Philz Coffee

The best customer service I’ve ever had in a coffee shop! I was in Culver City for a musical event over the weekend and my wife and I popped into Philz. They are conveniently located in the heart of Culver City at the base of the steps. We had never been there before and my wife wanted a coffee and I wanted a tea. The menu was a little complicated but the person behind the counter went out of her way to try and help us navigate the difference between them and Starbucks. My wife got so flustered that she just gave up and all we wound up getting was a tea. This was not the fault of the person behind the counter. My wife just didn’t want to deal with it and assumed we would find a Starbucks nearby. My wife did not express this out loud, but the person behind the counter clearly saw my wife’s frustration. While waiting for the tea I grabbed a glass of water and informed the person who took our order that the water was out. It was at that point she asked me if my wife liked oat or regular milk. I was a little confused as my wife did not end up ordering any coffee. When I asked her why she was asking me this she told me that she made her a coffee anyway so that she could see if she liked it. I was so impressed with this I cannot begin to tell you. For the cost of a simple cup of coffee they gained enormous respect from me and a loyal customer the next time I'm nearby. She did not have to do this. It was above and beyond what customer service should be. If more businesses had this kind of attitude there would be a lot less businesses that go out of business. I commend the staff at this location and wish them the best of luck. Oh, by the way, my wife loved the coffee.

Best coffee in Culver City! Try the Mint Mojito. It’s my all time favorite. Great atmosphere. Beautiful and elegant architectural design and located in the heart of the city. Lots around to walk around and see. Or hang out and use their WiFi.

This spot is a must-try for coffee explorers! The staff are friendly, adaptable drinks, and perfectly crafted coffee. 'Philtered Soul' is a soul-soother! Love the indoor/outdoor vibe in vibrant Culver City. Highly recommend!

Love their seasonal drinks, especially the new spring drinks: Caramel Cardamon Karma and Nutty Caramel Nirvana. The Caramel Cardamon Karma iced was amazing, as well as the coffee cake muffin. Also, this location was so dog friendly and liked the bench where I had to wait for my drink. Everyone had a friendly smile and seemed happy to be there. Finally, the price was also great. Got the drink, which was under $6, and the muffin was somewhere around $4. Nice to get a specialty drink and a baked treat for $10. Instead of Starbucks, make it a point to go to a Philz at least once a week!

I love coming to Philz coffee in Culver City. Stopped by for an Iced Coffee Mojito -it’s really refreshing. Also, a great spot to bring your pooch. Rover Kennels Culver City was at Philz giving away Pup-Cups and promoting their Yourgi app. Gabriel and Celeste were very friendly and service was fast. Fun vibes all around and great coffee!

Visited at 7am-ish on a saturday and luckily there weren't too many people. Their seasonal cold brew was really refreshing & sweet! Surprisingly the crookie wasn't too dry and really gooey&satisfying once warmed. Nice for a simple breakfast! The banana bread was also nice to have

Philz Coffee in LA's Culver City is a must-visit destination for coffee enthusiasts seeking a truly exceptional brew experience. Nestled in the heart of Culver City, this charming coffee shop offers a welcoming ambiance and a menu of handcrafted coffee creations that are sure to satisfy even the most discerning palates. From the moment you walk in, you're greeted by the rich aroma of freshly brewed coffee and the friendly smiles of the staff, who are passionate about delivering a personalized coffee experience tailored to your preferences. Whether you're a fan of their signature Mint Mojito Iced Coffee or prefer a classic pour-over, each cup is meticulously prepared to perfection, ensuring a flavorful and satisfying sip every time. The cozy seating areas and inviting decor make it the perfect spot to catch up with friends, dive into a good book, or simply savor a moment of tranquility with your favorite cup of joe. With its commitment to quality and dedication to customer satisfaction, Philz Coffee in Culver City stands out as a true gem in LA's coffee scene, inviting you to indulge in a coffee experience like no other.

Honestly a little too snobby for my taste although the servers are very nice! I know the coffee is high quality but you cannot even get an iced drink here without it being an inconvenience. I would not say this is the every-person’s coffee shop. (For the record I am not a Statbuck’s person, I only support small chain or local coffee shops!)

