Marina S.
Google
Pros: I want to start by saying we really loved the cook, they were polite and very understanding about the situation. We appreciated them coming to listen and she was busy in the kitchen and still tried to make a lil bit of time and let me know I could contact the manager the next day as there were no managers on site. The food was also really good (finger food mostly but the potato tacos were amazing) and the drinks were ok. But as provided below, they took a while to get our drinks and were not worth the mistreatment.
Cons: We had a party of about five people and I sat down AT THE BAR on the stool first. The bartender Zoe was part of the terrible experience we had, they saw me sit at the stool and didn't greet me or smile or anything. Meanwhile, they were laughing and doing the most with their friends at the other end showed them great service and was neglecting us. They addressed one of my friends in the group (who is a bit more white passing) but not me (a brown woman) who was sitting there the entire time when ordering and I asked for a suggestion they didn't seem enthusiastic which ok whatever but still it's the fact they seemed like this didn't even wanna do that. When we finally ordered, they ran back over to their friends and took a long time to make the drinks because they were chit chatting instead. Then we ordered food and we asked if they gave us a number mind you they never gave us a number they gave us a tracker and didn't even say here's your tracker just laid it on the table and walked away and I guess none of us noticed cause we were talking amongst ourselves. So we were confused when we asked about the number here goes Zoe big attitude and pointed they gave it to us over there. When we ordered our food they got the order wrong and we had to ask them to make us the missing food and this is a pro the cook fixed the issue and was QUICK to deliver the food to us at the table. Then more of Zoe friends walked in and they cut me in line as i was about to say something their friends realized they cut me mind you ZOE SAW ME STANDING THERE for a good three minutes and again addressed someone else ahead of me and not me. i approached the bar again to ask about it the food that was missing and again she ignored me, there were other people that came in after and she greeted them first again. if it wasn't for those ladies who said i was there first she would not have helped me. The place was not even busy, and the fact that she was only attentive to her friends or people she knew was upsetting. I understand food service i've worked in it myself I know we have our days we just wish we were provided better service from them.
It started to feel like this was not welcoming at all atmosphere, i asked another person for help and she walked away from me said she doesn't work there tbh before sitting down and continuing her convo as well, and we noticed they were nice to the white people and not us. We will not be going here again as the bartender did not provide an experience we enjoyed. The cook saved the day and that was the only reason we were calm. We will not be back because of the terrible service Zoe provided us and the other girl, but the cook was very kind and we appreciated them even taking time to listen to our concerns and did their best sadly we didn't catch their name but 10/10 service ty!! They were working tonight just didn't have a name to give them their flowers.
