Petes Pizza and Bakehouse

First of all, I was put on hold for 9 minutes on a phone call while trying to place a pick up order. Hung up, called back, and was placed on another hold for 3 minutes. When I finally got a representative on the line, I felt rushed like she was in a hurry to get me off the phone. 🫤 I ordered two XL thin crust pizzas and one Large thin crust. I got ripped off! There were 2 inches of crust on BOTH XL pizzas making them size Large pizzas. 🫤 The Large size pizza is fine, but take a look at the picture for reference. The large size pizza was filled to the crust as opposed to the XL pizzas, there were 2 inches of crust! I don't recommend this place at all. Rude service and they will try to scam you! If I knew this was going to happen, I would've just ordered all large pizzas and saved money! Or just not go here at all.

Can someone tell me what’s the difference of deep dish pizza? 1) the picture on the left is original deep dish pizza images 2) the picture on the right is what I order as Deep Dish pizza 3) I never know that Thin Crust pizza is Depp Dish Pizza ????? Google Customer, please help me to understand about this difference of Deep Dish pizza PLEASE HELP TO UNDERSTAND!!!!!

We ordered a slice of pizza and chicken wings. The pizza came out five minutes later, and the wings came out 30 minutes after we ordered. The restaurant was not busy during this period. The food was good, but the wait was not acceptable.

I don't know what's going on with this place but the last couple times I've been here on a Friday and Saturday evening, they've somehow run out of slices to sell and have 20 min wait times. I think the servers need to do a better job of coordinating when a pizza is running out and be proactive instead of waiting until a pizza is completely out to put in an order for a new one. I don't know if that's management being extra cheap or just a lack of communication from the front to the back. They also need to clean those ovens, that pizza char at the bottom is gnarly and makes the slices taste funky when they overheat them and dry the slices out.

Ordered a sandwich and some wings for delivery. never came. waited 1 1/2 hours called the store. it was closed. guess calling and saying we are not coming was too much of a hassle. if i oorder at 9 and the store closes at 10 i can't think a sandwich would be that hard to make and deliver. Guess they made too much money to want to make more,

We had slice cheese pizza which was okay. The size was perfect for dinner. We also had chicken calzones which was really good, specially the marinara sauce. Cheese fries was okay. Service was great too. Food is worth the money and it’s cheaper too.

Went around 2pm on a Saturday. Very chill vibe, enjoyed the thin crust pepperoni pizza, wide enough that it made two meals. Two pieces of pizza with a can soda each rounded out about $14. I thought it was fair pricing, the staff were very kind.

Had a great time here. Came with a large group and service was fast and excellent. Pizza is great, both the thin crust and the stuffed, and they have slices as big as your head. What more could you want!?

absolutely love the service and the pizza called "the works" DELICIOUS!!. I'll be in the area for a while. Will be coming often! can't wait to try what else they have to offer! On the inside I love how it's simple and not overly complicate. Simple is better!

This place used to be incredible and has been one of our go to spots. Our last order was horrible. The pizza was way undercooked. The buns on the cheese sliders were stale, the burgers were like little hockey pucks, and the cheese... well, just look at the picture. I have attempted to contact the management, but have not received a response.

Food is hit or miss. Slice of pizza wasn't bad but the at the register reeked of " I don't give a F*ck" He mumbled and grumbled. I asked what the sur charge was for and he asked if i "have ever eaten in a restaurant before. The Caesar salad was a 1/10 Dressing was flat and the lettuce was poorly and inconsistently cut with black spots and was very wet. Sad it used to be better. There is a very pleasant woman that works there but this guy working tonight was not

Ordered a full pie the works well done and it was cooked just right. The ingredients were all fresh and flavorful.

I normally don't post reviews like this. But it was an absolutely horrible experience. I ordered 12 jumbo shrimp with fries and a side of calamari. When I've ordered in the past from the pizza on Western, they always give me cocktail sauce my order arrived with no cocktail sauce, and I called and the manager said she would send it out right away. almost 45 minutes later, the driver arrived with the cocktail sauce. By that time, my shrimp and calamari was cold and unable. I don't know if I will ever order from them again because sending the cocktail sauce didn't fix the situation and I live five minutes from the restaurant. So I spent all that money and didn't get to eat my food. Absolutely horrible.

I ordered delivery from Pete's. Everything came well packaged in sealed foil containers and bags, which I appreciated. However, the food itself was not great. The cheese breadsticks were just Bosco sticks like the ones you'd find at a school cafeteria, and the cheese fries were a giant soggy blob of mess by the time they reached me because they put the sauce on top instead of on the side. It was more like eating mashed potatoes than french fries. Pretty underwhelmed overall.

