Pepper Lunch

Love the food! We have been here twice now, and it was wonderful each time. The shrimp/egg was delicious, and the Jumbo Beef was savory and filling. We came here in summer and it was so hot inside but it's spring and its nice and cool. Hopefully this summer they'll turn the AC on.

WOW! absolutely superb! The food was just fantastic! The service- impeccable! The atmosphere just divine! Wow Edward is such a great customer agent - absolutely never in all the years I’ve been alive have I witnessed such a kind endeavoring smile. Henessys runs a good shift. She’s a great leader a mollusk in a sea of shrimp. And Brenden - wow- what a brilliant way to use the POS system. The cooks were angels- the boh and foh work in synch together like two perfect seasaws 👌 100/5 restaurant

Definitely a great spot to try if you like sizzling plates. Ordered the jumbo beef pepper lunch and the kim chee beef pepper lunch, both were delicious. Added cheese and crunchy onions. The store itself has plenty of inside seating to dine in and is very clean.

Food was delicious and uniquely still cooking as we received it in a skillet. The only caveat is be REALLY careful as you stir your plate. The kids that we came with both got hot oil droplets splashed on them when they first took their forks to it. The plates do come with "Caution: HOT" labels around them as an extra reminder. Try to go before 5 PM to avoid the dinner rush.

If you gave this place 1 star, WHAT IS WRONG WITH YOU? There is absolutely NOTHING wrong with this place. The staff was cool, gave us recommendations, I got the chicken karrage meal with the curry, and they gave us sizzling plates, and when I poured my curry on my plate, it was like I was at Shogun! It was sizzling like crazy! Definitely coming back for some more!

Been to a few of these in Japan. This one the meal wasn’t as peppery tasting as the Japan places. It was still good but just not as good.

Ordered a $15+ takeout lunch that was truly inedible. Returned to restaurant, not to ask for my money back but to get something in exchange that I could actually eat. THEY REFUSED. Amazing. One and DONE. Will never eat there again. Too many other places to choose from. Horrible customer service.

This place has been on the list to try for a long time and now I wish had tried much sooner. Like the best fresh hot cooking in front of you fried rice.

Pepper Lunch has been on my to eat list for so long that I was thrilled to find out when visiting Chinatown that there was a location here. We don't get cool places like this in the DMV area so it was nice to try something new. I mean the concept is cool enough. You get a very hot bowl that's heated with raw meat, rice, and vegetables that cooks as you mix it around. I got the Chicken and Beef combo which was perfect for me to try out. Once it came out the food cooked extremely quick and I found myself having to wait a bit to eat because it was hot. I added the garlic sauce and that enhanced the meal so well that I actually got up at my seat and praised how great the food was. The workers probably gave me a surprised look haha. It's affordable pricing is also great if you want something quick too! I would recommend this place!

For what it's meant to be, it's great but nothing crazy. I was drawn in by the promise of a tantalizing meal served on a hot iron plate. There are a variety of proteins to choose from beef, chicken, shrimp, and salmon, or pasta. The dish arrived with steam rising and aromas wafting through the air. The presentation was impressive, with a mix of vegetables and meat. The seasoning was well-balanced, allowing the natural tastes of the ingredients to shine through. There was a side of garlic and sweet sauce to pour and mix to your liking. While it was undoubtedly tasty, the meat portions were a bit lacking and if you are very hungry you would definitely need to add on. With an already steep base price, you will be looking to spend quite a bit. Service however was quick.

Customer service was great Food was very simple. I think it's over price for what they offer..

I have only been to the pepper lunch location in the Bay Area and it is always packed and there is always a long wait time but it is always well worth it. This was my first time trying this pepper lunch location and it was a lot larger than the one back home. The food was great but I don't think my plate was hot enough because it cooled down extremely fast. Other than that pepper lunch is always a favorite of mine

Food was great and delicious but the jumbo beef seemed like a regular beef portion. The service was fast went during dinner time. The staff were friendly and the music wasnt too loud so you can still have conversations

Came in at 11:15 am on a Friday and the chairs were still up, no music, most of the lights were still off, so we respectfully left and came back 10 minutes later to give the workers time to set up bc we understand things happen sometimes. When we came back in, again no music, chairs were still up, lights were still down and didn't get greeted at all. Workers acted like we were a bother. Decent food, typical pepper lunch however the disrespectful service made the experience so awkward.

