Patel Brothers

Title: Unacceptable Rotten Produce & Extremely Rude Staff – Avoid This Location! Review: I was shocked and disappointed by my recent visit to this Patel Brothers location. The produce section was full of clearly rotten and spoiled fruits — overripe persimmons with moldy, dried-out calyxes and dark spots, and peaches that were bruised, discolored, and soft with black spots. These were being sold as fresh items, which is not only poor quality control but a potential health hazard. I took photos to show the condition (attached). When I politely asked an employee to remove these bad items from the display, he was extremely arrogant and dismissive. He refused to take any action, kept talking on his phone without manners, and basically told me the season is over so there’s nothing he could do. His attitude was rude, unprofessional, and completely lacked any courtesy or customer service. He behaved as if there are no rules or standards here, acting like this is acceptable just because “it’s like India” — which is insulting and completely wrong in the US. This is not the first time I’ve seen complaints about rotten produce and poor staff behavior at Patel Brothers locations, but this experience was particularly bad. Customers deserve fresh, safe food and respectful service. Selling spoiled items and having staff treat customers with zero respect is unacceptable. I strongly advise everyone to avoid this store and shop elsewhere for Indian groceries. There are plenty of other places with better quality and actual customer care. 1 star only because I have to rate something. Zero stars if possible!

Its a very important festival at our place today, sweet bought today and check the condition when we open right before pooja. Badly infected with fungus. Completely spoils the festival.What kind of quality control they have or do they have any respect for their customers.I have previously found expired items and showed them, doesnt seem it brought any change.

Walked in here without knowing what it was looking for some fruits and wow super excited from the experience a lot of organic food ,oils ,herbs ,great service will definitely be back for more I believe it’s an Indian supermarket /culture .

I will make the trip to shop here again. Handicapped parking, handicap accessible, wide aisles (although there are very high shelves), and a wide variety of Indian foods. Hot food available to buy. A large selection of produce. Very clean and organized.

The Gingelly Oil imported by Meenakshi Overseas LLC had a strong smell, cloudy texture, and visible residue. After one use, I decided not to continue using it. Given these observations, the product should be reviewed and tested to ensure it is suitable for consumer use.

Nice and clean, and you can find everything needed for Indian food to make at home. They also have different ready-to-eat options. It's always my favorite place to visit. It's far from home, but I still prefer to go there.

We stumbled upon Patel Brothers recently and were curious to check it out. The store was definitely popular - it was busy! We tried the samosas from the bakery, but unfortunately, most were empty of fillings, which was a bit of a letdown 😐. The checkout line was long, but kudos to the staff for being organized, it helped the wait go by okay 😊. The store had a great selection of ingredients and spices, though! If I'm being honest, it was a bit too busy for my taste, so I think I'll stick to shopping at more local stores near me. Maybe I'll give it another try sometime, but for now, it's not my go-to spot.

Great place for Indian grocery, but prices are quite high. Vegetables are generally fresh, but not the same for fruits. Many time I have seen rotten fruits in the packets, if customer is not careful, they will end up buying these and eventually will have to trash. The store has NO RETURN policy, so goods needs to be purchased with caution. Overall, it is a pretty expensive place to shop. Fresh vegetables are much cheaper at the Bravo Supermarket which many of the Indian are not aware of.

So I recently had the chance to stop by Patel Brothers Supermarket for the first time this weekend and I have to say I was pleasantly surprised by how huge this store is! Located on Orange Blossom Trail, Patel Brothers is a grocery store specializing in Indian goods, spices, and produce. This store has its own parking lot with plenty of available parking for easy access. Upon entering, I was amazed of how well lit and organized this store is! Each section was very neat and well stocked...making our shopping experience that much easier. What I actually liked the most about this spot is that they have a hot foods bar serving up pastries, curries, and rice options. Now a few things I do need to point out... is that I did notice some of the produce were actually past their prime and have not been rotated out in a timely fashion. Also, for service wise it seemed like everyone was pretty much just there to work... so I definitely didn't get that warm inviting feel. Overall, I think Patel Brothers is a great option if you are ever in need of a variety of Indian spices and goods. I will definitely be back the next time i'm around the area.

