Leah H.
Yelp
The food is okay, but their customer service is questionable just like their online prices vs. their in-store menu prices.
I treated my husband to some takeout this evening from Pasta Pomodoro for his birthday so he went online and ordered the Tortellini Romano for what he thought was regularly priced at $16.95 (hence it was not considered "a special").
After I placed my order at PP and questioned the nearly $50 price for two adult entrees and one kids order, I asked Dominique at PP what the price of the Tortellini Romano was and was told it was a "special" for 19.95 because it was not on the menu. Ok, I guess, until I went home and was told by my husband he ordered the Tortellini Romano as a "regular" menu item which was listed for $16.95 per PP's online menu and was not a "special" per Dominque in the store.
I called back and was pretty much told, oh well, I guess you are out of three bucks, since we recently increased our menu prices but totally forgot to change our online menu prices to reflect our in-store menu prices. Sucks to be you, loyal customer. Three bucks may not seem like a big deal to a lot of people, but it is a big deal to me. And for $50 for just take out food (no drinks), which pretty much resembles Olive Garden on a Saturday night, I will take my $3.00 and go to Olive Garden, or stay closer to home and go to the Italian Affair on Delsea Drive. If nothing else, their menu prices will be accurate, their customer service will be great, and I will definitely get my $3.00 worth.