Party City

Staff was extra helpful and super friendly. Came for one thing, and bought six instead. The staff recommendations definitely helped me, and the prices here are why I bought more.

Second Review: 2023 Prices online do not reflect what you pay in the store, nor does it reflect what is available. My order online was less than $50, then I get an email stating that about half of what I wanted wasn't even available only to go to the store to pick up what I could and see the rest available on the shelves. Regarding the young ladies behind the counter, I've never heard someone talk so rudely to their manager while looking me dead in the face. It was the most awkward and uncomfortable position I've ever been in. I'd say stay away from this location, I paid more for the same thing I was supposed to get for less online and their customer services time and again, unprofessional. First Review: 2017 I spent way longer than I should have at Party City this morning. I would take ownership but it boils down to poor communication and or training. Stopped in to get three balloons. The young man took my order and asked me twice if that was all I needed today. I replied yes and he told me it would be 15 min as there was one person before me. This was ten till 9am. I walked around the store to waste the time and never heard my name so I decided to wait by the balloon counter. As I did I heard one do the associates working on the balloons give people picking up directions on how to care for the balloons as they took them home, and even heard one of them mentioned that they don’t make the balloons until they’re paid for. Well that would have been nice to know 40 min ago. So I paid for the balloons and 10 min later they were ready. No weight on them and no instructions for care.

Had almost everything you need for a party. The only issue was I wanted to helium balloons and it was a 30min wait. I didn't have the time to wait. A lot of stuff wasn't stocked so I still had to go to other stores to get what I needed and the employees weren't very friendly.

The only place that sells iridescent cellophane so this place comes in clutch if you need it. Nit sure if its due to tariffs but store looked liked it needed to be restocked, but I have noticed this in other stores.

We've been here many times and today, July 22nd, while attempting to buy a ton of stuff for birthday parties, there was very little small stuff to buy. They had some signs up about supplier shortages, but the empty shelves today was beyond belief and very disappointing. I guess we will have to go to Walmart.

The service was horrible they didn’t help me at all was so rude and disrespectful with me asking for an Exchange very unprofessional I will never go there again worst place I’ve been to I should give this a 0 star Review it was horrible the prices that are put out are not the same when you pay which is absolutely unacceptable I do not wanna get something knowing the price but seeing a different price that’s just Cruel

The staff is incompetent. They acted like I was trying to pull a fast one when I tried exchanging an item and they acted so smug about it like they caught a criminal. For a robe! Lol They sold me a mildewy robe and said they couldn't have sold it like that to me. Yea, you could have because your cashier didn't open it when I paid for it. Keep in mind, when I took it and came back it was all within 30 minutes. The manager had no thinking skills. First he said it was in perfect condition and just wet. Then I proceeded to tell him the robe was dirty and mildewy and his other employee even pointed it out. Then he says oh, well it could've fallen on the floor. Which is it?! Perfect or dirty? Wow. Then I asked if he smelled it and he said he can't smell it because of COVID. His excuse was in the camera it didn't look like that. SMH There was only one person in the whole front area who knew what he was doing. Please replace your current manager with him.

Two and a half weeks ago, I ordered this deluxe Mickey Birthday balloon bouquet at the last minute, the day of the party, and I think I only paid around 30 bucks. We were SHOCKED and thrilled at the massive amount we got, including several fancy mylars and a huge Mickey. They were ready on time and it was easy peasy. I don't know what the heck kind of super duper helium they use, but even the latex balloons lasted 2 full weeks, not drooping. I took this picture tonight of a couple that are still hanging out on my ceiling almost 3 weeks later. I'm going to have to give 5 stars to Party City on their balloon orders, because I've never in my mind 58 years seen balloons last so long! And for so cheap!