We shop here for our Indian groceries. A long time ago, it used to be just a humble little store in Orange Blossom Trail. Now, it's an Indian corporate chain with multiple locations. When you enter the first automatic door, you see the famous auto rickshaw used in India (I think you can take a photo op as well), and the carts. The second door takes you inside the shop. The produce section is the first thing you see, and it isn't just Indian and American produce. Oriental produce is also offered. Prices are reasonable, but the quality can be a hit or miss. In the back there is a fresh bakery section where you can get chapatis (flat Indian bread). My dad enjoys them and the prices are also fair. The bakery also offers Indian desserts and drinks. I love their ras malai (4-6 dollars depending on the size), which is ricotta cheese in a milk sauce. It's restaurant quality and the balls are perfect density (not too spongy or mushy). The only catch in the bakery section is that you have to pay the goods in advance from that counter. That's because people seem to enjoy eating/drinking them inside the store. We also get other Indian goods, and the prices can be either cheap or expensive. However, they do offer promotions, especially during the Diwali holidays. My mom does occasionally get frozen South Indian vegetarian foods in the freezer isle, and they are enjoyable. The checkout area is a bit small, but not too much of wait if the crowd isn't huge. Most of the staff are friendly, but it can depend on their mood that day. If it does get crowded, it can get cramped and chaotic. There can be occasional arguments between staffs and customers due to stress. The overall store is at least clean, and the bathrooms are pretty good too. This store is located near Florida Mall, which can sometimes have a bit of traffic. However, parking is pretty ample and not too difficult to find if not crowded. I believe the store used to be a Bravo before Patel Bros took over. We used to shop at House of Spices a couple miles further as it was more humble and welcoming, but Patel Bros has all the groceries we need. Even though Patel Bros is a corporation with lots of stores in multiple locations, it is still the ideal store for us to get our Indian groceries. While I prefer shopping more at a mom and pop store, I still find Patel Bros a decent Indian store. Overall: B-

Great food yessterday we got Samosa, Dhokla, Masala Chai ..it was outstanding Great service across .. Ambience is fantastic. Lot of Varieties in this store Service options: In-store shopping Address: 8550 S Orange Blossom Trl, Orlando, FL 32809 You visited yesterday Patel Brothers has its own place and good service Patel Brothers has its own place and they have changed the new aaddress to near Orange Blossom Trail, Orlando, Florida- Store is so big and they have variety of Asian Indian Groceries , itesm etc. They also have a Kitchen which i did not know-they make really fresh Mr. Alpesh the owner is outstanding, very quick, down to each and highly helpful, caring , do the job, strdo perfect and he is keen on helping customers...he has an office now, we checked out just in front of it, girl might not speak so well but ssuper quick in her action and deeds in putting things and getting things done, smiling and the team lead or the young girl comes to help her if she needs anything - amazing- Great Team work - i congratulate for thier good work, hard efforts to make this possible and it was not easy to make such a big store without no issues in the building or parking lot - wonderful - Please pass to the Upper management- great Asian Indian store visited on August 19th 2023. The other good person who was very helpful was Mr. Ashok brother we would have asked at least 5 to 7 times minimum. most helpful and nice dedicated gentelman i forgot to take Auto Rickshaw picture since i was talkig to the person who is selling for Lord Krishna i missed it otherwise i could have got a picture Date of experience: August 19, 2023 Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademarks: #5030763 & 4837686 "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair" May 17th 2025: Patel Brothers owners and their family go out of the way to help out... Their family is dedciated this store.. Just now only varieites, way of services, some of the counter folks are really humorous they like DrJustkidding:) comedy.... and really humorous. They deserve a good pat for them. Thanks sri aka drjustkdding

If you're in Orlando and in search of Indian groceries, this store is definitely worth a visit. It's a spacious location with an excellent food section, providing a wide variety of vegetarian options and ready-to-eat curries. They also offer fresh rotis and theplas. I truly think a similar section should open in Tampa for food!

If I could give this place zero stars, I would. I just walked into this Patel Brothers and the experience was horrible. The customer service was disgusting, no one wanted to help us, and we were met with dirty looks, especially in the bakery section when I went to check out the samosas. I felt so uncomfortable, I didn't even buy anything, I just left. I love Indian food, but after this, I will never come back to this place.

got bunch of paneer puffs, dal vada, and samosas on a Tuesday. They were very stale. Looks like they were made over the weekend. Had to literally throw them out

Came here with my friends to get some spices. I was very thrilled because they have a lot of food from different part of India. The produce section were looking fresh and cheap. The different aisles especially the frozen section shows so many different types of Indian food. The spices selection were amazing and the price were similar/slightly cheaper compared to Walmart. I am a tea fan especially to chai and saw how they have so many varieties just made me very excited. Overall, it is very clean and neatly organized. I would recommend it to anyone who want to visit or looking for some India specific items!

when you walk in here the smell of all the spices hit you in the face. Pow! If you're not familiar with it and might be a bit much for you but I love it. I love the smell of most ethnic stores because I know that something unusual I'm exciting is there for me to try. This store has all the essential items for cooking and Indian meal. They have everything from fresh produce to vitamins and beauty aids. They have tons of snacks and sweets, frozen items and spices. usually when I go in there it's to buy snacks and frozen roti so I don't have to make it myself. The place is very crowded on the weekends and there's not a lot of space to maneuver your cart. I see all kinds of people shopping in the store and everybody is helpful. If you're lucky, they have dhokla at the checkout sometimes. Dhokla is a savoury steamed cake that is spicy, sour and full of flavor. Ask for a piece to try!

