Patel Brothers

Good Indian grocery shop and supermarket. They have everything which Indian family required for day today living as well as all Indian festivals items are available. Almost all Indian brands available on counter. Vegetable are fresh and as required by Indians. Overall experience is satisfactory. They have ample parking space. Wheelchair accessible.

Please be aware before you buy anything Because we got 3 Bags of Atta and after using it we found out it was not taste as good as before so we check back side for expired date and we found out they selling Expired atta with just new sticker on it…This is unacceptable…

Best Patel Brothers I’ve been to so far. This store has enough space between shopping aisles plus an extra person can fit. Usually is a problem with Patel Brother stores. Fresh produce and well stocked. Clean and great ambience.

Very interactive, helping and cheerful persons. There are Diwali sales also. Shop put lot of pamphlets for different programs around. No worry if customer reach at closing time or so he is helpful. Watch for product expiry date as sometime product has expiry date passed, and prices may be too high for some items.

Took two panner paratha samosas from the store and asked for curry thats how she gave me curry inspite of checking with her informing her to mix not to add that much oil , can see how its ended up!!!!!!!! Pointlesss

You can find all your Indian groceries and other essentials here. The staff are very friendly and knowledgeable. I was looking for quinoa flour and they knew exactly where to find it. I have come here many times and without fail the staff is always very helpful.

Indian but suffering to get Indian spice, food etc? Patel Brothers is a one stop destination for everything you are looking for that is Indian but hard to find in US.

Chahat was incredible and Amazing!🤩 Even though the store was super busy and the lines were long, she was by far the fastest cashier. I got through the line so quickly thanks to her efficiency. On top of that, she was really friendly and professional. Honestly, she deserves a raise it’s rare to see someone handle that kind of rush so well!

Amazing selection of South Asian cooking ingredients, from amazing produce to snacks, frozen meals, and everything in between. I would highly recommend Patel Bros. To South Asians and anyone interested in cooking South Asian foods. Only 4 stars because I have an ethical problem with the owner and his sons. Do not buy or consume their "freshly prepared" foods, unless you are near a bathroom.

We tried to order samosas and sweets for a Diwali party but were told we couldn't order that far in advance (on a Wednesday for a Monday party). Said to call a couple days before and they'd see what they could do. Disappointing. It was also my first visit to the store. A little overwhelming. Not really catering to a broad audience. I struggled to understand the layout and find what we wanted. It's a staple and a good source for Indian specific items. But not really welcoming for newbies.

This Patel brothers have lot of options. Good for Indian grocery and sweets, nampkins, rotis. Fresh veggies and fruits. Have some sale going everytime. There is no self checkout. But it has lot of cashiers. It is huge patel brothers. Aisles are wide.

Patel Brothers is a great, well-stocked ethnic grocery store to have around, and this location is typical of their suburban locations.  That is, huge and with anything Indian you thought you might want.   For our first visit here, and in comparing to the Niles store anyway, I thought their cashew prices were very similar.  For whatever reason, I always think of whole cashews when I walk into a Patel's.  Wife thought prices in general were slightly more elevated than at Niles.  I also observed that their ready-to-eat selection of kitchen items seemed to be more extensive and varied here.    This store now anchors a large and nicely all Indian strip mall with a variety of shops and businesses.  It sure wasn't like this in Naperville years ago.  Nice to see and a thumbs up!

I go to Patel for South Indian items. They have a large variety of south Asian products, well stocked. The speciality ice cream is excellent. There are always helpful staff around. I also get their Bajara / millet chapati - which are excellent. The ambiance is that of any large grocery store. I will continue to go there

Wonderful Indian supermarket. Large variety of fresh vegetables that are not readily available. Deli in back sells fresh samosas and rolls.Huge selection of spices , chutneys and other Indian ingredients. Refrigerated section has many offerings of frozen sweets and savory items. Staff friendly.

It you need a spice, it's here. I promise you. Not only will they carry it, but the prices are insanely cheap. I've never seen such a spice isle. I could spend an entire hour just looking at all of them. Any recipe I use, I will find what I need at Patel Bros. I absolutely love this store. It's clean. It's vast. And the prices are great. While I love making Indian and other Asian foods, don't feel you need to in order to find everything your typical grocery store carries. You'll find what you need and then some. And check out the cookie isle. For real.