I live im the neighborhood and don't get me wrong the pizza arrives hot and fresh. I would love it but their sauce is way to sweet for my liking and its a little overcooked. This is a preference thing with my palate. I prefer herb centric sauce with little cheese and thin crust. I would try it if I were you and other things on the menu rock!

pete's is like the most aggressively mid place i've ever been. i wouldn't call it bad, but you really only go there because it's open and cheap. absolutely nobody who works here looks happy, and i can't blame them, it probably sucks. everyone is almost always in a bad mood and will try their best to avoid talking to you. the food itself is okay. not great by any means, but perfectly serviceable if you're just trying to get a quick bite. i've come here many a high late night when my bank account couldn't afford to uber eats something better. would i come here again? i would and definitely will. will i be happy about? not at all.

This place really fell of on quality. It's no longer ever average. This makes me sad since I have been a customer for years.

I wish I could give this delicious pizza place a five-star rating. It's fantastic--full of flavor, with ample amounts, friendly service, and tasteful surroundings. Yet, there are still areas that require improvement. will be coming back.

Ordered jumbo wings for delivery last night. I'm all for good, crispy wings. But sometimes what I want is a big, fatty, saucy wing from a pizza place and these jumbo wings are mostly that. First of all, be aware that if you're ordering for dinner it will be like an hour for delivery. I do not live far and it was still an hour. It was worth it but maybe not if you're super hungry. These wings are jumbo. They are no joke. I only ordered eight and I stopped around five (then ate the other three like an hour later). I got them tossed in BBQ sauce with ranch on the side. I really appreciate the different options they give you. You can have the sauce on the side, extra sauce, less sauce. I like having the option but I want them tossed in my main sauce. The bbq sauce is sweet. A little too sweet. And doesn't have any of those fun, smoky flavors that are in some other bbq sauces. There is like a hint of a spice to it. It is not by any means spicy but there might be something to it (either that or I was just desperately looking for other flavors). I was disappointed to not see buffalo wings on the menu. They do have hot wings. I might try those next time. Some of the bigger wings had some spots where it just got a little over cooked. That detracted from the experience a little. All in all, not bad. Hit a craving spot. Could have been better but I still like big wings.

Luke warm delivery, a little over cooked, but Why was there a $7 delivery surcharge on my medium sized pizza order? I live only 2-miles from the Granville restaurant. The delivery driver stated that none of that goes to them. The pizza itself was $20 but after taxes, tip and a $7 delivery surcharge it added up to be a $35 medium pizza. I will never order delivery from Pete's again.

Their pizza is hit or miss. But when it's good, it's very, very good. The carrot cake they sell for $8.50 a slice is phenomenal. And it's a huge slice. I recently ordered fettuccine Alfredo and that was a big greasy mess. There was no cheese on this pasta. Just globs of oil and butter. I rate this place so low because it is really inconsistent. I'm tired of playing pizza roulette in the hopes I'm catching them on a good day.

Do not ever use this place for catering. They have seriously messed up delivery of my order twice: bringing food at the wrong time, bringing only part of the food. The last straw was when they brought ten pizzas and a sald in three different installments, seriously disrupting the event I was holding. Worst of all, they brought no plates, napkins or cups. When I called to complain, the guy said, "Well sometimes we have plates and sometimes we don't."

They always have slices sitting there already cooked, and when you order, they heat it up for you in their open oven - very old style. The pizza is on the better side, but not the best, but hey, it's already made.

James helped me today and he recommended me the vegetarian pizza. It was so good. Definitely recommend coming. Great customer service and food

Good solid pizza slices for a good price and the spaghetti Monday special cant be missed at half off with big portions.

Located along the Redline on Granville is Pete's Pizza, a bit east of Sheridan, around the Loyola University Chicago campus. Went here with a recommendation from friends saying there pizza and wings are superb. So upon arriving, ordered a medium pepperoni and cheese pizza and jumbo Buffalo wings. Pizza was a good size for medium, easily good for 2 to 3 people. Cooked thin crust, square cuts good for sharing. Sauce was good, with a fair amount of cheese and pepperoni . Wings were definitely made to order and fresh. Really hot when brought to the table. It comes with choice of ranch or blue cheese dressing. I did ask for ranch, but got blue cheese instead. Not a huge mistake, but wish they got it right. Besides that, place is really clean and a nice sit down with friends to get a quick bite. They also serve ice cream and pastas. They had an extensive menu. Parking is quite tough in the area, so commuting or parking far away from the restaurant may be the best option for people coming to visit.

