Peppers Beach Club Port Douglas

The hotel was excellently located and our room very well appointed overlooking the pool, which was fabulous. We enjoyed lunch in the restaurant, but wouldn't have considered the hotel for an evening meal as it was quite casual and very much a poolside affair. Breakfast was lovely with a delicious selection of hotel & cold options, with special mention for the homemade granola and Chia pots. The gym was very, very small and dated and we would have liked to have had water in our room, as one would expect from a hotel of this star rating. But overall, we enjoyed our stay and would return.

This place is absolutely an amazing place the staff were all so friendly welcoming in particular Santi ,everyday he went out of his way to make sure me and my family felt welcomed and looked after nothing was ever a problem. The rooms were big and had everything we needed to make our stay exceptional even a private pool. The location is so central to everything . This is truely a 5 star place. Thank you to the wonderful staff.

This is where you want to stay. The staff are all amazing and the lady at front desk was very polite and we were made to feel very welcome. We also had the best pina colada from the bar that we have ever had. The pool is stunning and the water temperature was perfect. Everything is within walking distance. 10/10 we will be back many times. Thankyou

Just back from a stay at Peppers Resort Port Douglas and honestly—loved it. The location close to the top of Macrossan Street is spot-on: close enough to wander down for dinner, far enough away so you don't get the noise.||The Resort Beach Pool is fantastic—exactly what you want in Port Douglas. We spent a lots of time around here although seems busy of a weekend, not so much in the week, oh they do have a happy hour at Koko pool bar & restaurant, brilliant—saves you a massive $2 on certain drinks. Don’t spend it all at once!|The food selection just average as well.|Also, I genuinely don’t understand the complaints about children. We barely noticed any, and the ones we did see were just… being kids? It’s a resort, not a silent retreat.||Our room (One Bedroom suite) was great—spacious, clean, comfy. No issues whatsoever.|My only gripe—tiny one—is that it’s the 21st century. Load some apps on the TV! Give people Netflix/Stan/Prime so they can log in with their own accounts instead of being stuck with basic channels.||All in all, we loved the place. This was our 4th trip to Port Douglas, but our first time staying at Peppers, and probably won’t be the last.

Nice hotel, room was nice, however not very private, our room was positioned so anyone on sunchairs looks directly into room, unless you shut the blinds, but then room is dark. Also hard to have a peaceful lie down in day as kids in pool are loud. We sat on deck up end of pool for sun one day and these kids were jumping in doing bombs etc next to us, until I told them to go somewhere else. Good location. Restaurant is nice. Clean. In short if you have kids it’s probably great! If you are a couple, there are better places.

The 2 bedroom villa was nice and spacious and the private pool was nice to have, but the televisions didn’t have access to Netflix or the internet so no way to stream anything to watch. The chairs at the restaurant were so uncomfortable that after 5 minutes of sitting I had bruises all over my back and backs of my legs. There was also mould on the overpass in the pool right next to the restaurant which I can’t imagine being to hygienic for guests. The location is good but that is the only real positive for a very dated hotel.

Strongly recommend this hotel for families. Room are comfortable and generous, daily housekeeping makes such a difference to one’s stay and the hotel staff have amazing customer service and are incredibly friendly and helpful. Location in walking distance to the beach and main shops is perfect. ||Only drawbacks were that the pool wasn’t heated and quite cold and it would have be great to have fly screens in the rooms. Also, our villa had a plunge pool which wasn’t very clean and looked more like a dirty pond. There was major construction of a water park going on directly opposite our room so our holiday view was of a construction zone with trucks and cranes and dust and noise. I would have liked to have been made aware of this before booking so I could have chosen another room.

We had an absolutely fantastic holiday at this resort. The staff were super friendly every time and everything was just easy, really enjoyed our stay and the facilities and rooms were lovely. Thank you for making our stay a nice one. We are already talking about coming back in 2026.

Pros: - friendly staff with great service - fantastic pool with soft sand like your at the beach and its big - cheapest drinks I've seen on our trip, happy hour from 2-5p - bath tub on balcony was nice with view of pool and spa jets - nice looking bathroom and great drop down shower head - great location next to everything in town, almost all in walking distance (beach and most restaurants) - ac unit works well - patio deck, some people have patio with pool access Cons: - parking sucks for any size car as steep drop could dmg car, i drove an suv and was difficult to park. - bed could be softer but was still good - key is a giant ring and old school key which sucks to take around

Very nice place to stay! Family friendly, and newlyweds welcome, just be aware it is family friendly so there are children here so don't come here expecting a honeymoon getaway from children. But otherwise it is a great place. Walking distance from all the shops and restaurants which is a plus. The staff are all very friendly and helpful with whatever you may need. We didn't have a converter plug for our phones but the front desk had one for us for no extra fee. The pool is very amazing it's a clean beach feel with white pretty sand. And a bar/restaurant right next to it for easy food/drink accessibility. The front staff were also very helpful and honest when it came to booking tours as well. Each room comes with a small amount of WiFi but unfortunately they were flooded by the rain season so there was no in room WiFi. But they made up for it for having free WiFi use in the lobby which is very nice. The room was clean and very nice and comfortable, with 100+ channels of tv to choose from. Every day the cleaning people would restock your your bathroom supplies as well such as (shampoo, conditioner and so on). If your looking for a nice beach resort feel in Port Douglas this is your place! I'd definitely come back!

Decent hotel in the Port Douglas area. Moderately helpful concierge (the gentleman we spoke with either was new to the job or just not familiar with a lot of the excursion options). The hoteliers were friendly/helpful. We were there just before peak season, they had some great deals. Short walk to downtown (two blocks). There's a Coles grocery store half-way down the strip, pick up water/soda/supplies there, as prices are very reasonable (has nothing to do with the hotel!). The beach-style pool looks great! In hotel restaurant was fine (only had breakfast there). They offer 50mb of free wifi, which is nothing... and the 50mb is for your entire stay, regardless of how long you're there, which was odd to me. Also a short walk to the beach, a few blocks behind the hotel. The parking garage is a bit scary, as it's hidden around the corner, underneath the hotel, at such a steep incline, your car will definitely bottom out coming/going.