finally went to Dr. Stivi who not only listened intently, with warmth, but recognized my needs and provided solutions. She is well informed, and consistent. She was dedicated to making me feel my best by using effective methods, and tests for my condition. Her program with all natural great supplements helped me gain my health back. I recommend you coming here and to her if you want answers, real follow ups, and results. Nothing is better than optimizing your health with a Doctor like Dr. Stivi. Thank you for everything you did and do.

My wife had been feeling sick for quite a while, she spent many years avoiding the doctor because she always felt the cost was too high for the amount of help she was actually receiving. I finally convinced her to visit a doctor last fall when it appeared she seemingly couldn't last 4 hours without needing to take a nap. She went to an appointment with a doctor at a well established university medical system in Los Angeles, and came home in tears. The doctor told her all the things she was feeling weren't possible, and made her feel she was hallucinating these symptoms. A few days later, we received the results of her blood work and the blood work seemed to corroborate that something was seriously wrong but the doctor sent a note saying "Just try to get more rest and lets re test in 3 months" Considering all she ever does is sleep, this made me upset. She spoke of an event she went to a few years prior that introduced her to Parsley Health, but it was something that she didn't think could work for her as she was on an HMO insurance plan that would not cover it. However since our marriage, we have switched to a PPO and I encouraged her to sign up. At her first visit with Dr. Alexandra Palma, she came home not crying but feeling at the very least that her oral explanation of her symptoms were believed and taken seriously. After reviewing the labs, Dr. Palma knew that solely "getting more rest" was horrible medical advice, and recommended several protocols and steps to take to bringing my wife back to health. So far they are working, she has been under her care for 9 months and at the very least she can make it all day without the overwhelming need to take a nap every 3-4 hours. The supplemental care she receives from health coach Christina Wakefield has been just as helpful, with tips and meal plans to help make the doctor recommended protocol more manageable in every day life. Also shout out to Nurse Practitioner Annie Shaltz who has been quick to jump in with an immediate answer health questions when the doctor has been unavailable, instead of having to wait for a response. Not to forget the center itself is beautiful, the onsite lab (and phlebotomist Chris) is convenient and so comfortable you forget you are even at the doctor. It was also so nice that during pandemic pandemonium there was no lapse in care, with all visits taking place remotely via Zoom and they were even able to send a phlebotomist to the house to complete the lab work! Long story short, a Parsley Health membership has been a solid investment for our family. Highly recommend!

Total nightmare. If you call them you get a recording saying to send an email. If your doctor emails you your reply goes to a general email box. The "Care Managers" are just very bad customer service type reps who respond to emails with generic responses indicating they don't really read them.

I've been happy with the Parsley service so far (as a customer for almost a year now). I like the flexibility and responsiveness of the team there. The pairing of a doctor with a health coach is great and I feel like I'm always working towards something to make me healthier which is a very different experience from traditional health care. Kudos to Parsley for finding a nice balance between traditional medicine and functional medicine!

It saddens me to have to write this review because my daughter and I were very hopeful that Parsley Health would be the answer to helping her regain her health. We were excited about the prospect that she could work with doctors that took a holistic approach but also had a medical degree. The added benefit was that they had an office in NYC and they took our Aetna insurance. Unfortunately it was too good to be true! After doing our due diligence and going through all the doctors "accepting new patients" in NYC along with the health coaches they were paired with to find the right match for the ailments she is experiencing, we found what we felt was the perfect match, so we signed up for the membership. When we went to make an appointment, there were no open appointments with that doctor. The only practitioners we could make appointments with were Physician Assistants or Nurse Practitioners. We inquired and were told (I will say, by a very helpful customer service representative who spent a good deal of time on the phone listening to our complaints) that it was because we had chose "in person visit" but if we did "online (virtual) visit" that would open us up to a larger selection of Doctors/Health Coaches. The representative actually was able to schedule an appointment for my daughter with the doctor she wanted as well as the health coach. She also fixed our payment, as we were charged the non-insurance rate due to a system error on their end. Unfortunately less than 24 hours before her appointment another representative canceled my daughters appointment saying the doctor was not accepting new patients (even though their website states she is as well as our insurance site). Ultimately they apologized, said basically the site was not up to date and offered to give us two free months or we could cancel and they would give us a refund. We chose to take the refund because we did not feel confident any longer that we wouldn't experience more problems/frustration going forward. Beware... the website is not accurate!! Today is 3 weeks since we canceled our membership, the website is still showing that same doctor as "accepting new patients" even though we were told she would not be for at least the remainder of the year and that they were going to fix the site. It's a shame because on paper this really looks like a great organization, but I can't help but feel like it is a scam.