I've always wanted to try Pete's on Western and didn't realize it's the same owners. Delicious spinach pan pizza! We bought it by the slice and the slices were very large, fresh, yummy!

I placed an order for delivery and the girl whobtook my order was very polite and accommodating the delivery came within the hour and the food was hot and did not taste like take out . It was very fresh and hot. I ordered the calamari and it was crispy not greasy so apparently the cook knew how to use a flyer properly. Ribs were good and the Philly cheese steak was cheesey and very tasty. I was also happy with the delivery driver. Thank you everyone one at Petes Grandville.

BE AWARE OF CREDIT CARD FRAUD! We regularly ordered from Pete's until 4/20 when they stole our credit card information and we had to fight fraudulent charges. I let management (Michael) know and although he had staff's name of who took our order (Nijar - sp), he didn't plan to take any corrective action.

I was in the mood for some thin crust pizza and I've been eyeing Pete's for a while now. It is quite popular among Loyola students as it is sandwiched between the Granville L stop and the Lake Shore Loyola campus. They always have customers inside, and it is popular among locals as well. The price per slice is fair considering their slices are huge. I ordered a pre-made cheese pizza slice. None of the other toppings particularly caught my eye. First off, I think they use good quality ingredients, but the proportion was off. A little too much cheese on the pizza, which overpowers the sauce and the crust. The crust is crunchy and pretty thin, but not as thin and crispy as true NYC thin crust pizza. I do appreciate they top the pizza with cheese all the way out onto the crust, that there practically isn't a border crust. Very fast service, and they are open until midnight or 1am on Fridays and Saturdays, meaning it's a good place for some late night pizza. There are plenty of small tables inside and a few larger ones.

This place has always been my go to for Pizza, pasta and their great specials. Today I ordered a pizza and messed up the address. Their very good delivery driver called me because he knew it was the wrong address. I confirmed and he was very nice to bring my pizza next door. Thanks Pete's you saved me from starving today! I will always continue to be a loyal customer. I highly recommend the Pizza, fried chicken, pasta and the gelato is great in the summer!

The staff is beyond rude. The food is not worth putting up with the staff. Cheese Pizza

This is still one of my favorite pizzas in the city. There is only one other place in Chicago (as far as I know) that has larger pizza slices than Pete's, and that is Papa Ray's (Sheridan and Lawrence). Pete's is one of few restaurants where you can get authentic Chicago deep-dish pizza by the slice. Everywhere else, like Giordano's or Lou Malnati's, it has be ordered as a whole pie and is twice the price even if it's an "individual" size. Just about everything on the menu is generously portioned, however some of the desserts I think are too expensive ($8 for chocolate cafe and carrot cake, and around $5 for a small tiramisu). The gelato and smoothies are more reasonably priced. I think one of the reasons they are able to charge such high prices on their desserts is because so much of their business comes from Loyola students. The students are given a "Rambler" meal card (which Pete's accepts) and they only have a certain amount of time to use the funds or lose them, which makes the desserts a popular option for students to burn their monthly meal money. Another draw for Loyola students (and staff) is that they get free fountain drinks. The sandwiches (by lofty Chicago standards) I would say are okay, nothing special. One menu item I particularly dislike is their hamburgers. It has a strange onion aftertaste, and I hate onion. I suspect they use onion powder in the burger patties. Their pasta dishes are pretty good, as is the chili. But as others have mentioned, the real draw here is the pizza. I love the interior. It is quite spacious inside (the high ceilings and large windows are good for claustrophobia) and never too crowded. In all the many times I've dined in here, I've never been unable to get a seat, and I'm often able to get a booth all to myself. This is not to say that they don't get busy but it can be very random and unpredictable which days and times. You may find on some Friday and Saturday nights they're slow, but then on a Wednesday or a Thursday they might get deluged with customers for no apparent reason. If you are dining in, it's mostly self-service. You place your order at the front counter and a staff member will bring it to your table, after which you're on your own. I prefer it this way, with no perky server asking you how your food is while you're mid-bite. The cafe is never too crowded so they won't chase you out if you're a squatter using the free WiFi. They're also open very late (before the pandemic it was 1am on Fridays and Saturdays, and midnight every other day). I believe there are only three days of the year that they close: Thanksgiving, Christmas and New Year's Day. Here are my minor complaints about Pete's... 1) There is one 40" flatscreen TV in the dining area which is always on, but there's no volume on it. There's also music constantly playing inside the cafe, and despite my repeated requests, no staff member has ever been able to figure out how to turn off the music and turn up the volume on the TV. So if you ever want to stop in and watch a game, it's video only. (Dec. 2021, EDIT: they appear to have fixed this issue, the TV is audible inside the dining area). 2) They do not have a liquor license nor do they allow BYOB. Their official reason is that they are too close to a large college campus. However there are other BYOB restaurants near Loyola (and DePaul) so this doesn't make sense. 3) Each Thursday, they unveil a new "Pasta of the Week", however I'm finding that too often they only use veggies. I like my pastas with some type of meat (either beef, chicken or sometimes seafood such as shrimp) so I feel like they skimp on this. They also unveil a different SOW (Slice of the Week) on Thursdays, but it, along with the weekly pasta special, sometimes does not run the entire week. They might only sell it until Monday or Tuesday before abruptly pulling it. It's always annoying whenever they do this. 4) Before the pandemic, they used to sell Margarita pizza by the slice which was really good. They have since pulled it and replaced it with a feta cheese and vegetable pizza which I have never quite taken a liking to. 5) I wish they would get rid of their sausage pizza slices - it is way too heavy and seems to sell poorly. 6) In the past, they have offered a taco or chicken alfredo pizza as their slice of the week and both are really good, but despite the popularity, they offer these much too infrequently. 7) Sometimes they keep their pizzas-by-the-slice out too long to the point the pizzas become unappetizing. I think they need to find ways to rotate them more often. Parking in the area is scarce to nonexistent, but it's very convenient to public transportation. Only 50 yards east of the Granville stop on the Red Line, and Granville has bus stops at Broadway (west) and Sheridan (east).

