Teri S.
Yelp
We had a very unpleasant experience when we went there for our New Year's Eve dinner. Since we dined and had a good experience at its sister restaurant a couple times in the past, we decided to make a reservation for our special evening in Paris, which was done a way in advance. However, when we got there, a lady who seemed to be in charge of reservations and serving said " your reservation was canceled because you did not confirm it". We were in shock and desperation as there was no way to walk into any other restaurant and have a decent meal at the last minute on the New Year's Eve. Most of highly regarded restaurants were closed during Christmas and New Year's in Paris. To make the long story short, we NEVER received emails(she claimed she sent many emails) requesting for a confirmation or any notice of special set menu($160 per person). On the contrarily, we found an email from this restaurant, confirming our reservation which was received on the same day of reservation. Anyway, she said that we could still have a dinner but need to finish within 2 hours(7 course meal). We were quite upset, but we had no other option. Morover, this was only the beginning of their obnoxious treatment. Without any explanation, they skipped the first course without any apology or explanation. When we asked the same lady why, her explanation was "the chef prepared ingredients only for the guests with reservations so they had no oysters for us". We were flabbergasted by their insane attitude with no apology. After we had 3 courses, they abruptly brought the first course, stating that there were some last minute cancellations and therefore they had "left over". I feel like this was a discrimination towards non-French speaking customers. Overall, the food was okay but we will never go back to either of their restaurants. They are NOT CREDIBLE!!