If you are craving rice on a hot sizzling plate, you must try this classic pepper beef. The portion is very generous, but be careful whenever you add the house sauces on the table, it may bring up the flavor a bit too much. Base price of this rice plate is not expensive but every small side add on cost extra.

Food was delicious! I enjoyed the sizzling rice plate with kimchi, beef, and corn cheese. Service was quick and staff was friendly too.

In Shanghai plaza you order at the counter and it is brought to your table. I ordered the sizzling beef pepper rice and my husband ordered kimchi with beef pepper rice. It tasted good I just want to try the curry next time and perhaps add some extra toppings/vegetables.

Food is delicious! Service was friendly! We got the jumbo beef plate (jumbo = double the beef) and the udon beef plate. The beef cooked really quickly with the sizzling hot cast iron beneath it. Stir the rice as there's butter and seasoning under the corn! So many flavors, I only added the garlic sauce! The udon was well cooked as well and had the perfect light chewy texture udon noodles should have. For about $30-35 for 2, this wasn't a bad value considering how expensive eating out is nowadays. Definitely will come back!

Another sister request on our list. As a first timer, I wasn't sure what to expect. The idea of a sizzling plate is what sold me. Who doesn't love to burn the roof of your mouth and all your taste buds off by sizzling hot food? We ordered everything as is, didn't add any extras. For 3 plates a drink and a side of fries that put us back almost $60. At its base, the food itself is nothing special. It taste good but my question the whole time is, what makes pepper lunch, PEPPER LUNCH you know? Does It get better with customizations? Do I need to play around with more ingredients? The protein to rice ratio I feel is off, there's a lot more rice than there is protein unless you're ordering the jumbo beef or adding extra. I will say, the curry was good. The chicken karaage was good. At the end of It, flavor wise the pepper rice is almost like a hibachi fried rice? Is that the niche? Idk, I dont think I would crave It or go out my way to eat here again. Like I said it's pretty average. I do like their fries but It was very oily.. The inside is set up to order at the counter before being seated. Make sure you know what you want! Pretty average dining room / dining experience. There's no other service interaction after ordering.

I used to frequent the Pepper Lunch in the Bay Area with friends and family, so I was excited to try this location. Unfortunately, my experience was a letdown. The atmosphere here was not very inviting, and there was no clear explanation about how the ordering process worked. At the Bay Area location, they would seat you, walk you through the menu, and explain the options--something that was missing here. The front staff could have easily welcomed us and mentioned that the menu was posted on the wall by the door. We missed it because the sun glare made it nearly impossible to read while trying to decide what to order. I should have tempered my expectations. This place didn't measure up to the Milpitas location. I ended up ordering the beef and rice meal since they didn't have the udon sizzle plate with salmon and beef. The menu was different, and the staff didn't offer much help in explaining it. Also, if you want sauces like teriyaki, there's an extra charge of exactly $2.44, which feels excessive. But I guess in this economy, they need to charge for every little thing. Despite the issues, the food was actually quite good. I'd rate it 4/5 in my opinion.

Great food, friendly service, the place was clean with lots of seating and a big parking lot. We have pepper lunch in LA, this was our first time visiting the one in Las Vegas. We enjoyed everything we ordered: rib eye steak 8oz (came with rice, corn, carrots and green beans) and jumbo classic beef pepper rice (came with rice and corn). I really like their sweet sauce, it tastes great on the steak and rice. If you order 2 entrees and check-in on Yelp, you'll get a free side!

Pepper Lunch is always my go to when I'm in the Spring Valley area. Food: 5/5 - The food is consistently incredible. I've come here 10+ times and I'll continue to come here. My family and friends visiting from out of town always request that we stop by since the food is amazing. Service: 3/5 - The service here is very inconsistent. Sometimes the service is great and the cashiers are welcoming. Other times, the service is terrible and the cashier will be rude. They had forgotten something that we ordered and didn't apologize or say anything when they brought the food back out. If the food wasn't consistently great, I would not come here as often as I do. Ambiance: 3/5 - It tends to get really hot and smokey in here so keep that in mind if you've already showered! Even on cold winter nights, it gets hot and you might even work up a sweat!

Never disappointed when I come here for dinner, I probably visit every other month. One thing I love is that you are always served quickly, 5 minutes or less from when you order. I decided my favorite meal here is beef curry, and they don't skip out on the curry sauce because I always have extra to share with my friends as well. Come here if you want a quick enjoyable meal!