I have been with Parsley for about 3 years now and it has been the best experience in my health and wellness journey. Before coming here, I was used to doctors generally dismissing my symptoms and telling me either 1- that I just have to live with these new symptoms/rashes, 2- giving me a prescription, or 3- brushing me and all my questions off. I have always been a holistic healing first and then prescriptions if needed, type person. I also like knowing and understanding the root cause of whatever I have been diagnosed with, it definitely helps figure out how to adjust your lifestyle for your current health state. Since joining Parsley I have a Dr. that listens, takes time to answer my questions and explain things to me. She respects and supports my desire to try natural paths first and I never feel rushed in my appointments anymore. Even when my blood works has not been at its best, talking through the labs with Dr. Tolentino helps me not feel disappointed; Instead I always leave feeling empowered and more knowledgeable about my health. The same goes for my Health Coach Cristina. She helps me implement what my Dr. tells me. After talking to her I feel I have the tools I need to move forward, and if I ever feel overwhelmed with certain information she is a great aid in helping synthesis that. She is also a great source for nutritional information and resources. I can ask her almost anything about certain food combinations and my condition and she always clears things up for me. I'd also like to say that all the other staff I have dealt with have been a pleasure to interact with. Everyone makes you feel important, like your well being matters to them as well. The times I have visited the Parsley location for blood draws have been the most comfortable and calm experience I've had at any place (and I've done this ALOT over my life). Finally, I want to say that since joining Parsley my symptoms have improved significantly, and while I still have a ways to go, knowing that I'm finally on a path that is showing improvement is extremely promising to me. If you are like me and find a great benefit in being able to reach out to a healthcare professional with questions regarding your health, then I highly suggest them if they are within your budget. My insurance does not cover them, however I am able to add this to my out-of-pocket expenses on my insurance which is helpful to me.

Since March 2022 I have been subscribed to the parsley health care. I have enjoyed 2 sessions with my caring physician Dr. Austin. She is amazing and outstanding in terms of analyzing all facets of my conditions, encouraging the most beneficial supplements and medications needed to maintain and improve my health as a senior. She goes beyond any advice I have ever received because of her extensive knowledge of integrative medicine and desire for personal loving support! She is also very pleasant in interacting with me online. My Health Coach Shaina has been stellar in diet recommendations for me during 2 sessions I had thus far. She is on top of my symptoms, dietary sensitivities and preferences, She goes beyond that and emphasizes improvements for me. Well worth the time and dollar amount of being subscribed to Parsley Health!!

Marc I want to give a shout out to dentist of Torrance very good service recommend people coming here.

As a fitness professional and functional movement artist who performs on American Ninja Warrior and always looking for the best health and wellness care..I have found the perfect fit. Parsley Health does a wonderful job of making you better when sick, but more importantly works you when you feel good to be great. I am so grateful for a functional health profesional who goal is always to help you feel you best, not just try to cure you when something is wrong!

I had the best experience here with Dr. Jaclyn Tolentino a couple months ago. They conduct a truly 360-analysis of your health and gave me the best and least invasive methods to fix chronic problems. Not only did they find vitamin deficiencies that doctors previously had not detected, but I had been suffering from chronic hormonal breakouts around the same time, every time of the month for my entire adult life. With one supplement recommendation, that problem is now fixed (fingers crossed it stays that way!). Had an amazing followup call with a nutritionist who also did a deep dive on everything I'm putting into my body and detailed areas to optimize. I loved their holistic and hands-on approach and feel the doctors truly care about their patients.

I was a member of Parsley Health for a full year then took a little time away. I recently renewed my membership and was quickly reminded how wonderful it is. I need ongoing support for some health issues and I find the level of care and continued support is unlike anything I have experienced before. My doctor and coach are amazing and I feel like there is a continued dialogue about my health and wellness journey. I HIGHLY recommend Parsley!!

