Patisserie Fleur

!!! NEVER ORDER CAKES FROM HERE (Look at the attached photos) !!! $78 (pre-tax) for terrible quality !!! I ordered a cake for my friend’s bridal shower (Saturday) and went to pick it up the evening prior - what I ordered and what I received are drastically different. This cake shop LITERALLY has a photo for reference and this is what I ended up with: 1) The shade of the flowers and leaves are not even the same - what is on their website is light, pastel, and floral while what I received was tacky neon orange, bright pink, and bright green. This level of quality is what I expect from very old supermarkets… 2) Just look at the piping of the leaves! It is not even the same shape! The pink ones are also very different - you can see where they stopped the piping bag and it looks like the work of a beginner who is learning how to use a piping bag. See how the orange “roses” are poorly made - the baker didn’t even care to clean off the edges and just treated it like side-layered icing. Speaking of cleaning edges, they didn’t even care to clean the green icing off of the edges that shouldn’t have green! 3) Why is the surface of icing uneven on the top and the sides?! Why does the decorative component take up half of the cake instead of one-third (like the photo)? On a Friday evening with no other cake shops that can accept an order for the following morning, I am forced to take this cake. It is utterly embarrassing that I have to bring this to a function - even more so when it is surrounded by family and friends of my good friend. I am willing to pay for a good cake because I know how competitive it is out there; and surely, there are so many other cake shops that can do a better job and we chose them because of what we saw on their website! This place is a scam!!! I did not even want to pick this up or pay for this, but then I will be left without a cake for my friend’s special day, so I am forced to accept - the baker and the manager were not available to speak to. Even if you gave me this ugly cake for free, it will not make up for the fact that I have to present this joke. Even if it was free, I will 100% pick another cake shop that will be able to do what they show. Would it be possible that they’re using an image of a cake that is not even theirs? Possibly, and that would be false advertising. Now, if you ask why didn’t I go check how it looks in-person before I ordered? All their cake styles are not always readily available for you to view. Don’t order from here or else you’ll be like me: stuck with this cheap-looking and gaudy cake right before an important event.

After walked in, 2 staffs were talking without greeting nor serving until 5 minutes later though we were the only 2 customers in the store. When serving, she was nice. Earl grey pear cake looks and tastes good. Just after cutting started, the top of the cake kinda sinking a bit as the pear inside is causing it. Overall, I still give 4 stars.

I tried their mini cakes and I loved it! The flavours were very delicious and it wasn’t too sweet which was perfect for me. Definitely will be coming back for more.

PASTRY: they're all super cute and very creative, design wise and flavour wise. I'm so in love with Orange de Terre and Earl Grey Pear. They have amazing flavor combinations. The mango cloud is good too. Sesame Noir is not some flavor that I'm too familiar with so to me it's just interesting but not the best. SERVICE: the staff were patient and friendly. VIBE: super nice store. Interior gives a very upscale and elegant vibe. The place is really clean.

Recently order some little cakes for a birthday online. Preordering makes it easy but they do also have many available in store. Cakes were light and fluffy, not overly sweet and had many options to choose from. I ordered the sesame noir amazing for black sesame lovers. Mango cloud mini - nice light mango mouse. Matcha Jasmin Yuzu which was a household favourite. But for me the Heart Peach Oolong tofu was my fave. Hint of cheesecake but silky tofu peach flavour. Wasn’t my first time here but will comment that their quality has been consistent. Definitely a must try.

I’m absolutely disappointed with the experience I had with Patisserie Fleur. I purchased 6 mini Christmas cakes as gifts, but unfortunately, one of the recipients found a plastic piece inside her cake while chewing. Thankfully, she realized it before choking, but it could have been a serious safety issue. When she contacted the bakery to inform them, the response was incredibly unprofessional. Not only was she met with a rude tone, but they also implied she might be lying about the incident. This is completely unacceptable. I expected better care and customer service, especially considering the potential hazard involved. I will not be returning and strongly recommend others to think twice before purchasing from here. Safety and professionalism should always be a priority, and Patisserie Fleur failed on both fronts.

Rosy Earl Grey Pear Cake and match yuzu are so impressive! Tea flavour combined with fruit! Very fresh taste and not too sweet! The service is great as well!

Got this pastry right next to my hotel. I'm a black sesame lover but this pastry didn't taste good at all. Too much mousse and the black sesame was not strong at all.