Philly Pretzel Factory

Soft pretzels do not impress me, but my spouse is a big fan. ATMOSPHERE: The simple shop has no tables or chairs, just a stand up counter used mostly as a condiment bar. MENU: They sell a variety of pretzels in different shapes, sizes and flavors, including pretzel dogs, melts and even a cheesesteak version. Dips include several types mustards, "liquid" cheese, cinnamon, cream cheese, chocolate, buttercream and marinara. Party trays are also available. FOOD: Salted Pretzel What a deal! I was wanting the liquid cheese dip but my spouse chose the spicy brown mustard which ended up being very tasty and not too spicy. The pretzel was soft and chewy as expected. SERVICE: The gal at the counter was friendly and provided quick service. TIP: Yelp states their hours as 24/7 but their website states otherwise. OVERALL: Cheap and tasty, exactly how life should be!

This is the place to be. What can I say about the Philly Soft Pretzel Factory? It has the most awesome pretzels. We stop by maybe three times a week and pick up a small order. My favorite is the five small pretzels for $3.75. Just perfect for snacking. I feel sorry for those folks who don't have access to such a delicious snack 🥨.

We stopped in here for a quick snack. The pretzels were hot and fresh. Both the pretzels and the sauces were delicious!!! And you can’t beat the price!!!

Told them I had an order for pickup. The guy said it would be a few minutes. Half an hour later he picks up a bag that's been sitting on the counter since I got there and says he already had mine ready

Philly Pretzel Factory is my go-to spot for delicious and affordable pretzels. always ask for the fresh ones because, trust me, they're even better! The variety of dips and options available make every visit exciting. From classic salted pretzels to unique flavors, there's something for everyone. They've mastered the art of delivering fantastic taste at a great value. The only thing that is lacking is the service. Not the best, but not the worst.

Not sure if they need to check the math, but 25 pretzels and a jar of mustard for $20? Yes, please! Locally owned for more than 2 decades and going strong…

I love the idea of philly cheesesteak inside a soft pretzel. The steak was very tender, melt-in-your-mouth goodness, and very tasty. The pretzel was warm, soft and freshly made. However, I find the serving a little bit too small. I expected to have a bigger serving. I will definitely be back when I visit Philly again!

pretzels were good and the guy working there was very nice to me.

Best pretzel I ever had. It was chewy, salty enough, and the honey mustard sauce it came with was the cherry on top. After I ordered the two pretzels and one drink deal for $5 to start with, I knew I had to have more. I ended up ordering five more pretzels since it's 5 for $5. The more you order the cheaper it gets. So I will be back tomorrow or the day after to buy a bunch more to bring back to NYC. And I had to get a honey mustard bottle for $4 to go. I'm going to be inhaling it, spreading it over anything I eat!!

We stopped in here for a quick snack. The pretzels were hot and fresh. Both the pretzels and the sauces were delicious!!! And you can't beat the price!!!

Behold the humble pretzel. This simple mixture of flour, water and salt frankly gives me more pleasure than most Michelin stars. Hot, soft and slightly crusty these comfort snacks slathered in mustard make any day or mood that much better. I've had the imposters at Wawa and they're just too dense and cold to lay claim to any semblance of pretzel legitimacy. Five perfect stars for the Philly Pretzel Factory.

Service was very fast and cashier friendly. We ordered the special which was 2 pretzels, 1 sauce, and 1 drink. Now I was told that we had to have a Philly pretzel as it was a staple. I honestly didn't think this was anything noteworthy. It even seemed a little stale but that could've just been the coming technique. I've definitely had better Pretzels.

The 20 pretzels that I got I'm uwchlan was greasy. I had a few and had to toss the rest put due to the pretzels were greasy and greased up my car and my clothes. Gross. . I wasted 15 dollars. If I knew it was going to be it this way I could have went to ant greasy fast good resturant and got food.

