Wendy G.
Yelp
I stop by Peet's on my way to school 3-4 times a week. I usually love it. It's a great way to start the morning because the staff is the best, they make you feel so welcomed and give you personal attention. The coffee is also much better than the competition and can actually keep me away through a 2 hr lecture at 9am. Love the baked goods, esp. the muffins.
I avoid studying here at all costs because it's super busy, outlets are hard to find, and the tables are too tiny for books. It's a better place just to go hang with friends.
Normally would have given this place 5 stars, but...
I was compelled to write about the unusually negative experience I've been having with one of the cashiers, not sure if he's new or he just started doing morning shifts. My god, what a smug arrogant douche. I don't know if he hates his job or hates dealing with people, but what is up with the attitude!?
One time, I ordered a medium roast coffee. I guess they were out at the moment and he asked me if I wanted medium or dark, I said medium again and that I was willing to wait. He asked me in such a condescending tone of voice if I "even knew the difference." Sorry if I'm not enough of a coffee snob.
This morning was particularly bad, I went in with a dollar off offer that you get when you check in on yelp during the promotional period. You get it EVERY single time you check in. But he made me feel like I was cheating the system by using the same coupon over and over. Uhh no, I'm cheap but not that cheap. Then he gives me the wrong receipt where the total was way more than I ordered. I went back in line, waited and politely asked him if he overcharged my card. He made me feel like such an idiot, as if I was making a big deal out of nothing and I was stupid for even asking. When he gave me the correct receipt, I noticed he did not give me the discount. I asked him again, no apologies or anything, handed me a coupon for complimentary small coffee, THANKS but perhaps a quick "sorry about that" would have been more appreciated.
I think I will be avoiding this Peet's for a while and take my business to Cloud Forest or Mishka's.