The coffee is always perfection!! It was my first time at Philz Coffee Culver Blvd, usually I went to the one in Santa Monica. Service was okay but definitely love the ambiance! It's right at the Culver Steps so it's definitely worth to go!

Philz Coffee in Culver City has a great atmosphere with high ceilings that make the space feel open and airy. However, it's usually pretty crowded, so finding a seat can be tough. That said, most of the indoor tables--about 70%--have outlets, which is a huge plus if you're planning to get work done. The drinks here are consistently great! I always go for the Iced Coffee Rosé, and even though I'm not a big coffee person, I absolutely love it. If you enjoy floral flavors, I highly recommend giving it a try.

Food: 5/5 Look im not even a vegetarian, but I can tell you that Philz has the best breakfast tacos I've ever had. Full stop. The pepper breakfast taco with a coffee was the perfect way to start my morning, and so did so every day for a week straight! Service: 4/5 Slow, methodical, and friendly service here! Not the place for a quick cup of coffee, but a GREAT cup of coffee. Environment: 4/5 Plenty of seating but a bit of confusion and clutter of people waiting for their orders.

Needed a coffee to go with my farmers market shopping. Came across Philz and it definitely hit the spot. Philz Coffee is unique in that the drinks are all coffee based, you won't find espresso drinks here. I was pleasantly surprised with my flavored brew, Gingersnap, and my boyfriend's mocha. The coffee shop is very cool and modern inside and the baristas are very friendly.

First visit but won't be my last. This was one of the best coffee experiences I've had. Service was excellent at this location. The space was super cute.

I can always count on Philz for a delicious cup of coffee. Usually order my go-to but have started to branch out with their new handcrafted drinks. Baristas here are talented and friendly. We did ask for hot water after finishing our cup and we're a little confused why they wouldn't provide (?) but at least they were nice. They validate parking too at the Culver City steps.

I know Philz well from living in SF, where it is based and insanely popular. The coffee is good and they intentionally make it very very strong. I most highly recommend two drinks from the Featured Creations menu: the Iced Mint Mojito and Iced Gingersnap. I come to Philz specifically for these drinks, they are so unique and exceptional. They have special names for how they make the drinks, my preference is the "Philz way" which is specified as sweet and creamy. The space is big and pleasant to spend time in, or outside on the patio.

Delicous!!! Philz specializes in pour over coffee and delicious fresh pastries. For $7 I got a large Coffee Mint Mojito, sweet & creamy but with oatmilk and Stevie and it was insane!! Soon delicious and fresh. The fresh sprig of mint in it really set it off. I will say a slight disappointment was realizing there was no espresso, so if you are looking for an extra punch, with a shot or 2, you won't find that here. Parking at the Culver steps for free, so you don't have to worry about parking. Love Philz and their fresh unique concoctions. Service was great, some seats indoors but the best is the seating outdoors on the Culver steps.

I like getting a coffee here and sitting outside on nice day. I like their creative coffee as well

Phil, what happened to you man? I get the whole "inflation" thing but $5.80 for a cup of TEA?!?!?! And a mega weak tasting tea, at that. Get outta here ya crook.

Stopped by while in the area to order my favorite mint mojito and was devastated when it tasted nothing like it did previously. There was only a small hint of coffee and it was quite watery.... At least the mint sprig was still there.... Such a disappointment, especially for a $7 drink. Service was down as well this morning, they weren't very busy.

Service was slowdown. A mall tea should only take 3 min tops. NO Earl Grey tea...REALLY. Only one of the most common teas. Patrons were rude...talking on speaker, monopolizing the seats/tales with computer work. Bathroom needs work.

I ordered their popular mint mojito coffee to go (with less sugar) and it was good. I've had this same drink before at other locations and was glad I asked for less sweet this time around because usually I am wired after drinking the regular sweet version. I didn't spend too much time in the store since I was just ordering to go, but the wait for the drink wasn't long, and the staff was nice. I had a nice experience here and would definitely come back.

Mint Mojito (iced) is delicious! But oh so slow to prepare in the morning especially. Drip, blend , and then iced. Use the app and order 10 minutes ahead. $6 lg.