No need to elaborate about Philly Pretzel Factory. Lets get to point. This place has the best soft pretzels I've ever tried. They are amazingly fresh, soft, and delicious. And it gets better, the place runs daily specials at very affordable pricing. For example, two Pretzel dogs, and four soft plain pretzels less than six dollars. Wow. If you visit Philadelphia you definitely have to try the Philly Pretzel factory. You will not regret it.

I love Philly pretzels, they soft always fresh , and good service I recommend them for your business , donations, parties and more. from ALHFC Arlene Shavers

Always cold and hard. For as expensive as they are they should be really great and they're horrible. Just avoid this place at all costs. The rude counter girl actually had a tip jar out. Counter service never gets tips.

Fun Facts: The Catholic Church played a leading role in the early history of the pretzel. In the 7th century, the church dictated stricter rules governing fasting and abstinence during Lent than it does today. Pretzels, made of a simple mixture of water, flour, and salt, were an ideal food to consume during Lent. The first pretzels were baked as a soft, squishy bread, like the soft pretzels of today. Some say they were originally called "bracellae," the Latin term for "little arms," from which Germans later derived the word "bretzel." According to our historian tour guide, the earliest pretzels were dubbed "pretiolas," meaning "little rewards," and handed out by the monks when their young pupils recited their prayers correctly. Whatever they may have been called, the popularity of these twisty treats spread across Europe during the Middle Ages. Seen as a symbol of good luck, prosperity, and spiritual fulfilment, pretzels were also commonly distributed to the poor as a way of providing them with both spiritual and literal sustenance. Philly Pretzel Factory truly stands out when it comes to delivering a delightful pretzel experience. The softness of their pretzels is unmatched, creating a sensation of pure indulgence with every bite. From the moment you hold one in your hand, you can feel the exceptional quality and craftsmanship. The pretzels are not only soft, but they also boast a wonderful balance of flavors that leave you craving more. Whether you're a fan of classic salted pretzels or adventurous flavours, Philly Pretzel Factory has something for everyone. Treat yourself to their delectable pretzels and prepare to be amazed by the deliciousness they bring to the table!

I stopped in while on the Philly Food Tour. I tried the pretzel with a spicy mustard... it was delicious! I didn't realize how much I like a soft pretzel. It was love at first bite. If you like or think you like pretzels, you might want to stop in here. On any given day, I probably would not have stepped foot in here. I thought all pretzels are created equal... clearly they are not! Treat yourself, don't cheat yourself! They offer specials too and other mustard finishes as well. You may need something to wash the pretzel down, but after my pretzel I just had a sip of water and I was fine! Check them out if you are in the area. Have fun and enjoy life :)

I ordered gift cards from the company in November of 2023 and have yet to receive them. I contacted the websites online contact email three times and have left phone messages twice at their corporate number and have not heard back a response. I have always loved their pretzels but have been so very disappointed in their service and follow through. I am out $50 (was going to order $100 as gifts) and am so disappointed in their lack of response or follow up. Needless to say I will not be back there anytime soon.

Soft pretzels do not impress me, but my spouse is a big fan. ATMOSPHERE: The simple shop has no tables or chairs, just a stand up counter used mostly as a condiment bar. MENU: They sell a variety of pretzels in different shapes, sizes and flavors, including pretzel dogs, melts and even a cheesesteak version. Dips include several types mustards, "liquid" cheese, cinnamon, cream cheese, chocolate, buttercream and marinara. Party trays are also available. FOOD: Salted Pretzel - $1.50 for two What a deal! I was wanting the liquid cheese dip but my spouse chose the spicy brown mustard which ended up being very tasty and not too spicy. The pretzel was soft and chewy as expected. SERVICE: The gal at the counter was friendly and provided quick service. TIP: Yelp states their hours as 24/7 but their website states otherwise. OVERALL: Cheap and tasty, exactly how life should be!

Just got a cinemon twist from the oregon ave store. It was stale. Big disappointment. $5 for it and a soft pretzel. Less than 1 star..

Fresh pretzels. Great Taste! They have sauces to pair with it! Quick Service! Great Ambiance!

