Rita W.
Yelp
For a michelin star restaurant we expected our meal to be pricey but we did not expect mediocre service. We were disappointed by some of our side dishes and we were less than impressed with some aspects of our main entree.
My husband and I had made dinner reservations for Friday night. While we were seated right away, we sat there for over five minutes without being approached by any of the wait staff to see if we wanted a drink or even to give us a menu. While we were waiting for someone to notice us, we were able to take in the beautiful dome ceiling and our elegant and classy surroundings but already our experience was marred by the fact that at a restaurant where we expected to have a phenomenal meal and service, we felt as though we were being ignored right away. I have dragged my husband to many fine dining restaurant and this was the first time where I was questioning if we should think about going elsewhere for dinner if no one came to our table.
We did finally get some service and then our restaurant experience started to look like it was going to be getting better. We loved our amuse bouches, we did think it was a nice touch of the kitchen to keep coming out with little teasers for our palates. We ordered starters of the hamachi and octopus terrine. We loved the presentation and were very happy with our appetizer choices. For our entree, we ordered the veal shank which took 40 minutes to prepare. Our waiter told us the wait would be worth it. I would have to say we had mixed feeling about our veal shank. While the meat was tender and cooked very well (perhaps sous vide style?) the gravy that accompanied our veal shank was too thick and lacked any type of flavor. The marrow which I was most looking forward to, was way over salted. The same goes for the creamed spinach. I mean this is a michelin star restaurant, I would not expect anything to taste like a salt shaker at a restaurant of this caliber. I think someone in the kitchen really likes salt because our amuse buse of soup was also over salted and I could only stomach two sips before I gave up. We did love our dessert and the complimentary little dessert bites that came after our dessert so great compliments to the pastry chef. I only wish I could say the same to the main chef. Also we had to ask twice for our bill and after the first time we asked, we must have waited at our table for at least ten minutes before we had to flag our waiter down and ask for the bill again. That and how we were treated at the beginning of our experience left a bad taste in our mouth.
If we were in a different type of restaurant, I would not have such high expectations for service, but this is such a restaurant known for its food and service, is it not??? For the price of this meal, we left utterly disappointed. Don't waste your time or your money here. There are much better michelin star restaurants elsewhere.