Pepper lunch is a solid option for anyone who enjoys relatively simple, healthy food at a lower price point compared to other restaurants serving similar food. Here are a few reasons why you might not love Pepper Lunch. First, there is no up to date menu with current prices. I like to know how much I'm paying for an item before ordering and the lack of accurate menu prices makes that difficult. Second, you most likely will not feel full if you have a larger appetite such as myself. However, the friends that I did come with who have less large appetites as myself left feeling full and content. Another reason you may not like this place is the food is decent but nothing too flavorful, spectacular, or special. Lastly, if you're looking to go somewhere with full service staff for a nicer occasion, this is not the place. It's very much a fast casual style restaurant which I enjoy when I feel more pressed on time.

If you can make it to Shanghai Plaza, Pepper Lunch is definitely one of the spots worth your visit. It's a great environment for a simple, tasty meal done in a unique way. Simply put, the food is rice bowls/plates with variations of proteins and toppings. The concept is a walk up counter but with plenty of seating, it's like a full service restaurant. What's cool about these dishes is in the dine-in experience: most of the plates come out of the kitchen sizzling on a stone plate. While waiting for my food, I could hear other table's meals coming out, building the anticipation for my own. On this visit I ordered the Jumbo Beef Pepper Rice and added curry sauce. Man, this was a satisfying meal. Beef was thin sliced and delicious. Next time I'll order something different and probably take a video of the sizzle.

Ordered online and went thru Uber Eats. Wasn't happy with the food especially when my order was not complete. I called the restaurant and got the run around. Blaming Uber. Of course one will never know what exactly happened. Never again.

Sooo interesting ... perfect serving for me but might be small for others. Taste good and definitely takes up the name of the business. It is in a special plate almost like a sizzling plate kinda to keep your meat nice and cooking in a perfection of how you want your thin slices of meat done. China town area. Yummmmm

So glad I tried this place!! +Checkin on Yelp for a free side dish+ Food ***** Cleanliness ***** Service ***** Order: Beef Pepper Rice, Shrimp Rice Price: approx $28 (with sodas) Parking: large lot (free) --The only drawback for me was ease of ordering. This being my first time and not knowing anything about the concept before arriving, I found it difficult to order. The menu is on electronic boards that rotate too quickly to read and make an informed decision. Because the place was so busy, we jumped in line and decided to just "wing it"...so glad we did!! They offered paper menus at the register and I simply picked the 1st thing. It turned out delicious. Sitting at our table, we were not sure what to expect. Watching others food come out then receiving my own sizzling skillet of deliciousness...I decided a second visit would definitely be in order! Leftovers the next day were just as delicious as the day before!

The foods is ok Good . Our foods cane so quick . But very bothering us . We cant enjoy our meal because they have new employee? He is african american and he talk super super loud our table #12 and we can hear loud and clear what he said to other co worker like be mention the other girl last day another 2 more wks

The first time I really enjoyed this restaurant and the food was good. This was my second time here and the customer service is rude. The cashier act like he didn't want to touch my hand when giving me my change . After this experience def wont be back

I think coming here you are coming for the experience. The quality of food was decent. Your food will be hot due to the 500 degree skillet it comes on. I ordered the chicken teriyaki and we also ordered the teriyaki steak. The portions were a lot, the steak was thin slivers of meat. Not our favorite. Drinks were only Pepsi flavors. The menus they have onsite are not updated so prices are not the same. Service wasn't friendly, but it was doable.

Pretty good food, super fast service, food pic worthy! Located in a busy area, but not crazy busy inside (came on a Saturday around early lunch). There's tons of seating inside! Staff was friendly and there's also a Yelp check in promo for a side :). You order at the front and they'll bring you your food really fast! The food was pretty good! There's a good amount of plate rice options. There's also pasta which I curious to try, and steaks that smelled so yummy. -- I tried the Classic Beef Pepper Rice and the Kimchi beef with cheese pepper rice. It's a nice basic home type food but in a fun way. Pretty much just fried rice you kinda mix on your own, and the sizzling skillet makes it more ooooo. I loveeeee crispy/burnt rice and I wish there was more! I think the skillet may be too oiled up or not hot enough for there to be super crispy rice. Also not that much meat for each plate. -- sweet potato fries: chose this as our free side. Yummy as sweet potato fries always are yayyy Overall a good fun food place. You'll most likely leave smelling stink after from the fried smell LOL

We got the classic beef pepper rice and Chicken Karaage sizzling curry. The beef pepper rice was delicious. The curry was good but the chicken was alright. The price was reasonable. The place is spacious but seems a little dark. The seat was a bit dirty when we got there. Decent ambiance. The service was fast! They had good music playing in the background. Overall, we enjoyed our lunch but probably not going back any time soon.