No good foodie would make a visit to Pennsylvania without having a pretzel. It would be like going to NYC and not having a bagel, or visiting a Jewish Deli. Now, that's criminal! So, I had my pretzel here. This is a small, "fast-food" pretzel shop, with pretty good pretzels! I got mine while it was still warm, and it was one of the best I've had, but I guess that's an unfair comparison, since the ones I've had in California are from ballparks, food carts or amusement parks where they've all been previously frozen. These were fresh, soft and chewy with that unique pretzel flavor. You can get them salted or unsalted. Whichever you choose, just make sure to eat them while they're still warm! There's also an ongoing offer where you can buy something like 25 pretzels, and then get an additional 25 for free. Whoa! Pretzel party time! Philly Pretzel Factory is a huge chain, with numerous locations throughout Pennsylvania and New Jersey. I wish they had one in the Bay Area. It easily puts Auntie Anne's and Wetzel's to shame.

Maybe this is just a Philly thing, but I was surprised by the shape of the pretzel. It's slightly different from the iconic German pretzel shape, which is what I'm used to seeing. If you want to try something different, they also offer pretzel twists and mini pretzels. Everything is baked fresh, and you can definitely tell! If you're around in April, they usually have a promo on National Pretzel Day. So stop by any of their locations for a free pretzel!

I stopped by the store to get two pretzel dogs and to my surprise I was able to get three free pretzels! The pretzel dogs were pretty good as I expected. This was my first time visiting and eating anything from pretzel factory. During Covid they only allow one customer in the store at a time but luckily there wasn't A line so I just walked right in and the service was friendly and quick.

Get the spicy cheese dipping sauce because without it, it's just a basic pretzel. Nothing to write home about.

It was dirty and not very good after all the hype was disappointed...they want more words but the aren't even worth that.

Sploosh, but with mustard. Great pretzels, kid friendly before 10pm! The pretzels I've had have been all super fresh. No complaints here. Would pretzel again. Never been to Philadelphia but I've seen a lot of always sunny.

I'm from West Philadelphia, born and raised, eating soft pretzels and Italian water ice is how I spent most of my summer day......... A little ad-lib for ya. In Philly, we love our soft pretzels, squirt some mustard on them (not yellow please) and you have a snack that stays with you. I can't tell you how many pretzels ive eaten over the years, that would be like counting the stars in the sky. I like the pretzels they make at Philly Pretzel Factory, fresh and soft with the right amount of salt. I use to prefer a tougher chew on the pretzel, but as I get older the soft ones are easier for me to process. I like their regular sized ones and the mini pretzels most. The pretzels with the hot dog inside is a great idea, but there's some slimy substance inside the pretzel that skives me out. They have good service and it's pretty cool watching them make the pretzels before your very eyes.

location at Suburban Station is horrible So glad I will not be going back They are so rude and inconsiderate. Shame on you.

Always stop in for a bag of fresh hot pretzels! Great service and the prices are cheap. Good value. Always get the hot mustard! A must when u r in center city.

After living in Philly for over 8 years and encountering these pretzels on (way too) many occasions where the hosts were too cheap to provide proper snacks, I still can't wrap my head around the hype surrounding them. Basically, if you don't eat them within 30 minutes of their exiting the oven, they will basically taste like clay. And if you wait a little longer, be careful not to get hit in the head with one of these. They are so dense that one pretzel might contain the same amount of calories and nutrition as a full loaf of white bread. What these pretzels do have going for themselves is that they are filling and pretty cheap. If you are starving and must have one of them, I've found that dijon mustard helps offset the pretzel's lack of flavor. However, it would be nice if they could try to distribute the salt pebbles a bit more evenly on these pretzels so that some bites are not way saltier than others.

Most Philly Pretzel Factory locations have a good level of consistency. However, this location continues to make great soft pretzels that are easily above the average! First, this location is a bit small, but is very good. I came in and was warmly welcomed by the staff. I quickly decided to order just three soft pretzels. They had a deal going on where you could get a fourth Pretzel for only 50 cents, but I respectfully declined. When I actually had my pretzels, I was in for a treat! The outside was perfect as it was nice and crunchy, but not too hard. The inside was nice as well with it being nice and soft! The salt to Pretzel ratio was perfect as well. The staff here was really nice and personable! Altogether, this is a great place to stop off and get a pretzel!