Very well stocked with many different items. Fresh products like produce and bakery. I love this store. All locations have helpful staff who are willing to take you to the item you want to find. You can always find a manager if you require one. It's a happy place!

Hi, This is about the experience I had at your store (patel brothers at Naperville) and with your cashier Kiran G. During the billing time, the cashier is not customer friendly and wont address the query i was asking about the goods i was trying to purchase and also was not able to answer my questions on the Bill. She would call someone else to get my questions answered, which is kinda waste of my time. She was little arrogant. I was visiting the store from 1-2 years and never had this kind of experience before.Look into this and train your staff to handle the customers in a better way. Thanks, Ram.

Bad customer service, unnecessarily holding customers to check the receipt at the front door right after people pass through the cashier aisle. Isn't this nonsense?

I always come here for the freshest produce. They have really good papaya here usually but I did get a super bitter one the last time I came. The avocados are also pretty affordable. They don't have certain veggies like kale though.

This is probably the best Asian grocery store I've ever been to in the US. While many of them are smelly and filthy, this store is really clean and it smells clean. The products are not old and expired. The produce is very fresh and they have low prices. Check out their chapatti making machine. They have a prepared food section. The khaman dhokla was fantastic! So fresh! You can find really fresh high quality Saudi dates. They have really good lychees. Service was friendly. There's plenty of free parking. Really it's the cleanliness that will make me give them 5 stars. Wish other Indian stores would follow their example.

We frequent Patel Bros often and appreciate its location, size and options. It can get a bit crowded but there is a big parking lot and many other good restaurants and stores/banquet halls in the same strip mall area. The store has many Indian food staples including things specific to region. Would recommend if you need an Indian grocery store in Naperville.

I always come here and they never once disappoint! They always have what I need. Now they have the mix fruit and for a really good price.

Passed by this place often but dis not know what to expect and thus passed through each time. Glad we had an adventurous spirit today and dropped by. Once the door opens, a scent of spices welcomes us into a large area with isles of fruits, vegetables, and isles of food just like what we are accustomed to find I other asian grocery stores like Hmart. Only that there are more spices and curries to be found than kimchi, instant ramens or soy sauces! I love the experience and different options found here. The place is also very clean, friendly staff, and great prices on the fresh fruits and vegetables. Most of all, I love the Indian hot food section available at the back. Bought a few chicken puffs and they are really delicious. Great puffy flaky pastries!

I got an Instant Pot for Christmas and really needed organic black urad dal to make Dal Makhani and they had the Swad brand at a reasonable price. The overall impression is that the store is beautiful, clean and organized. They have a wide variety of fresh produce used in Indian cooking which you cannot find at a standard market. Minus one star because: 1) They only sell organic basmati rice in two pound bags 2) In the refrigerated sweets area (the aisle facing produce), they had many items that said, "Keep Frozen" - and yes, they were being refrigerated, not frozen.

This place was MOBBED on a Saturday night! Seriously, I couldn't believe the number of people grocery shopping. This place specializes in Indian foods, and it has clearly succeeded in appealing to shoppers of Indian descent; my friend and I appeared to be the only non-Indian people there. Patel Brothers is big, bright and full of stuff! Huge produce area, towering shelves of dry goods, a wall of freezer cases. I could have spent half an hour poring over the different flavors of kulfi. The one negative: parking lot was *insane*, and not helped by its comparatively small size. I'd like a chance to visit again on a less-crowded night and browse with more leisure.

I feel like some of the 1 and 2 star reviews are local desi grocery store owner/workers. There is no single indian grocery store in the chicagoland area that can match patel brothers. Patel brothers is like Costco for the indians, just as crowded with very long lines. I came here three times in the past two weeks and all three times it was crazy busy. There were workers in every aisle and were helping customers (throughout the entire store). All registers were open and running with at least 5 carts waiting in each line (like I said crazy busy). Groceries were cheap compared to other local grocery stores. They sell fresh parathas and samosas in the back right corner of the store. Also have fresh halal food as well.