This place is immaculate and I love the concept of it so much. It reminded me very closely to Daeho, but with Daeho you order a big hot plate for 2-4 people, whereas here you get a serving individual to you. And honestly, I enjoy this way more and this individual sizzling plate was so delicious. The kimchi and beef were perfect and the cheese didn't burn too much, the temperature of the hot plate coming out is perfect. I will be honest, the display plates outside of the place didn't look appetizing which kind of made me not come here at first, but I am so so so glad I went it. Make sure you mix your bowl together, it makes the bite a lot more satisfying and really pulls the food together! Big yum to Pepper Lunch, I'm excited to come back!!

Interesting concept here. Food is great, and it's has the nice pace of getting your food hot, without the bells and whistle if a upscale type restaurant. We dined here twice in my visit to Vegas. First I had the sizzling steak ribeye, and in my second trip had to try the curry. Both dishes were amazing and service was quick and fast both visits Another hidden gem find here in Vegas

Returned for food that make you feel good. Ordered the usual - Cream Teppan Pasta with Chicken and Bacon Bits, I made it a combo ordered the onion rings served with a drink. The meal was delicious, enjoyed every single bite! :)

Food here is good but not good enough to make up for the horrible parking situation! This place isn't somewhere I would go out of my way to eat but it was convenient for us since we were already in the area. Their meats lack flavor and I feel like there wasn't enough beef in the Beef Pepper Rice dish. They were also out of the miso soup so we didn't get to try that.

I've heard about this place for a long time and finally got the chance to give it a try. I came here for a work lunch meeting and it definitely hit the spot. I opted for the pepper lunch ribeye steak and it came out super legit. The portion was perfect, food quality on point and the sizzling made it fun to eat. My co-workers got the classic beef and they totally enjoyed it as well. Staff and service was attentive and quick. The process was simple and plenty of seating. I will be coming back to try the other dishes.

Went here on a Saturday evening during dinner time and parking was horrendous (but I don't blame the restaurant and the parking has nothing to do with the rating) Walked in and there was only 2 other tables occupied out of maybe 10 tables. You have to walk up and they take your order at a kiosk. Service was very unfriendly, they didn't even say hello when we walked in and didn't say anything when we tried to order. It's pretty clear that the management has not trained the employees to be friendly to customers. The service here is worse than a chipotle, but you have to tip them still for just bringing out the food. You get your own water, drinks, etc. Food was quite mediocre, and lacking in flavor. I kept adding more and more garlic sauce to the beef rice and it still did nothing for the flavor. Overall, would not come back. There are so many great restaurants in China town, why would you pick this one?

Food was very quick and great, the lady who bought us the food was nice but the lady in front is not welcoming at all.

Good food with a little novelty. Meat is served raw and sizzled in front of you. Fast service type of joint with friendly personal.

I was happier than a bird with a french fry after having lunch at Pepper Lunch. Then again, I had just gotten done with a five-hour car-ride and was pretty hungry so you know everything tasted 10Xs better. This Japan-oriented eatery has locations in California, Nevada, and Texas. Self-proclaimed as, "The original Japanese DIY teppan," it's a quick and easy way to enjoy Japanese teppan at an affordable price. I ordered the Kimchi Beef Pepper Rice with Cheese. It was tasty and flavorful and I enjoyed that it's served sizzling hot. Yelp Honolulu Queen, Nadine C., ordered a combo with salmon and hamburger that looked quite good. The service could use some work. I know our party was busy taking pictures at first but by the time we were ready to order, I stood at the register for a good two-minutes making eye contact with a girl with glasses wiping down silverware. She was staring at me while I stared at her. I even took out my credit card and still, no movement to move to the register. After more awkward staring did she ask if we were ready. Thanks. I hated that.

First time here. Really cool dining concept. You get to continue to "cook" your food on the Sizzling Platter that comes out. I ordered the Chicken Karaage Sizzling Curry. My girlfriend ordered something from the digital menu at the front of the business: udon with beef and kimchee (it would later come with beef and we had no idea. Some commentary: -The curry sauce came wayyy before my food arrived in its own container and congealed by the time my food arrived. - We wish the digital menu at the front didn't scroll to an advertisement. We were new and trying to browse and it would switch over to a screen that wasn't the menu. Would still come again.