Had a Jones for a real Philadelphia soft pretzel and this place did it right!! Took a nice ride to Philadelphia just for the pretzels. Bought 30 of them hot right out of the oven. My car still smells like them. Best air freshener I ever bought. Only 1 thing. Bought 30 pretzels, did you have to charge me $ 0. 25 for a small cup of mustard? Was definitely worth the drive, traffic and all.

It's not 24 hours anymore .. went for a 230am walk about to get something to eat and the place was closed up. Wasn't the best place to be walking around at night . The rats can carry you away lol.

Nice place for a quick eat. Clean area. Can buy 1 pretzel for $1. Located in the heart of the financial district. Many quirky items on their menu. Their pretzels are warm and freshly made.

I want to love this place, open 24 during the week, I thought I knew it wasn't (it isn't on weekends). The pretzels are good if you can get it warm within reason of it being made, I went in about 2pm on Monday got three pretzels and mustard and cheese, it cost me $2.74, I walked in at 1am the same day 11 hours later, now all they have are pretzel twists, ok whatever I'll take 4 and a bottled soda, for the extra pretzel and a soda it was an additional $6.00, what gives? The afternoon were Philly pretzel shaped, the late night was two rods twisted together. Not a fan of the plastic cheese, and I could taste no difference between spicy or hot mustard, pretty sure I was just given two spicy mustards as there was also no color difference. This place works in a pinch but I've had better soft pretzels at stadiums and ballparks all over North America at the late night pricing. I'll give any place three chances, so I'll go back one more time, confidence is not high

If there's a better soft pretzel in the world, please tell me where to find it. As much as I love New York city street food, Philly gets the edge with the pretzel. These were light, not as dense as most soft pretzels I've had. Crispy on the outside, warm and fluffy on the inside. They put on a little bit of kosher salt, but not nowhere near the amount you'll find at most arenas, stadiums, and street carts. And with a little bit of spicy mustard, that just takes them over the top. Next time I'm in Philly, I want to go back and get one of their breakfast sandwiches on a pretzel bagel.

Need to satisfy hunger pangs on a tight budget? I offer you the Philly Soft Pretzel Factory's pretzel dog; pleasantly priced at $1.75. Top with mustard and go!

I've only been to this place once and it was way back in 2006. I remembered the pretzels here were HUGE and super soft and deliciousssssssssss my favorite part was the middle =) and i loved how it didn't taste super greasy. I wish they had pretzels like this in California! maybe we do but i'm not aware of it. Yay I'm a fan!

Affordable, filling pretzels that aren't loaded with grease (looking at you Auntie Anne's). They are a Philadelphia staple for a reason. Did I mention how cheap and good they are? Though their cheesesteak pretzel is totally gross and nothing like cheesesteak, but I think only tourists buy those.

Grossest pretzel and cheese dip I've ever had! Best part was the bottled soda.. They have nothing on Auntie Ann's pretzels. I have no idea how they are still open..

baker's dozen for $5. What a freaking deal! The pretzels are yummy. Not too buttery, which i assumed since they looked glossy. The mustards are yummy too. Great place for a cheap snack. A tip is that if your pretzel is hard and cold, then microwave it for a few seconds to soften/warm it up and then dip it into their mustards. Only gripe was that the pretzels i bought weren't hot/soft. They were cold/hard, but still edible.

I would like to take this time to provide an outsider's view of the soft pretzel craze in Philly. Most people associate Philly with cheese steaks, but what most people don't know is that Philly is also known for its soft pretzels. I come from the land of California where Auntie Anne's and Wetzel's Pretzels come to mind whenever anyone mentions the word 'pretzel,' where we like our pretzels flavored with almond or cinnamon. After staying in Philly for quite a chunk of my life, I've come to realize that I have yet to develop a taste for plain soft pretzels. But this doesn't mean that I won't try to. However, I have no reason to give this place any less than 5 stars. I've only tried their hot dog pretzels, and this is probably the only place from which I'd be willing eat a hot dog pretzel. Fresh and delicious for $1.50 (I think...?). You can see the oil dripping from your hot dog as you take a bite, but that won't matter when you taste how good the thing is. I like mine with lots and lots of brown mustard. Perhaps next time, I will actually buy a regular pretzel and see how it is. With extra brown mustard, of course.

