Peets Coffee

Very disappointed. The tops don’t fit the cups! They tried several different cups and tops but none of them fit! What’s with that? As a result I spilled the coffee all over my bag trying to walk to my gate. No vegetarian egg sandwiches. Only bacon and sausage and they’re premade so they can’t take the meat off. They also forgot to give me my water. Too preoccupied with the lids that don’t fit I guess. I’ll go to Coffee Bean next time.

Online ordering did not work. Had to go through the line to get the online order to be acted on. Cappuccino was just a regular espresso/coffee with incorrect foam method. Huge bubbles and all on top. Taste was average.

$16.50 just for a mere sandwich lol! The taste was ok. Havana Capuccino was also ok too. Nothing special.

The waiters are very rude. I paid for an almond croissant that they ran out. They wanted to give he a regular croissant but refused to refund the $0.3 difference. I told them no, and the guy’s face turned super long. Will never come back there.

Peet's Coffee in San Francisco International Airport's Terminal 3 was not the most pleasant stop during my travels. While Peet's isn't usually my first choice for coffee or tea, it was the only option in the terminal, so I decided to give it a try. Unfortunately, my experience fell short of expectations. I ordered a black coffee, a green tea, and apple turnovers, but only the black coffee was correct. My green tea turned out to be some sort of berry tea, and instead of turnovers, I was handed donuts. The service also left something to be desired. While the staff was not outright rude, they seemed rushed and inattentive, which may explain why my order was incorrect. It's understandable that airport coffee shops can get busy, but attention to detail is still essential. The black coffee itself was fine, but nothing memorable enough to redeem the overall experience. The lack of accuracy in fulfilling my order reinforced my ongoing frustration with Peet's. Overall, Peet's Coffee at this location left much to be desired. With limited options in the terminal, I hoped for a smoother experience, but it confirmed why Peet's hasn't been my go-to. Consistency and care in service would go a long way in improving customer satisfaction, especially in a high-traffic airport environment.

Very affordable airport breakfast, the coffee is delicious, the bread is delicious, and the service is also very good. A young lady serves every guest in an orderly manner.

Very interesting experience. Came here on a Monday to catch a early flight. Good thing is they open so early. Trying to order 2 breakfast with coffee. Ordered a medium why mocha and a large Havana cappuccino. Saw the display of the wrap and croissants, looked great and added them on. Then total came out to be $52.... mmm.... the cashier is new so we ask the manager to double check. And the answer she gave me was “ the tax here is 11%.” WELL.... breakfast combo for two ... looks like the tax is more than 11%.... They did the math again the total came out to be $48... then we ask how much is one combo. The manager said $15. And the coffee is $6.1 and $6.2. How can two combos add up to $48. Even though I didn’t finish high school, I still sense something is not right. Eventually, we decided to order them separately. And the total only $37. A round of applause for myself. Saved $15 by attending high school, power of education! The croissant sandwich is actually fantastic, the softness of the croissant 🥐 and the flavorfulness of the bacon 🥓 goes perfectly with each other. It’s like you are sitting in Paris on the left bank, with Seine on your left hand side.... The bacon wrap is just ok. With the hot sauce, it’s like you are in New Mexico, by the side of Guadalupe river, with cowboys on your side. Well, that’s about it. Thanks for listening.

Service needs work. They want people to go through the kiosk I order and pay through there. Only for them to not have my order after waiting patiently for 10min. I asked the worker and he seemed almost unwilling to help asked to see my bank account. As a paying customer the whole experience could be better if the kiosk was in working ordered and worker realized it wasn’t my fault it didn’t print his ticket for my coffee. Not returning.