I've been going to Parsley Health for about five months now and I have nothing but great things to say about the team so far. While we are still exploring solutions to my concerns, I've never had such a thorough and caring experience with any previous doctors. The personalized time and attention I've been given has been incredible. I feel like I have established a close relationship with NP Annie Shaltz. She's been really great at following up and explaining in great detail everything that they are trying for me. I look forward to continuing to work with them!

I couldn't be happier with the services at Parsley. Having been a patient going to multiple doctors and specialists, and looking for answers for over two years, I was so happy to have finally found Parsley. Dr. Gonzalez at Parsley takes the time to really understand your symptoms and genuinely cares about your health journey. Their staff has been a fundamental part of my health development and do all that they can to set you up for success. The staff couldn't be more friendly and accommodating, and really take the time to listen so that they can put together a thoughtful plan and recommendation tailored specifically for you. Their online system couldn't be easier to navigate! Highly recommend.

I have know Dr Tolentino for many years. She has always been a great physician, very caring and empathetic. She takes the time to listen to your situation and has alternative solutions to problems that don't fit in traditional cookbook medicine. I personally recommend her to anyone looking for a new primary care physician.

This is a complete scam, at least with the way the billing is structured. I've been following Parsley for around a year and have been curious about holistic health. I joined their email list last fall and have been lightly considering it since. Finally got an email for Labor Day that offered a free month on their $150/month plan. I decide to sign up on the site and there are no stipulations about how payment is structured and how the promo code works. I input the code, add my credit card information, and am uncertain of what I just agreed to. The account won't let me see which card I linked, when I will be billed, or what the terms of my agreement are. It won't even show me if the promo worked! As it turns out, I guess once you agree to a "$150/month plan" you actually agreed to an ENTIRE YEAR--it's just BILLED monthly but you are still committed. AND YOU CAN'T CANCEL IT. HONESTLY the fact that this isn't more clearly disclosed in the terms and conditions and in your initial signup feels like an act of consumer deceit. When I tried to cancel my account, you are required to sign up for a "cancellation phone call" before you can actually cancel. What?! When I looked in the portal, the next appointment was in TWO WEEKS. I just checked my credit card statement and I've already been billed for $150. So I guess the promo was a scam, too. Avoid this place at all costs. I saw some other Yelpers mention that they were considering legal action and I'm happy to collectively join you.

I've been a member of Parsley Health for a few years and I'm extremely satisfied with the level of service and care. One of my favorite things about being a member is the regular blood panel checks and getting a detailed review of the panel with my doctor. I'm able to ask any questions and it feels thorough and informative. I also love having a nutritionist that can help me stay on top of my dietary requirements. Overall it's been a great experience for me.

The reason I'm leaving three stars isn't because of the healthcare or the doctors but rather the way the company is managed. I looked into this and its just almost impossible to sign up. Its too automated. Its hard to get a person on the phone in order to sign up for their membership or just to talk to you about it. I went somewhere else because of this. Its a shame because I was interested.

I joined the Parsley Health Last July, I can truly say that it has been a game changer for my health. If you take the time and implement what they are telling you can make a world of difference.

I recently joined Parsley and have thoroughly enjoyed the service they provide. As someone who lives a relatively stressful life, Parsley's service has been a huge benefit to setting me on a path of healthy living. I have been very impressed by the friendly and knowledgeable staff. My experience working with Dr. Egler has been very fruitful. He is very intelligent and personable. Dr. Egler has a unique way of identifying potential triggers related to my health concerns. I was very impressed with his knowledge and ability to communicate, through analogies and anecdotes, how caring for your health is vital to a life of fulfillment and happiness. It was very clear to me in our meetings that he is more than qualified to be not only my primary care doctor but also a strong advocate for my health. I have also been very impressed with the data-driven, results-based logic that is used at Parsley. As someone who expects to receive benefits from a service you're paying for, I truly believe that Parsley's services provide opportunity for me to improve my health and validate that I am on a better path to a healthier life.

My doctor joined Parsley Health so I follower here there. Is there anywhere else where you get to spend 75 minutes with your doctor? Not to mention easy to follow up through the portal and to send/review messages. Excited to see what else Parsley offers as they grow their LA presence.

parsley is a life saving establishment. somewhere that goes out of their way to care about their patients needs to the fullest extent. everybody that works there really cares about each patient and goes above and beyond to make sure they're accommodated. i wouldn't hesitate to join this if you're tired of the average running medical system that is so horrific!! HIGHLY recommended !