This is my first summer in Philadelphia and the city must be growing on me as I woke up yesterday craving a cinnamon pretzel like a true native. In a matter of minutes, I was out of my Chinatown apartment and off on a trek to Rittenhouse Square, hoping that my fellow yelpers wouldn't let me down. The trip turned into an incredible adventure as I discovered the African American Museum of Philadelphia on a journey down 8th Street, Chris's Jazz Lounge and the pot of gold at the end of the rainbow, Philly Soft Pretzel Factory. I ordered up 10 of the cinnamon pretzels and they did not disappoint. They were nice and chewy and slightly doughy, like a favorite doughnut. They weren't heavily buttered like the Auntie Anne's variety nor were they tough and rubbery. They turned out to be the perfect complement to my breakfast of oatmeal swirled with black cherry yogurt and mimosas made with fresh squeezed OJ from Reading Terminal Market.

Let's start off with a statement that I'm a big fan of pretzels. When I go to a mall, I ALWAYS get a pretzel twist (salt and butter) from Annie's or Wetzels. Sometimes I feel a little adventurous and get some sticks and a nacho cheese dip, but I almost always default to a regular twist (and a lemonade). Philly Soft Pretzel Factory is like a dream. 15 pretzels, woven together in a long brick for $5. A little microwave later and you've got an amazing, fresh, soft, filling pretzel that is a perfect afternoon snack (when paired with spicy brown mustard). Seriously, this is every pretzel lovers dream - kicks ass compared to the amusement park or movie theater paltry offerings...and in a way, kicks some of the ass of my favorite anne's or wetzel. Go here and definitely give it a try on your visit - you won't be disappointed.

I wouldn't have even given a star. I ordered over the phone at 9:30 when they opened for pickup at 2. Arrived at 2 and it was not ready. They then gave the the wrong order. I asked for the right one and they were clearly angry (ordered cinnamon sugar and got plain). while I was waiting for the new order I realized no one handeling the food was wearing a mask. I waited over a half hour for my food. It never arrived and I was late so I asked to cancel the order for a refund citing the wrong order lateness as well as health and safety issues as my reasons. The cashier got the manager who was one of the women making food without a mask. Who did not want to give the refund and insisted they did not have to wear masks while preparing food. Didn't get my $13 back until I threatened to check that fact with the health and safety department. I left hungry, late, and offended.

Whenever I'm out in our Jersey location for work, there's a co-worker who lives in Philly who loves trucking these up by the boxful for all of us to enjoy. Boy are they an enjoyment! I can't stop at one and unfortunately it takes little more than one and a bit to get me full. My days are always ruined by eating pretzels. It just totally throws off my eating schedule, but hey it's worth it. Dollop on some of that yummy mustard and you're set to go with these perfectly soft, yet won't fold over in your hand pretzels. They should be serving these in every movie theater instead of the chip your teeth super hard ones they have now. Only draw back is that instant "I need a nap" feeling after chowing down all those carbs. Excuse me while I go fluff my pillow.

The best time to go here is late night. Right when the pretzels are taking out and still steaming. They're warm and soft and just perfect. Grab some cheese and you're good to go. Great bang for the buck too.

Sometimes you get exactly what you expect. This hot pretzel chain produces thoroughly average, inoffensive pretzels. They offer some sauces that you can add, although they apparently could not give me a to go cup of the mustard (although they will if you cater?). The pretzels themselves are dirt cheap - less than $1 apiece! I'd have no objection to a snack from here, but I bet there are better pretzels elsewhere.

Besides the pretzels and mustard options which are awesome, the best other thing about this place is it's open all hours day and night. Pretzels are literally right out of the oven fresh! You'll love going there at weird hours - just cuz you can! And you'll go back because you want!