I have no words to describe this place besides magical. I've heard about Patel Brothers for a while but was not expecting this. Driving up, it was so big I thought it was a Whole Foods. Never before have I seen so many varieties of Indian frozen goods, cookies, teas, hot foods, the list goes on... Let's take a moment to talk about the frozen section. One long aisle filled on both sides with a million frozen South Asian goodies that I've never seen before. Do yourself a favor and pick up a few boxes of SWAD samosas. Yes, you'll likely stand there for a few minutes trying to figure out which ones to get so might as well try all of them. Now let's take another moment to talk about the cookie section. They have SO many cookie varieties at such reasonable prices! Chocolate chip, vanilla frosting, plain, you name it. Oh yeah and another thing: Indian ramen! I didn't know that was a thing. Also reasonable prices, as you'd expect from ramen. Actually everything here is quite reasonably priced, which was surprising given I'd imagine a large bulk of it is imported. Can't wait to make a return trip! Plus there are some good looking Indian restaurants in the area to try as well!

Was excited to check out the newest Patel Brothers here. First impressions - it is HUGE! Aisles and aisles of produce and Indian groceries. I could easily see it becoming a one stop shop for someone into Indian cooking. Everything was neatly arranged, staff were constantly on the floor keeping a close watch on items - stocking and rearranging as needed. If I needed help locating something they were always around. This however is a standard service at PB's, we shop often at the one in Schaumburg and its the same case there. What I found very disappointing however was the quality of the fresh produce. The one's which were good were really fresh but the rest were in pretty bad shape. They really shouldn't have been put on the shop floor. Was hoping to get some baby eggplants, okra and tindora - things that I typically don't find in other supermarkets but they were all so bad. Perhaps it was not the right day of the week? Was here on a weekend though. Oh well I'll never know - am sticking to the Patel Brothers at Schaumburg. It stays my favorite.

One of the biggest Desi grocery stores in greater chicago area. It is your one-stop-shop for all your needs. Great variety and reasonable prices

It's wonderful to finally have a full service grocery dedicated to providing all authentic Indian food to the Indian community. As far as Indian cuisine and Indian cooking goes, there is nothing Patel Brothers does not have. My mom and I are here every week to stock up on Indian produce, ingredients, and frozen entrees and treats. The service is excellent. The atmosphere is cheerful and reminiscent of India We love shopping here

since my house went plant-based/vegan back in january, we love eating the amazingly delicious and fragrant dishes found in indian cuisine. i have enormous respect for Indian cooking and i like to think i've gotten better at cooking Indian dishes, was missing a few specific spices/foods and was recommended to give patel bros. a visit. their selection is incredible; freshness and cleanliness are really good too. sadly, i had a really negative experience that echoes other reviewers. you can't help it when you're the only person outside a certain ethnic group in a very busy place, people look at you up and down, glare at you, you're an outsider, etc. but honestly, that doesn't bother me. this is nothing compared to the daily experiences of being a minority in a predominantly white culture, and we cannot and should not fault a business for that. but when i got to the checkout, the cashier totally switched from being smiling, friendly, and courteous (as her interactions were for the 7-8 people before me) to short, and kind of rough with the handling of fresh produce (like throwing the tomatoes down to the end of the belt). That's ok, plenty of people don't do a great job with customer service-- but the clincher was that the bagger did not bag my groceries... they just piled a bunch of empty bags into my cart, with the groceries on the bottom. i didn't realize that's what had happened until i walked out the doors and a gust of wind blew a cart full of empty grocery bags into the air. it was humiliating. at first, i wondered this was a mistake-- and that maybe *i* was supposed to bag the groceries, but then i remembered the nice interaction the man before me had with the grocery person and bagger, all *his* groceries were put away, and noticed other customers leaving with their items bagged-- and keep in mind there is a cashier and a bagger at every register. so, this was intentional, it was humiliating, and it seems indicative of a pattern at this particular business. i work with a sizable majority of Indian folks in my community and have never ever felt anything but respect. the behavior of these employees was a shame to their business. there are many other places where I can buy indian/desi groceries.

Four stars for the selection and ambiance of this extra large grocery store that boasts a great deal of Indian and Pakistani delights. However, the lack if organization and customer service subtracts one of not two stars. For a newly constructed ethnic mega grocery store with hot food options and extended inventory, this place has yet to reach its full potential. I'll give em another try in the future and if there's no improvement I'll be in search of other options.

