Katie C.
Yelp
Boy, do I have a bone to pick with this place...
Tonight, my sister and I went to see Magnifico. 10 out of 10 stars I give to the band, but the waitstaff who work here were on a MISSION to ruin our night.
Let me start off by saying when we first found out about this show, we had no idea the tickets were already sold out. That didn't stop my sister and I because we wanted to show up anyways and see if by luck anyone was selling any extra tickets. We show up to the venue right at 8 (when doors open) and we were "greeted" by a bouncer/ waitress who asked if we had a ticket. We said no but we're going to see if anyone has any extra for sale. She said, "Ok, good luck!"
Between 8 pm - 8:45 pm there were at least 4 other people who DID NOT have tickets and for some reason she just let them on in!!??
After 45 minutes of standing outside someone finally comes up to offer us 2 tickets to buy (reserved at the very front VIP table BTW) so we purchase them - score!
As we're walking in the venue, the same bouncer/waitress then says to my sister "Oh, I was just going to let you in for free if you stood in the back" OK..? And you were purposely making us wait outside the venue for 45 minutes because..???
We grab some cocktails (the bartenders were great by the way) and the show begins.
My sister and I noticed that there's an empty booth right up in the front row, so naturally we gravitate over there. The same bouncer/waitress comes over and tells us to leave because the booth is reserved. OK - so we politely go up, and head over to the other booth (in the front row)
joining the party who we purchased the tickets from.
Funny enough, that "reserved table" stayed empty the WHOLE night, and the bouncer/waitress in the brown dress with short brown hair decided to sit down at that same booth and take personal recordings on her phone instead of doing her job. Just seemed a little hypocritical to me?
So my sister and I are enjoying the performance in the front row, with the other people we bought the tickets from (where we RIGHTFULLY belonged btw) and one of the other waitresses comes up to me, during the show, and questioned if we had a reservation at the booth. I respectfully told her that we were with the people at the booth (who we purchased the tickets from, and the people at the booth WELCOMED US there and told the waitress we belonged there)
Then, the waitress said my sister and I were NOT allowed to dance at the booth, but the other people at the table were allowed to. What???? Apparently we were blocking the view, I asked the waitress if anyone had come up to complain and she said "Well no, but you need to be mindful"
So we try to scoot out of the way as best we could, but c'mon! The booths are TIGHT and there's not much I can do!
Not even a few minutes later the bouncer/waitress in the brown came up to me and said "You need to move out of the way and go somewhere else, these people actually paid to be here" and I said "I bought tickets too, I just as much deserve to be here?!?" and she said "Well, it's different you had to wait outside for awhile to get tickets." And your POINT IS???
I thought it was done for, but a few minutes later the other waitress wearing the black comes up to me and says "someone FINALLY complained about you girls...so either sit down, sit in the very back, or someone is going to kick you out."
EXCUSE ME?? Kicking us out for.... DANCING?? This is a QUEEN tribute band concert... not f***ing Beethoven for crying out loud!!!
Literally after the whole altercation, the couple who originally reserved the front table LEFT because they thought the waitstaff girls were being RIDICULOUS, and they were nice enough to let my sister and I dance in the corner of the table where it was more "acceptable" for the waitress' likings.
The best part of it all, the lead singer of Magnifico said they wanted everyone to get up out of their seats and dance. Which they all did. Did the waitresses/bouncer have anything to say to us then? Didn't think so...
It was extremely disappointing to be treated "less than" the other people there, when my sister and I PAID to be there, while others got to sneak in without a ticket. Not only were my sister and I upset by the waitresses, the VIP reserved table was upset with them too.
Such a shame to be treated that way... my sister and I definitely will not be coming back.