Philly Pretzel Factory can't have five stars, because my favorite soft pretzels of all time come from a small mom and pop in NJ. However, Philly Pretzel does serve up a tasty twist, with consistency across their locations. The fact that they were open on Thanksgiving morning until 1pm to provide my homemade beer cheese dip with a vessel (in the form of delicious, salty rivets) was a total lifesaver.

I was told I absolutely need to try Philly Pretzels while in town. Something about the water makes the bread that much better. While that certainly was true when it came to my bagel experience in NY, I wasn't too impressed with these pretzels. While searching for Federal Donuts, I chanced upon Philly Pretzel Factory. Their menu is simple, no fancy shmancy, just pretzels in varied forms. I got a pretzel with some cheddar. Unfortunately, my pretzel wasn't soft and pillowy as others had mentioned. It was slightly stale and really not any better, in fact, not as good as what I would get from Wetzel's or Auntie Anne's. Service was good, however. Just sad the pretzels weren't [as good]

Very good pretzels at a very cheap price. I ordered the 5-ring mini-pretzels for only $2.00, with taxes included. They are very fluffy and delicious, and you get quite a lot of pretzels for that $2.00. I just wish they tasted a little more buttery.

Made an order to be delivered at 4, and it arrived at 5:30. We are having a meeting so answering call is hard. Texted the driver to just leave the food in the lobby. No reply. Very disappointed experience.

As an 11 year old boy, Dan Dizio sold soft pretzels on the curb and was dreaming of what it would be like to serve hot soft pretzels from his own bakery . At 11, he sold them 5 for $1.00 and took home $100.00 each day, after splitting the proceeds with his supplier. Today, they are still a bargain @ 4 for $1.00. Partner Len Lehman, who believed in Dan, has been rewarded by the storefront on Frankford grossing 1.7 million last year! Twenty five years later, from when he was 11 and with all the twists and turns, they are rolling in the dough and Dan did cut the mustard! Celebrating his 10TH year in business and franchising the Philly Pretzel Factory in 10 states, with 159 of them being in the Philadelphia & Delaware areas. Dan's dream was to bake pretzels all day and to sell them hot, as customers walked through his door. The pretzels are sold curb side all over, from Sesame Place to any part of Philly. The correct name is: Philly Pretzel Factory and it has won numerous awards, like "Best Pretzel of Philadelphia". I do believe they are awesome and probably the best I have had. Dan loves to emphasize the fact these are "Real" pretzels. Their menu ranges from perfectly salted to unsalted and to minis and logs. They wrap pretzel dough around a hot dog and bake them off. Now this, I have to try! They offer 10 different dipping sauces, but I'm a mustard kind of gal. Soft Philly pretzels have been coming out of Bakeries since 1920, but most of them have closed down. Dan created a lasting empire and added to the fame of one old and proud City, Philadelphia! Trivia: Did you know that Philly is also the creator of the Sticky Bun? But that's another review... .

The Philly Soft Pretzel Factory's (PSPF) no-reservations front room is that rare space that's sexy enough for a date but comfortable enough for your grandparents, assuming they are comfortable sitting on the window ledge, and the menu is so thoughtful it's like an act of generosity. The pretzels are born of meticulously sourced ingredients and crafted into one of the most resplendent foods EVER created. More often than not, PSPF is filled with people having a very good time. No surprise, since the menu offers an up-to-the-minute snapshot of what young Philadelphians have been scarfing down their cold weather/second rate city mouths for decades. Pretzels - from traditional Philly twists to the longer classically phallic "torsion longue" - are a draw, as are the pretzel dogs; it's hard not to fall in love with a pretzel that has a strip of processed pork belly riding inside it like an amputated finger. Choices of several different dipping sauces, including several varieties of mustard, round out the menu choices. If I were a ball of dough, salt and yeast, I would be a Philly Pretzel. If I were a better person, I wouldn't have thrown my ambien into the dough bin while the employees weren't paying attention.