Very disappointed. I was super excited that this location was opening but it's a complete let down. No concept of customer service. People working here look miserable and not at all friendly. Overly crowded with products and difficult to move around the store due to people/setup. You would expect that they built this place from the ground up and they would invest in creating a great customer experience but it is complete miss. I'll continue to shop at local store instead of here even if that means I'm paying a bit more.

I enjoy the Indian/ Middle Eastern selection of the food here as a European. We love the pre- prepared food, especially the samosas are great snacks on the go, and of course their chapatis are super nice and delicious. The veggies and fruits are affordable and fresh; and the staff is mostly kind and welcoming. :)

Raising prices (literally doubling for some) in the midst of a nation crisis. Shame on you Patel Brothers!

Was a good experience visiting Patel Brothers. Was my first time in Illinois and had heard that they opened fairly recently, so we decided to check it out. Prices were competitive. Items were well marked and the store was clean and well organized. Pros: Generally good prices compared to Jalaram Plaza (and definitely better compared to Spice Mart). Huge selection of pulses and lentils. Huge selection of sweets. Good hot served items: samosas, paneer rolls etc. Liked that they had a small basket with wheels to carry items, rather than lugging around a big cart. Cons: Prices were not listed on hot items and some items were costly (Example: Batata Wada, $2 for 1) Dals were placed right under the vegetables, they should have been kept separately. Sweets were mostly expensive and could be marked down a bit. There did not seem to be a lot of offers / sales / discounts for items. Items of the same type should generally be kept together (Example: All sweets, all pulses) Ready made items sold by the pound (Example: Chicken 65, Chicken lollipop) were expensive.

Public please be aware. Do not buy any of their food prepared at the back including Chappathis. They are old, tainted and spoiled. The community that own these stores are known for their shady and unscrupulous business practices .Please do not buy any prepared food from them . I bought 3 packs of Spinach Chapathis @ 3.99 per pack and when we opened the pack the following day, we found that they were all spoiled .

Wanted to update from today July 4th 2018: Was at the Naperville Store, and one other customer of Indian origin who was there along with his wife was sampling snacks from the bulk snack bins. I was cordial to remind him that there notices above the bins requested patrons inot to sample due to health department regulations. The audacity of that guy was to ask me to "get out of his face" and he dared me to complain, which i gladly went ahead. To my dismay the store manager said he couldn't do anything since his management asked him not to argue with customers. My question to Patel Brothers, "Why do you want to have this kind of customers?" you should ban serving these kind of clientele. My statement to that customer, "You fell in grace in your own eyes and that of your wife. If you have kids, yust think of what kind of role model you are. You might be literate but not educated. You are the kind of Indian that brings a bad reputation to all the hard working immigrants in this country of ours"

The good old Cermak is way cheaper than Patel bros. The best and freshest vegetables and fruits. May certainly not have a wide variety of Indian/ Pakistani items but its also not an exclusively Indian store. Vegetables from Patel bros are seldom fresh and many other items are costlier in comparison. They have a not so very customer friendly return policy too, to add on. Not my stop at all. P.S - Can't post my review without that one star, otherwise it would have been zero.

Nice store. Been here a few times and the store is spacious and clean and has everything you need for Indian cooking. Nice parking lot and restaurants around in the complex too.

Being Indian, I either do my grocery shopping in Devon or Naperville who are about same distance for me. But ever since I tried this place, I'm stuck with them. 1. Huge building with humongous choices of Indian and Pakistani food items. There isn't anything you can't get here. 2. Parking is a huge plus for me and is the main reason I come here instead of doing my grocery shopping at Devon 3. They make fresh rotis right in front of you and there's a kitchen at the back to try some of their food items. 4. They offer free give always randomly during festivals and when you buy bulk stuff which is super cool. 5. Very attentive and pleasant staff who are always willing to help and assist 6. Special mention of the manager and his staff who were nice enough to offer replacement carrom board coins for free when I came back without a receipt mentioning how I forgot to pick up coins on my initial purchase. 7. Very wide selection of vegetables which are slightly cheaper than their Devon store. Great job guys and keep up the good work and the prices

An incredible produce department with a large selection of unique fresh fruits and vegetables. The prices seem much lower than other grocery stores. They have bulk bins of dried item, spiced and snacks which is a good way to try items without having to purchase a large amount. They have a fresh, grab and go food section with naan, somasa, paneer puffs and other items. I've tried 4-5 and enjoyed all of them. If you need any Indian rice, flour, spices, you won't be disappointed with their selections. They need to work on customer service skills.

