Pearl Boba Tea - Downtown

My wife took her first drink of her brown sugar boba tea and started gagging/choking. There were some hairs twisted in with the boba pearls. We go here often and hate leaving this review but that was so disgusting. She had to throw it away.

They have a really nice interior, and the staff is very sweet 😊. The boba, on the other hand, was a bit disappointing. I ordered the ube boba tea, but the pearls weren’t prepared properly—they were hard instead of chewy. Hopefully this was just a one-time issue, because I’d love to come back! I just don’t want to spend $7 on undercooked boba pearls again.

Pearl Boba is my favorite place to get drinks and always brightens my day. They have amazing customer service and drinks of all flavors. Great environment and it is nice to sit down in to escape summer heat or the winter chill. Definitely recommend!

Ambience is great for enjoying a refreshing boba with friends. They have lots of fun retail items too. All the drinks are fantastics and the customer service is top notch.

Best boba I’ve ever had! Used to live in socal and never got into the boba scene there. The tea here is amazing and the bobaristas were so sweet and helpful since I hadn’t had it in forever and assured me if I didn’t like that I could swap it out for something else! Overall amazing!

The staff was very kind and friendly. The boba tea was excellent and fairly priced. The seating area was large and comfortable. There was a mild unidentifiable smell throughout the place that some in my party found disagreeable. The management/owners are very Proud of their support of a certain Pride, so if you're not into that sort of thing, you might be more comfortable elsewhere.

I had never been to a Boba place before. I thought there'd be more options. The staff was young & the girl tried to help this newbie make a selection for the tea. She was patient & nice, but i still didn't have a clear understanding of what to order. She asked how much sweetness & I said medium, but i should've opted for the sweeter version. The guy who made the teas seemed rude. He said, what I thought was "Jerry", so I didn't react immediately. When I realized he had said my name I said, "wow, that was fast. I didn't know you were talking to me." He responded, "you're the only Jenny in here." Not sure how I would know that. I felt that was a bit rude.

I am so excited that about this Boba shop in Missoula! Beautiful indoor space with lots of seating. Great vibes and friendly customer service. I enjoyed my lavender earl gray boba. I will definitely be back 😊

Super cute spacious spot in downtown, immediately clocked the pride decor and knew it would be a good experience. Very patient cashier, thanks for putting up with us figuring out what we wanted. I'm in huckleberry mode as I'm visiting, so a huckleberry lemonade with boba was perfect. Prices are very reasonable, two sizes available, and drinks are very customizable.

The boba here is super tasty and fresh, plus the customer service is on point and the place is adorable, featuring local crafts and artsy things for sale. They offer a variety of boba options along with plenty of options for those who are lactose intolerant. Their seasonal offerings were a fun and unique find as well. One member of our group busted the straw through his boba drink, causing the whole drink to bust open and spill out and the staff made him a new one without even asking. Super nice customer service.

Wow! What a wonderful boba place here in Missoula! Lots of neat seasonal flavors. I tried the huckleberry, 100% sugar with double boba, it was a light tasting refreshing drink. The store is 1/2 boba place with seating, with the other half gifts/ soaps/ etc to browse and buy while you wait for your drink. It's makes for a really good combo for out of towners like me.

I love me some boba! So pumped to find it in a new state! Not pictured is my black tea milk tea with classic boba and our bubble waffles.

Seemed they had like fresh strawberry syrup which was good, but not as sweet as I would like! I got 75% thinking it was going to be sweet. But I almost would have liked like 150% sweetness. Pearls were tasty good texture. Tea was cook well but not 100% correct a tint bit if like a bitter flavor..usually means the tea was not at the exact right temp, but I have had way worse from boba shop teas. Service was friendly and quick!

How blessed is the Bitterroot Valley to finally have authentic boba tea? Incredibly so. I came from 2 hours away- not just for Pearl Boba Tea, I had other business in town, but I would absolutely drive over in a heartbeat, weather permitting, when the mood arises next. Modest drink and tea menu, they offer different levels of sweetness which is always a plus, so you can adjust your beverage by preference. A bit on the pricey side compared to other tea shops nationwide, but this place is a novelty out in Montana, so I don't mind a bit of a price hike. Staff were cheerful and my tea was made quickly! The space inside is wide and open and crafts and original art made by local artists adorn the walls which is so lovely. I can't wait to come back!

Visiting from LA was craving a solid boba and stumbled across this place. Beautiful inside and tea was on point. Got the strawberry matcha. They make their own strawberry syrup in house and boba was great. Loved it hope to be back some day

Was so looking forward to try this boba place. Unfortunately my jasmine boba milk tea was extremely watered down and the boba needed to be simmered for another 5 minutes. Service was good and cute ambiance. I couldn't really taste the jasmine tea. Mostly taste like milk and water. They need to reevaluate their tea and milk ratios.

Welcome to Missoula, Pearl Boba Tea! You're providing a long-needed service to our humble city! I've been waiting over ten years for a boba place to show up in Missoula and you've come to the rescue! Pearl Boba Tea has a menu with a decent selection of teas and flavors, and multiple additions including boba (bubble tea), and popping bubbles. My favorites are the black tea, brown sugar, and taro tea flavors! I do find the prices a little high though. A large drink with boba came out to $7, which is two or three bucks more than I am used to spending--though truth be told, it's been a long time since I had a boba drink out of state, so perhaps prices are higher throughout the country by now, especially with recent inflation and supply chain issues. In any case, I'm glad to have access to boba drinks in Missoula! It's a shame Vietnam Grill closed down the street (they're over at Pho Vi now), because there's nothing better after a bowl of pho than some milk tea. Maybe Pearl Boba Tea should add some spicy popcorn chicken to their menu to nail that perfect combination of sweet and hot/spicy! I can dream, can't I? My boba dream came true, after all!

Cute little shop. The girls their are nice and the teas are good. I like that the are open til 9pm and can get something sweet late in the evening. I wish they had a point system. And I wish that the egg waffles had actual ice cream.

Was visiting Missoula and wanted a boba tea. Came in with my husband on Halloween and the staff were welcoming. I got the strawberry matcha and it was good. It could have been more flavorful, but nonetheless a good boba tea. The ambiance in this little shop is cute and I love all the local stuff for sale. If I had more time I would have looked longer. If I'm ever in Missoula again I'll be back :-)

I love the boba here, this place has nice service but I wish they didn't get rid of the waffles.

Who would have thought I'd find a bubble tea place in Missoula! They have 2 locations and I decided to try the one downtown instead of the campus. Cute place with a little gift shop inside and seating with board games while you're enjoying your bubble tea. I tried the black sesame with oat milk and herbal jelly. Thank you for having both options. (I stay away from places who only offer popping bubbles). The tea had just the perfect flavor and sweetness. If you're a bubble tea addict like myself and find yourself in Missoula, definitely give this place a try, you won't be disappointed.

We were visiting Missoula and had a chance to try Pearl Boba Tea for the first time. Bought a round of Chai Boba for everyone and it was great. One can customize the drink with different flavors, boba, etc. I especially liked how they can dial in the sweetness in customizing the drink to suit individual tastes. I'm hooked! Employees were very nice and patiently explained everything. We will definitely be coming back to try the other offerings.