D. K. C.
Yelp
Ok! Lets talk the airport. I swear to you, PHL is like two different experiences... Let me explain.
The Arrival:
Arriving to PHL from Atlanta was cool. The gate was clean and all of the staff had smiles on their faces. As I made my way to baggage claim, I was able to stay the course as PHL provides ample signage so you can't get lost. Making my way around the bend, I stopped into the restroom and it was well maintained and the hospitality cleaners were close by with fully stocked carts.
Once at baggage claim, my luggage was already on the belt so I was able to literally grab and go! As I obtained my bag, I looked around to see how to get to the shared ride pickup area and boom! Yet again PHL had ample signage that told me where to go. Special shout out to whomever it was that understood the assignment that there is no such thing as too many signs. My anxiety did not increase at all because this was a job well done.
As I walked to the ride share area, I booked my ride and it was such a smooth process. The options within the Uber app were in direct alignment with the way PHL has the pick-up area strictured. The Color, Letter, and Number function was super easy to understand and made my pick-up an easy process without incident.
Now, as it relates to the ambiance, walking the hallways from the gate to the ride share was bland. There was nothing bad, but it was boringgggggg. No vibrant colors, nothing that catches the eye, nothing to engage with. Just walls and floor. LoL! I guess Atlanta just has me spoiled.
The Departure:
Departing from PHL was a smooth process as well. Again, this signage made my route to check-in very easy. I checked in, dropped my bag, and was on my way to TSA. Once at TSA, the TSA Agents were very pleasant. No one had an attitude and they thanked you for your patience. Bonus points for the free above standard service.
As I finished getting through security I was able to really see PHL shine. The hallways were vibrant and full of shops and OHL related sports memorabilia and historic images. As I had some time to get to my gate, I decided to walk slow since there was something to look at and really take it all in. I love the decor and setup of Terminal E. Terminal E is bright and inviting. The shop and food options allow for anyone to engage as there is a nice variety of options. Not only are the shops and restaurant options good, there are these super comfy leather chairs that line the hallway that allow you to just have a seat and get a moment to yourself. I decided to take a seat, pull my laptop out and get some work done before heading to my gate.
The cleanliness of the airport remained as every single area was spotless. Whoever PHL has for a cleaning crew needs a Platinum Star as they are AMAZINGGGGGG! I didn't even see a piece of dust.
As you can see from my details, my departure was a vibrant experience in comparison to my arrival. LoL! All in All, thank you PHL for providing a safe space for my travel convenience.