What is there that this business has that others don't? The only thing that I have seen is the space and ready to eat food. The veggies are not that good, the groceries are much better in the family owned businesses. Small businesses take interest in their store and they know their customers by name. They try to get stuff when a customer ask them but not the chain companies. Small businesses made our communities a better and easier place to live. Over all it's not at all what they said that they would be. I would rather go to cermak or other small businesses around that place to get at the same price or even better.

It's new so the employees are still learning. Look at the receipt before leaving. I walked out paying more because the cashier charged me twice for the my mango juice case then when she double checked the priced, she charged me again. The bottom of the receipt says check your receipt and bags before you leave. It was a novice mistake on her part or a clever scheme. I left and checked my receipt at home. I'm SOL. Learn from me - check your receipt before exiting the building.

This location is SO much cleaner than the others. It even has a whole section of yummy food towards the back. You can find a bunch of vegetarian treats, but they even have Zabihah options available! They had different curries, appetizer options like chicken 65, biryani even etc.

Gave a 5 Stars, simply because the expectations are ample parking, availability of Indian Groceries Products, Cost of the same products in various locations of US & "One Apple a Day, Keeps doctor Away" & Apple Give away to all customers! Good job.. Keep going

The website says hours as 10 to 8. Drove 2 hrs to check the store out. When i got there the hours posted on door was 11 to 8. Totally chaos. What a inconvience to customers

Good vegetable options, freshly homemade chapattis, only thing is, can the employees be a bit more friendly and help the customers. Hire more diverse workforce to keep healthier workforce.

I was originally very happy to hear Patel Brothers opening but very disappointed with the store...there fresh produce is ok. Other grocery is very expensive comparing to others as the expectation was that being super store that it is it would be more reasonable and offer bargain prices but it does not. The ready fast food and other cooked food they offer is not good and does not taste fresh.... I am very disappointed

Stale vegetables!! No longer cheaper than the rest of the Indian stores in the neighborhood.

this isn't a review based on the store, as i have never been inside. It could be a great store. But i am giving it one star because multiple times i have drove past the parking lot and it is covered in garbage from what seems to be patel brothers. like an extreme amount of garbage laying around. they should do better on that.

Aweome selection of fresh veggies and fresh roti. Great selection of frozen items as well.

I went to Patel Brother's grocery store today to buy foods and noticed several Patel Brother's customers are food sampling from the food containers in bare hands. This is a big food safety hazards since customer's hand can be dirty and it is mixing with the food. Check out this video https://youtu.be/gZlx_EEFr1U . There is a potential food contamination since customers are touching the food in bare hands, eating and again touching the food in Patel Brothers Grocery store in Naperville, IL. This is disgusting and stay away from this store if you are health conscious and care for food safety and quality. Patel Brother's employee do not pay attention to such gross negligence of food contamination and food safety hazards in the store.

-0-0-0. If it was possible I can give this store totally pathetic set up ever. First of all you walk in no shopping carts, second of all you go in no space to move around, third produce is on floor all over. We went in expectation of many items turned out they were totally out of many advertised produce. We waited 1 hour in line to get ringed up. The cashier makes the rule of 1 cart 1 bill. Listen folks they were we busy customers had to fish for the cart that told me they didn't care. Why would anyone shop at place like this? If you want to save $10 on $100 spend how is it worth of hassle? I will never step foot in this location even if they pay me to shop here. The worst experience of my life ever

Over priced many grocery and food items. Quality of vegetables not as good as other stores.

Its sad such a large and trusted business like Patel resort to "Cheap" tactic and "no ethics". I bought a ragi powder product which was manufactured 2 years ago and expired 2 months ago! why, can't you guys keep a check on the expiry date of the products that you hold? My kids and we ate a round of "cooked product" and it smelt bad. How do you plan to compensate other than refunding the $4? This is no what we expect of Patel Brothers...very disappointed.

It's a new grocery store in the area, the employees are rude and completely uncouth... I'm positive grocers don't operate this way... honestly my two visits to this store are very disappointing!