So this place has been bookmarked for quite some time. Just never got around to going. Decided to come here with a few friends on Sunday after seeing a show at Area 15. I understand this place is pretty popular in Asia and I can see why. We got there a half hour before closing and thankfully the staff wasn't aggravated at all, but were pleasant and friendly. I opted for the classic pepper lunch with a beverage and side of onion rings. The hubby got the teriyaki chicken. Once you order you are given a table number and you sit and wait for your meal. The food came out quickly on a sizzling cast iron skillet. If you have salmon or beef you finish off the cooking as you mix your meal together. The chicken of course was already fully cooked. I really enjoyed my meal. I think I'd add some things next time like egg and onion maybe. The onion rings were amazing too, perfectly cooked. The hubby liked his meal as well, but didn't think they gave enough teriyaki sauce and they charge for extra. Overall I really liked it. Price was reasonable, food was good, and the place was clean.

Novel concept of meat and rice hot plate. Curry was good. Hamburger had weak texture. Smart way to slice meat so thin it had no chew. Priced right. Not a real value.

It's an ok place, teppen style quick lunch style. Kinda like a Japanese version of the hot stone bowl. Not very busy so little more relaxing. Got the pepper beef. Comes with pepper rice in center of hot plate. Raw beef around the edges. Use your spoon and fork to stir your rice and cook your beef like you see the bigger teppanyaki places do. Seasoned was ok. There's soy sauce garlic mix and a sweet sauce you can add and other condiments on counter if needed. Overall not too bad good to take a few friends from out of town for something different

Lunch prices are very reasonable with decent portion sizes. The quality of the beef is good and is served on a hot cast iron plate that will cook your beef and crisp your rice to your desire. They offer garlic and sweet sauces at the dine in table to add to your liking. The beef pepper rice is seasoned very nicely, more pepper than I usually would add however is complimented nicely by the savory beef, sweet and garlic sauces that you can add. Very good value and would definitely make a go too spot.

Great spot for a quick meal. Pepper Lunch is located in Shanghai Plaza, which is a tad unfortunate because the parking lot is a nightmare but the food was worth it. I did luck out and managed to get a spot almost right in front. When you walk in, there are large screens that show the menu but be warned that they do change so I had to wait a little for it to refresh. I didn't see any paper menus, but the options are fairly straightforward. Staff was friendly and we were able to place our order right away. I got the sizzling curry with chicken as well as miso soup. The soup was good, just a classic miso soup. I liked the sizzling curry a lot - it comes on a hot stone plate so you can cook your meat to your preferred doneness before adding your curry. For the chicken they make sure it's fully cooked before bringing it out, which I appreciated. I unfortunately didn't snap a pic with the curry poured over but it was delicious nonetheless! Food was served quickly, but they did bring out my curry well before the actual meal so it had been sitting for about 7-8 minutes. Still looking forward to going back and trying one of their many other dishes.

Pepperlunch is one of my go to restaurant in Las Vegas, especially in Shanghai Plaza. I usually order the jumbo beef, but today I went with double meat sizzling curry and as usual, it didn't disappoint. It had a perfect spice with perfect serving of the meats. The service is pretty fast as well. I like everything about the place except the menu selection at times because it changes while you're still looking at it, but there are multiple menu selections so its okay! Overall, its a good restaurant and I would recommend people who doesn't want to spend too much money to go here at times

Went with my family and was surprised by the amount of food and the quality of it. Will definitely return and recommend. Great service and location.

I went as soon as they opened at 11 am thinking that they would not have a line but I was wrong. There were people in line outside waiting for the door to open! There were only one cashier, one server, and I only saw one cook inside. Food ordered: Beef Pepper Rice and New York Strip with shrimp ($4 to add shrimps). You order first then they assign a table then they deliver the food to your table. On the table it has sweet and sour sauce and garlic soy sauce if you need to add more flavor. they were good and you will leave here satisfied and full! Parking: Well it is inside Shanghai Plaza and this area is always busy so you just have to keep going around u til you find a spot

It would be more of a 3.5. The portion is REALLY small, especially if you look at the meat to rice ratio. For that size, it's not that cheap either. The taste though is pretty good. I would come back and try adding different toppings, but at the same time it does kind of seem like the kind of food you could easily make at home. However, they weirdly do not have their amenities sorted out nicely. The napkins are not out, nor are they individual napkins. They're the brown paper towels you have to rip off ??? I didn't really care, because this isn't exactly a fine dining place. I would come again if someone else suggested it, but I'm not sure if I'd come back otherwise.