Yum yum yum !! Quarantine take out for the first time . I wanted to go for a walk and help a local business in need . Best decision ever !!! 2 pies ( taco / deep dish -sausage & pepperoni ) mozzarella sticks, pizza bread . I'll be back !!! and I'll make sure to share you !!! #supportlocalbusinessesinneed

I'm only sorry I waited to try it... It's my family's second time this week having their thin crust pizza and it is fantastic. I ordered well done and the crust came really nice and crispy. Definitely will be our new go to pizza place moving forward. Taste is great, I ordered online & that was really easy, and their delivery service is fast & friendly.

Order pizza for takeout, didn't disappoint we tried their 18 inch pizza which is the largest they carry. We order the works which comes with pepperoni, sausage, green peppers, onions, and mushrooms. Total under $30 which is not as bad, the service was nice and it was quite busy. The pizza sauce had a good taste, and the ingredients where cooked perfect. Will definitely be back to try more on the menu.

I love Pete's. It's super clean, the people are friendly, and there's so much on the menu to choose from. Their huge slices of pizza make a meal.

I do not know what is wrong or going on with the menu at this place but I cannot endure their food. I live very close by and would love to give them my business but the food just tastes off. I used to live near the Western location and had good experiences there. I will drive blocks to eat from any other pizza place. I can't say if it is the dough, sauce or what but I hate that not only is their food inedible but they also take so many parking spots from local residents. Loud mufflers also disturb us local residents. Like really LOUD mufflers at all times of the day.

Not bad. But nothing to get excited about either. Maybe I should try the pizza before making my assessment, but was pretty unimpressed with the spaghetti, boneless wings and onion rings we got. "Cafeteria food" might be too harsh. But everything was simple and borderline bland. Sorry. Not sorry.

Not sure what I find more offensive: the angry cooks, the unabashedly rude delivery drivers, or the terrible pizza. Don't eat here.

We've been ordering from Pete for the past two to three years. Really enjoy the thin crust and the customer service was always great. Not sure what is going on, but our order has been screwed up the past two times. And when we called in to let them know after the second time, not only were we kept on hold forever, but the manager who got on the phone was defensive and unprofessional even after we mentioned that we were just calling to let them know.

Why is your pizza dough so horrible? Please call Gigio's and get their dough recipe. Your sauce could also use way more flavor. I am so sorry I gave you a 7th chance. Almost inedible. Please try harder.

I stopped in here for some gelato the other day and was disappointed to find that it tasted like it had been sitting there for too long. It was goopy and old tasting. Definitely won't go back.

Best pizza in town and people who work there are so warm hearted.. they are like a family once you go there few times. I think the veggie pizza is the best in Chicago.

This place will end up being both my saving grace and my downfall. They have tasty slices available until long after I'm typically in bed. Saving grace since it is between the L and my apartment, downfall due to pizza having an impact on my waist line. Slices taste good for a reasonable price. Staff has always been friendly. I've only ever bought slices to go. I think I've already visited this week.

This is how my pizza came. Then they sent another one and it came the same way again. Where is the sauce. The cook should be fired and the drivers need to slow down so the pizzas aren't sliding around. Both pizzas were soggy and couldn't eat them. What a waste. There was more sauce on the box then the pizza. Then They said they would give me a credit like I'm going for a third pizza. Stick that credit up your a##. I'm a 25 year customer. Me and my family are done. So Who wants that credit?