I used to visit this location at least 3x week, but the quality is wildly inconsistent (which seems to be a common thread in the reviews). Sometimes they're burnt or watery, which is disappointing for $7+ drinks. Recently, I ordered 3 large mint mojitos (~$30), and they were so watered down no one finished them. I appreciate the option to remake drinks, but it can feel uncomfortable to request a full remake, especially during rush hour, and it often depends on how friendly the barista is.

I knew I should order the most popular drink for a reason. It was so good!! It is definitely creamy how I like my coffee. I love the mint! Never had coffee with mint before and now I will crave this. I got decaf and I still enjoyed it. I would come back again!

I never skip out on an opportunity to have philz so when I saw this place while visiting LA I went right away! This was also my friends first time getting philz and I ordered her the THIN MINT! If you've never gotten the THIN MINT and you love the mint mojito + mocha tesora this is the drink for you. I learned about it from one of the workers a few years ago and always order it when I want a treat! THIN MINT: large iced mint mojito + 2 scoops of cocoa w/ extra ice!! On a normal day though and the time I visited, I got a large sweet harmony w/ medium almond milk & medium honey. It was so good but so sad the drink was seasonal :( Inside was super clean and the worker was so sweet! Loved this location and now it's in a cute little shopping area!!

Ambiance: the Philz coffee store is located in the area of culver steps, surrounded by other restaurants in downtown Culver City Service: recent few visits brought me better experience, staff working here is very fast and friendly, accommodating special requests Drink: variety choices on the menu with signature drinks Iced Mint Mojito - **** the signature iced drink crafted with fresh mint, ask for it the House Way and light ice, very refreshing taste and creamy, recommend Price: large size coffee costs about $7 per drink

I really wanted to like this location, but after several visits, I'm disappointed. The main issue is the painfully slow service. It seems like they're understaffed or just poorly organized. The coffee itself is hit-or-miss. On some days, it's decent, but other times it's watery or overly sweet, making it clear there's little consistency in how drinks are prepared. For the premium prices they charge, I expected much better.

What happened to Philz! The first time I went to Philz I thought their coffee was amazing. Unfortunately, during my last few visits it has been disappointing and subpar. Today, I thought I give Philz another try but again it was disappointing. I got the light coffee called dance water which they described as a flavor with hints of chocolate and almond, only thing I tasted was burnt coffee. :( I'm going to skip going to Philz for awhile as there are other coffee shops in the neighborhood that make great pour overs. Was hoping to love this Philz because of the location but will have to pass.

I love Philz coffee--it's my favorite chain coffee shop. The honey haze is my current go to and I get it at least once a month. The Culver City Philz is in a great location with the Culver Steps parking lot nearby for 1 hour free parking. I came here to do some work and the wifi wasn't working. Besides this complaint, the space is lovely with friendly staff and plenty of seating both indoors and outdoors. And the coffee is great as always.

I have loved Philz since living in SF Bay. Usually at Philz locations you place your drink order with the first available barista, and then pay at the cashier, then wait for your drink. Evidently this location operates differently...in my experience. If there is no line and you wait to be served, no one who works here greets you, makes polite eye contact, nothing. You couldn't wave someone down if you wanted to. This is the least friendly location I've been to. Anyway the cashier finally ended up taking my order. I still left a nice tip. It probably would have been faster to order my drink via mobile in the store.

Not very busy, but apparently too busy to acknowledge customers walking in. Unclear where to order, where to wait, etc. I have too much self respect to stick around and pay for something that would encourage this type of behavior. The coffee just won't taste right after being treated less than right. Nice patio.

I'm visiting from Atlanta Ga and just finished the the Best coffee drink Mocha Tesora in along time and it was a Philz team member's 1st time making this drink and Congratulations to her because it was well flavored and mixed

Philz, such a staple coffee shop that I believe has really been a foundational piece in creating coffee culture in what it is today in many large cities in the United States. Craft drinks that are served to satisfy, Philz has so many options, from a sweet mint mojito, to an all-black wonder bar drip coffee. Service at this location is always great, with servers always willing to remake drinks if they are not excellent. Always love the bar set up that leads to great conversation. I am not traditionally a sweet coffee taster, but decided to switch it up and go with a rosé creme based coffee which was not too sweet, and very tasty for a change. Probably would not do it again because coffee, in my opinion, is great enough in its own without sugar, but if you are into that, this could be a good drink to try!

