Rebecca G.
Yelp
There's so few options in this terminal it's ridiculous. I think all of the Delta domestic flights are based here, so we fly from this wing a lot. There's only Three Twins Ice Cream, a convenience store and this restaurant. We've been to this restaurant a couple of times when my fiance is flying for business.
The last time we came, it pissed me off. I asked the waiter which was better between the grilled chicken sandwich or the tuna melt, and he said the tuna is his favorite, so I said okay, we'll have the tuna. I didn't really pay attention; I just heard tuna is his favorite, but when the dish came, it was the wrong dish. We received the ahi tuna steak (also the most expensive sandwich on the menu - coincidence I think not).
I was sharing with my fiance, and he ate his half, while I waited for ranch dip for the fries. He was content not to say anything and I hadn't seen our waiter at all. He didn't come by to ask if everything was okay, so when he finally came by for the check, I mentioned to him that he brought us the wrong sandwich.
Now, if he had just acknowledged a mistake had been made, we've had been OK. But no, he proceeded to argue with me that it was in fact the correct sandwich. I said we ordered the tuna melt, and he said I told you the Ahi tuna was better. However, I had asked which was better of the two: chicken sandwich OR the tuna melt and he apparently said ahi tuna, and I only heard tuna. Whatever, it's ridiculous though. He made no attempt to acknowledge that there was an error and he made me feel like I was in the wrong as he argued with me in front of other customers. It was pretty ridiculous and quite embarrassing.
Most importantly, the ahi tuna sandwich was disgustingly dry with a bit of gross pickled ginger on it. I really disliked this sandwich.
The fries were decent though, but I'm so put off by the waiter and how rude he has. Just acknowledge that there may have been a misunderstanding at the very least, but he was adamant to stick to his guns, raising his voice in front of the whole restaurant. Crazy. I wasn't even heated or anything. This wasn't an argument; I just wanted to let him know an error occurred. And I would have expected him to at least charge us for the lesser priced sandwich (the one we ordered), or asked if there was anything else he could do, or something to make nice, but no. Just, you're wrong...that is the sandwich your ordered!
Oh well...if you need to eat, this is pretty much your only option. It'll be fine, but certainly in Yelp's words "meh...I've experienced better" is SO accurate.