Good selections for grains, beans/lentils, East Indian spices. Etc. The service is sub par, no one seems interested in helping you spend your money there by assisting you with purchases. Probably won't go back.

I received an Indian cookbook for Christmas and visited Patel Bros to make sure I had authentic ingredients. This grocery store is great! Everything was organized in a way I could find things despite it being my first visit. Social distancing was enforced with one lane aisles, and our checkout experience was quick and efficient. Happy to know this isn't too far away when we're ready to try new recipes.

One of, if not the cleanest, best stocked, well maintained Indian markets in town. Fantastic prices. Super affordable. Fresh produce. Amazing selection. The store is kept colder which is great for keeping produce fresh and pests out. The snack aisle has most surely contributed greatly to a few extra pounds, but it's worth it. Got my bf hooked on the Masala munchies. Still not sure why we don't sell lay's magic Masala blend chips everywhere in the States. They are fantastic. For a man who doesn't really care for grocery shopping, the mere mention of Patel bros. Gets him out the door! I always come here to buy my spices and chilies! Super fresh red and green chili. Tons of pickles, chutneys, and sauces. Dried beans, lentils, rice are always available and with a huge selection. I scour the fresh section for coconut barfi (my fave)!! Perfect for chai. They also have a huge selection of parathas. Seriously, this is the Indian publix. Beware Sunday's are always busy and usually when I wait longer in line but well worth it. You'll see all walks of life here. I've never been judged and employees are very helpful!

As someone who considers switching to plant-based food, I dream of Atlanta's Korean grocery like stores in our town. Today, I was recommended by Travel Foodie to cheeck out Patel Brothers at OBT and Sandlake Road. Then I was a happy camper. The produce was fresh and well kept (while many other giant chains froze their veggies). The frozen was also very impressive. And spices, oh mine. I picked a jar of pickled mango to sample tonight. A bit far to travel from East Orlando, but I will not mind driving for this place. On our way out, we bought a sandwich with spicy potatoes and curry paste to try. It was mouth watering.

The dry food products are pricey but many are difficult to find otherwise. Fresh food is a good price. They had lots of specialty items that will help me make awesome Indian vegetarian meals for weeks. Also yes, the staff are not at all friendly, but it was honestly kind of funny to hear a worker essentially ask people to leave before closing! ("Pleeeease bring your products to the register, we're closing soon sooo..." lol you can't make this stuff up!)

Poor customer service, cashier was literally throwing our stuff into the bag as he was ringing it up and broke packaging of the stuff we bought. He continues to bag stuff without addressing it, was rude and didn't apologize or offer to replace the item.

The spice greets you as you walk in the door. Great huge baskets of spices. . .just like I have seen in the movies. Paneer cheese, dettol, and stacks of glorious incense, really great smelling great quality incense at super cheap prices, can be found here. Tons of other items that I have not a clue what to do with can be found here as well. I came for jewelry and ornate clothing, but there is none to be found. If clothing and jewelry is what you seek, try Apna Andaz instead. This place is not about service. You tend to yourself.

Just driving by and noticed the store sign... My husband and I decided to checking out. First observation, very Clean and organized! Different Isles, spices, produce section, freezer product section, and a large section dedicated to different variety of rice. I am definitely coming Back to shop here.

This place is lovely! The people were nice and didn't make me feel like I didn't belong. I have been to a couple of Indian grocery stores where they stared at me as I shopped and all talking stopped until I left then it got loud like a party when I crossed the threshold. The fruits were a little expensive to me, but my favorite part of the store was the samosa! They have huge ones you can buy at the register along with sandwiches. Now every time I am across town if I am close enough to this shop I am getting a few samosas for the trip back home!