I'm writing this review so that maybe somebody in the corporate office will take notice. Internet does not work at this location clearly people come for the coffee but they often stay so they can work and use the Internet. Simply put no Internet. I shop here less. It's a pretty basic thing nowadays to have working Internet if you want to discourage people during peak hours, then turn it off or set a limit to one hour either way, pretty surprising that you can't get your act together on the most basic thing.

This is a great place to work for the afternoon, especially since they stay open a lot later (8pm) relative to other coffee shops. They also have wifi and outlets available. Be sure to go early and get a table because they fill up pretty quickly. My only complaint about the working space is that the music can be a little loud so bring a pair of headphones. I ended up getting the Philz Iced Tea which was good - nothing too special but hits the spot if you are looking for some standard iced tea.

Very friendly staff. There's a good variety of pastries that are delicious. The ambiance is laid back coffee shop vibes.

Hey Hey!! It's my first time here!! My coffee sister told me to try this place, said I would break up with my favorite coffee shop =O. Tried the Culver City spot ( not easy to access, btw! ) parked over at Trader Joe's and walked over. Happy welcome after calling to find this place. It's bright and open concept with minimalist decor in there; I could hang out comfortably if I had time. Friendly explanations and service was fast, even though they brew one cup at a time. Tantalizing Turkish with creamy cream is what I tried: delicious!! Will I break up with my regular coffee spot? That remains to be seen, lol!! I will definitely grab a coffee tomorrow before work! Pastries to choose from, but I resisted! Look out local coffee shops!! Philz cup at a time in Culver City, come check it!! =D

Mission Made (SF - LA): 1) A tribute to the first location in SF (Mission District) 2) A dedication to authenticity and a warm and a welcoming spirit for all. 3) A belief that if you put people first, you cannot fail. Location/Parking: Philz has finally ventured into Culver City! The coffee god, Waaqa, the supreme sky god of the Oromo tribesmen... must be REJOICING! Located at the Culver Stairs and it's next to a bagel shop. Affordable parking available at the parking structure or you can find free parking elsewhere. Ambiance/Decor: Neat ambiance with modern furnishings. They currently have a painting exhibit by De Deux along the wall. Service: Taylor, the barista, was very nice, friendly, and offered great suggestions (mint mojito iced). Drink came out a decent time. Drink Of Choice: I chose their popular mint mojito, Instead of the high octane caffeinated beans, I decided on the decaf. Instead of the hot coffee that I was accustomed to, I went with the iced. Coffee was very refreshing and I didn't taste any bitterness. The subtle mint taste was brilliant. Philz For Thought: Wouldn't mind coming back.

Service is slowly returning to the awesomeness that I'm accustomed to at Philz. Happy to see that at least one of my favorite barista guys has been on the morning shift recently. Seems like they could use a few extra staff during the morning rush. When I order through the app before 7am my drink is ready 10 minutes or less. But when I recently ordered after 8am on a Friday the app said 27 minutes! That would make me LATE FOR WORK! Casually strolling in with Philz in hand. Duly noted. All good.

used to rave about philz constantly. idk what happened, but i probably wont be going back to this location despite its proximity to my home. ordered a mint mojito extra creamy and got a watery flavorless drink. all the ice had melted--despite ordering it only minutes before and despite it being made w *cold brew* (i think they used hot coffee instead). my turkey breakfast sandwich was inedible--burnt and rock hard. this was on a slow wednesday around noontime. so disappointed because philz used to be my favorite local coffee spot. maybe it was a trainee, or staff is checked out, or the recipes changed... im over it now.

I don't know why I never knew there was a Philz in Culver City. Maybe it's the fact that I didn't know The Culver Steps existed until about a month ago...and I've lived in the area all my life! Lol. I love everything I've tried so far. If you are new to Philz and can't decide what to get, try the Philtered Soul first and then work your way on trying other creations. The Philtered Soul tastes like a creamy dirty chai. It's the perfect beginners drink at Philz. It's something you'll enjoy drinking. The Iced Mint Mojito is a nice refreshing drink. If you are a mint lover, you will love this one. It tastes like a nice Arabic mint tea with creamer and sweetener. This is my favorite to enjoy on hot summer days as an iced drink. My absolute favorite is the Mocha Tesora. If you love chocolate like myself, you will enjoy this milky chocolate-y drink. It's like drinking a hot chocolate with a really good coffee. The staff is super friendly and so sweet. I love the positive vibes and energy. They really help others change their moods if one isn't feeling energetically aligned. The price is a little cheaper than Starbucks but not by much. Very good coffees at a very beautiful location. I definitely recommend.