I love coming here! Excellent customer service and even more excellent pizza!! I always get a slice of pepperoni and slice of plain cheese!

My family and I moved to Edgewater once upon a time. Grandville & Lakewood. That's when we found Pete's Pizza on Grandville. My grand daughter loved your pizza since she learned what pizza was. As she grew to 5-6 she decided she was going to marry Pete of Pete's Pizza. She even had written notes (scrambled notes, and draw picks. We never really never knew it the owners got her nots. But then we moved to Rosemont and Claremont. We so happy she could still order from Pete's Pizza on Granville. Then sadly at 10 moved to Schaumburg IL. But grandma still lived in chicago in Rogers Park. And on those special days my Autistic grand child who loved Pete Pizza so much. Still gets her pizza from good ole! Pete's Pizza. Thank you all for still being the best pizza for my grand daughter, we both love you and your staff who takes our orders in Rogers Park.

Got the Tucson chicken. My chicken was dry and too chewy I'd say close to gym chewing. Thierry pizza on the other hand was good. But was disappointed with my sandwich

This evening, we felt like ordering pizza from someplace other than our stand-by restaurants. After careful consideration, we decided to give Pete's a shot. The order had still not arrived 30-minutes beyond the 60-minute estimated delivery time. So, I called Pete's & was told that they were having problems receiving GrubHub orders & mine was one of them, but they could put the order in now. An hour & forty minutes from the time I placed the order? No thanks! An apology & offer for a free appetizer would have made a difference here, but alas, good customer service is hard to come by.

We ordered a pizza from here, a VERY basic thin crust cheese & 2x mushrooms & they sent a Pepperoni pizza instead, not only is the person who ordered does NOT eat pork, but are now also vegetarian. When called back the girl was VERY UNPROFESSIONAL & said 'You dont have to yell', shes very lucky she was not talking to me or she would know what yelling is. She said her name was ALEX, so Im guessing it was Alexandra or maybe it was a boy named Alex & I thought it was a girl. Regardless they definitely need better customer service to have the person who takes the orders & answers the phone to have such a bad attitude over their mistake. Pathetic & it was our 1st & now LAST time ordering from them. I hope the owner sees this post, Ill be trying to get in contact with the manager... OH BTW THEYRE STILL CHARGING THE DELIVERY & FRIES, what a joke, theyre very lucky it wasnt paid by me, because they can come get these stale A$$ fries & frozen nasty pizza or Id contest the ENTIRE CHARGES on them. Only good thing about this ordeal was they actually did deliver fast, too bad the order was WRONG & overall looks disgusting. Garbage company...

Ordered a bbq chicken pizza and the inside under the cheese was pink. Most disgusting experience at a pizza place I have ever had!

I went there the other day and ordered a bbq chicken pizza and it was disgusting. The inside of pizza was all pink, it looked like someone had spilled pepto bismol on it. The pizza did not taste, smell, or look good. I would not recommend.

Very poor consistency when adding cheese to a pizza. Some days you have an adequate/normal amount and there are too many days when there is so much cheese you can't even pull the pieces apart. I ordered for pickup yesterday, (Feb 4) and when I picked it up, I checked the pizza. I informed the cashier that I didn't order extra cheese, as there was so much cheese on the pizza, in the middle that you couldn't see where the slices were made. I refused the pizza and the staff started yelling at me, telling me not to order again. When leaving 2 of the male employees were cursing at me and showing me the middle finger. Definitely the most unprofessional staff I'd ever encountered.

Their pizzas are wonderful! I highly recommend them. I love the gelato but they serve such small portions at a pretty steep price. The service is also good.

We love Pete's. I'm usually a pep and black olive but I get the thin crust four cheese from Pete's. Good texture and flavor in crust, good sauce, speedy deliVery. Nice delivery guys.

I really love this place because it feels so "small town" and cozy. Inexpensive, delicious, huge slices that are always sure to hit the spot. I've been coming here for a few years as I feel in love with their customer service. We order huge quantities from Pete's and I just had to start coming here myself. Also, their ice cream and gelato's are underrated. By far the best salted caramel ice cream I've ever had. Summer nights walking to Pete's is a Edgewater staple. Going back - probably today!

There are 2 different Pete's Pizza and, if you can, go to the one on Western. This Pete's never seems to cook their pizza enough. Every time I get it from here, the crust is chewy and the cheese is hardly melted. I don't know how the 2 Pete's are connected but they shouldn't be. This location is terrible.