Yesterday on 1/23 (for anyone into numerology) I was a paying customer and, right as I walked in, I had a tall Male employee (who was organizing vegetables with a large red Bindi, proceeded to follow me all around the store, up and down isles, and watch my every move in the store the entire thirty minutes I spent there) and I had never even been here in my life. On a side note, very good selection, I bought about 20 dollars worth of Ayurvedic health products, BUT, but... but, felt very awkward and almost annoyed by one employee that had a stigma against me the first step in the store. Please treat your customers with respect in the future if you read this and nitnso quick to judgements, not everyone is there to steal, there are more righteous people than you would think, but you will know who you are. I was having very intelligent conversations with other customers giving Ayurvedic advice on Amla, Brahmi, and Gotu Kola, (as you were right there breathing down my neck listening to the conversation) and that still didn't break the bad vibe you created. With nothing but loving intentions attached to this review, for your sake and others, hope you don't do this to many people, maybe it was because I wasn't Indian? I love everything about the Indian culture, but what a terrible experience and anxiety you exuded from a hunch you may have had on me. (for the record, all the other employees were very nice but it takes one bad apple to ruin it for the bunch) Please email me at Charlottesville@aol.com if you would like to discuss this matter

(9/25/2017) Great grocery store for specialty Indian goods. Produce section is small but varied. Some of the Western vegetables a little sad looking (russet potatoes, zucchini), but the most enormous heads of green cabbage I've ever seen for sale. Love the pickle bar, unfortunately, no taste testing :) Aisles of those items you need for food from the Subcontinent, where else will you find a whole section for jaggery and masala?? Prices were OK by me, but I don't routinely buy such things, so willing to pay for it. Don't miss the portrait of the Patel Brothers with Bill Clinton, proudly displayed in the shrines aisle!

Good Indian store but not the friendliest of employees. I'm shocked that they use styrofoam when packing their khaman and samosas for customers (which are great btw). I'll bring in my own storage containers from now on. It stuns me that places still use styrofoam even when we know it's terrible for the environment.

Great selection of Indian groceries at reasonable prices. Since they opened, we prefer this over other Indian stores in orlando. Close to indian holidays, they have good sales. The quality of all the groceries are consistently good. On the weekends expect the store to be crowded and have difficulty maneuvering in the aisles. Used to go to Patel brothers all the time when I lived in Chicago. Same chain, but this is a smaller store than the one there. Cashiers are pleasant and helpful.

Nice place, well stocked of Indian Groceries, Bit over priced, still don't mind paying. Worst customer service, have talk to the owner but nobody cares. Seems like they don't trust their customers !!! Need to learn customer service from House of Spices (Original Owners)

Found Patel Brothers by a chance after my first visit at House of Spices. Patel Brothers is MUCH cheaper, MUCH cleaner, and has a larger selection than House of Spices.

Very ethnic Indian grocery store close to Florida mall and hidden from the sights of normal folks. If you want any type of spice or Indian grocery, feel free to stop by here. You will literally find almost everything you want and wish for back at the Homeland in India. Secret jewel: get the Britannia biscuits, they're good to drool for.

I LOVE this shop! I can get anything Indian I want here at good prices!! I get all kinds of make It yourself dinner items and ready to eat dishes.. great selection of nuts, beans, rices, dried fruits and teas...

Today I had very bad experience bought grocery and other items but bought 3 packs of different brand henna color two had sticker price on it for 2.99 and one did not have any sticker price but all of them scanned 3.99 I pointed it out n the cashiers start blaming it on the customer i m a customer too and when I took it from the shelf there was an employee putting those items on the shelf I voided the items and told those cashiers that I won't be shopping there no more

Be very careful things are changing @ Patel Brothers since they opened. They were trying to get the customers from their competition so for 3 months they very cutting prices lower than their competitors, not any more. Last 2 times I went the prices has gone up a lot even more than their competitors. If you are tight on your budget I would defiantly go to house of spices on OBT.

I was visiting orlando ( I do frequently) and had a chance to visit Patel brothers on Sand lake rd This has to be the most complete store I've ever seen. They just had everything Spices, Groceries (throw away prices) incredible selection of highquality cookware, spiritual, religious items. The people were friendly-they had all I wanted.

Excellent service. Fresh produce. I loved the experience of shopping at patel brothers. Service is superb.

Great produce section.

Great prices! wonderful herbs, spices, and great selection of incense. You can't be a box of 120 incense sticks for around $3.50!

service is bad with stocking staff in the way and inattentive cashiers almost always. You want my money then hurry up and get it but if I cant walk through the store and then if and when I get to the cashier she is a jerk well, I walk out and you can put the stuff away that is if you can navigate the stock people and their mess. Did it once and I'll do it only one more time if you don't train your personnel.

WOW now this is a very clean Indian Grocery store. MUCH MORE NICER then House of Spices. And the best thing is that Patel Brothers Doesn't have RATS like House of Spices. So you know you wont get sick from eating here. And the Prices are great. Very Fresh veggies. Have nice clean coolers and freezers. Thank you guys for coming to Orlando. WE really needed a Indian grocery store like this!!!