Lunch with my Twinsie, Joyce W., in Las Vegas, Nevada... What a coincidence to be in The Ninth Hawaiian Island at the same time! It wasn't planned, but we made an effort to get together! Located in the Shanghai Plaza in Chinatown, Pepper Lunch is a chain restaurant from Japan. I've read other reviews - especially Rod U.'s - where Pepper Lunch attempts to make a westernized version of what Japan thinks western food is supposed to be? PARKING: we both found free parking in the busy shared parking lot SERVICE: a bit rough because we were pondering over the menu and the cashier couldn't tell when we were ready. Also, we forgot to use our Yelp check in offer before we paid, so, we couldn't redeem it... ENVIRONMENT: clean and pleasant! We sat at the back, near the convenient restroom. We were able to discuss EVERYTHING because we were far away from the walk-in customers and even the dine-in patrons in the front FOOD: delicious! The sizzling iron skillet was fascinating! The sound and smokey fragrance were amusing! I liked my combo meal of hamburger and salmon! The onion rings and corn were yummy, too! I ate all of my peppery bean sprouts... With water! Thanks, Twinsie, for a fun experience! Good choice!

Sizzling Sunday! We absolutely had no idea what to eat for lunch in this plaza until our friends recommended Pepper Lunch lol! We walked in just before 2pm and the line was out the door, not a long wait though. Sweet Potato Fries | Served in a mini fry basket, the fries were crunchy and soft. Seafood Sizzling Curry | The fresh shrimps and scallops came with a big scoop of steamed rice topped with sweet kernel corn served on a scorching hot plate. On the side was a generous amount of curry sauce in a gravy boat container to pour on the dish. The cumin, pepper/chili and other spices brought out the flavour of curry nicely. Cook the protein while the plate is still hot and listen to that sizzle! The lingering aroma of the curry sauce poured over the steamy meat cooking truly set the mood for a good lunch lol! Menu: In addition to the curry dish, they also have sizzling teriyaki and other items like rice, pasta, salad, veggies and steak. Service: The employee taking the orders was nice and the food came out quick. Although the items were good, the portion sizes were stingy. The Seafood Sizzling Curry only had about 4 tiny shrimps and 6 scallops :( and the Sweet Potato Fries serving was too small for $3. Parking: If parking is limited at the front, then park in the back lot at the corner of West Pioneer Ave. & Arville St. and just walked to Pepper Lunch.

I was very excited to try Pepper Lunch as I've seen many videos but don't have a location at home. I was also nervous coming in to the store as I saw the lower yelp score and reviews. I got the classic sizzling beef pepper rice and I loved it! It lived up to my expectations and the hype I had in my head. It tasted exactly how it looks. The beef was tender, the rice was toasty and crispy, and the corn added a nice texture and sweetness. I added in the garlic soy sauce for extra flavor too. I personally enjoyed the simplicity of this dish and how flavorful it was. If this was near my home or office I could definitely see myself popping in for a quick meal. The workers were also very friendly and helpful. They greeted us when we came & left, which is always appreciated. Having eaten here now, I'm not sure why the poor reviews. For $11, it's a fulfilling meal!

9.30.24 11:40 am. Stopped in for my weekly Jumbo Beef lunch. I ordered a regular drink and went to the fountain to get Diet Coke. The Diet Coke was out and I asked the cashier if she had anymore. She looks underneath and said it's not working now and walked away! I then asked for a refund since she was out of Diet Coke. She rudely obliged and gave me a refund of $3.25 and tossed my empty cup. I sat down and waited for my meal at which point she delivered it and went and replaced the Diet Coke with a new box after she had told me they had none!!! Never bothered to offer me a Diet Coke!!! Who does that? I am done spending $23 plus tip at this over priced establishment who chooses to employ some of the laziest and inconsiderate people I have ever met. Wish I could take my top back as well. Save your money and go to one of the other FAR better food establishments in Shanghai Plaza. The owners of this chain could care less about customer experience or the types of people they employ.

This place used to be our favorite. Quality of food had died down. The wild angus steak that my wife ordered is very chewy and you can't swallow it down. Might aswell chew it like a bubbgle gum till you get home. Portion of food also got smaller for the price it's not worth it in my opinion. Really disappointed this visit with my wife. In addition they charge my for a bottle of water but no bottle water available so they gave me a cup of soda. Only reason I gave two star because flavor still on point, so we just chew and spit out the meat for flavor. Lol