Kaitlyn F.
Google
My boyfriend and I went here Friday night. It was his first time here, I’ve eaten at Barrett Pkwy location multiple times. I got the Oreo banana pudding, he got the original peach cobbler. I’ve never had an issue with the food until Friday. My boyfriend got sick almost immediately and threw all of his food up, including things from earlier that day. He also has had the runs since Friday, an unusual reaction for him. My stomach also started hurting immediately but I only had the runs, I feel like I’ve lost 10 pounds. I’ve never had this experience at the Barrett parkway location. Maybe this location needs to go back over food safety training, particularly cross contamination and cleanliness. It’s now Sunday and me and my boyfriend are still having stomach issues from this. Their practices need to be reviewed.
As far as the food, I believe their banana pudding is much better than their cobblers. I haven’t tried anything other than that bc the photos they advertise look nuts. My boyfriend said his cobbler was extremely goopy and syrupy.
As far as customer service, it was just ok. I’ve worked in customer service and there’s some basics they’re missing. My boyfriend and I were obviously standing together , when he said what he wanted, the cashier immediately said the total instead of making sure we were done ordering. I had to interject and order my banana pudding. There was no real customer service from them. The cashier wasn’t outright rude but there’s a way you do things.