Linda Sandoval
Google
I usually love coming here for coffee and to study, it’s been a go-to spot for me. Unfortunately, my experience has me considering never coming back to this location again. I had an interaction with a staff member (didn’t catch his name, but he’s bald with tattoos) who seemed to be having a very difficult day and made sure everyone else knew it too. All I ordered was a regular latte, nothing complicated, but he was rolling his eyes at me like I asked for something outrageous, it was a very theatrical performance for a coffee shop worker taking an order (which I assume is just a standard part of his job.) From the way he was speaking to me as well as the man who ordered before me you’d think we did something terrible to offend him, however the terrible thing we did to him was come in while he was working I guess!
When it was time for me to pay, I didn’t hear what he said—I thought he was just giving me the total so I started pulling out my money. Instead of repeating himself or clarifying, he just stared at me and then loudly said, “Guess not! Your total is $7,” in the most unnecessary tone. It was honestly so embarrassing and people were staring. I said I didn’t hear him, and he just rolled his eyes again and slowly repeated “your. total. is. seven. dollars,” like I was a child. It honestly ruined the whole thing for me so much that I just left after grabbing my drink and didn’t even stay to do my work like I’d planned. Being an adult (especially a grown man) usually comes with some baseline social skills. If working in customer service is too emotionally draining, perhaps it’s time to explore other options that bring you more joy—or at least don’t involve interacting with the public! We all have bad days, but as adults it’s expected that we are mature enough to leave that at home, especially when you are at work. Seems like this is unfortunately his every day personality as there are multiple bad reviews about him. 40-something year old man with the personality of a pms-ing teenage girl— how unfortunate.