Came here one morning to order some coffee. Ordering took a long time and actually getting the drinks took even longer. Not sure if it was just a west coast pace that I'm not acclimated to lol the drink itself was okay. They had too many different flavors for my liking and nothing on the basic side for someone who just wants a simple cup of coffee. The staff were nice and friendly and there was some nice seating outside. Not sure I would come again which is why I gave it 2 stars.

I absolutely LOVE Philz Coffee but I thought the only one closest to me was Santa Monica. I never gave thought to my favorite mint mojito iced latte until recently. I was out on the picket lines with the writers when I saw on Yelp that there was on walking distance away. Downloaded the app, placed an order and ran over to picked up my order. The coffee shop was bright, comfortable with tons of room. There are seating inside as well as outside, on the property and surrounding so you can take a moment to enjoy your beverage or food. Since I don't go to Philz often, I noticed that there are many beverages added that are new to me. I tried their iced coffee rose and it was refreshing, lightly sweetened and heavenly! I also love the price point as another spot where i get my iced rose coffee now charges $9 while Philz has it priced under $7. Super happy to know that there are Philz Coffee locations closer to me, even though I am late in the game!

Very good coffee for coffee lovers. They have filters, so it's the real thing. Good selection for both light, medium and dark roasts. Always happy to stop by and grab a real good cup of coffee! One of my favorite coffee spots ever

The coffee is alright, yet I was mislead by the manager. What I like to do is bring my own coffee mug to have it used instead of the plastic lined disposable wasteful cups. The vast majority of coffee shops allow this l even corporate places like Starbucks and sometimes give a discount. I do this not just for the environment I'm also doing this for my health. The lining of disposable coffee cups are plagued with micro and nano plastics that when heated make their way through every organ in our body and get lodged there. Dr. Shanna Swan among other studies have shown microplastics are why fertility has been dropping along with the uptick of chronic disease and hormone levels out of whack. Dr. Andrew Huberman also covers heated micro plastics extensively and I decided to follow their advice after six months of trying to get my wife pregnant after following the protocol she's able to conceive and now we have a beautiful baby boy. I understand we can't get away from Plastic altogether. That's OK yet when plastic is heated in the microwave or the lining of a coffee cup is heated that's where the most damage is done. The first employee I encountered told me I could not use my cup period. I asked to speak to the manager, who said they have their own reusable cup, and assured me it was not plastic. I agreed, was excited and gave an extra tip. When the employee poured the cup into my cup, it was a plastic cup what I was trying to avoid. This happened just now January 6th. I'm usually not a fussy person. I try to be nice. I want to make my case.

I love Philz! It is one of my go to spots. However, this experience did disappoint. Workers were not very friendly and approachable. Although I realize that being overly nice is not needed, it would have been nice to be welcomed into the store. Store was well maintained and contained inside and outside seating with validated parking. I ordered a philtered soul (no cream no sugar), and I felt underwhelmed as it was weak and not as strong as a usual medium blend. I probably will not be back to this location.

Philz is a franchise coffee shop similar in quality to a any Peets or Coffee Bean. The employees seem to labor, exhaustively, over some of the most average beverages you can imagine. There are fan favorites (iced mint mojito) due to their clever marketing. I get the New Manhattan (coffee, milk and sugar, wow!) only because the coffee is hard to enjoy without flavor. You'll notice most of the 5 star ratings are for flavored drinks (I.e., don't taste the coffee). The Culver City shop is nice and bright with lots of seats. Wi-Fi is good, and very insecure, which is typical. Overall, it's the nicest Peets that I go to!

AMAZING! just like the first time i tried it i think i prefer the other drink i got which was the ginger snap because it was more creamier but this one was delicious too! I am so happy ive finally found a coffee spot that i can say wholeheartedly is my #1 fav. the cashier was also very nice, warm and welcoming :) i saw their hoodie online and it looks so nice and cozy i need it lol i 100% recommend philz, its a coffee shop everyone needs to try!

I really enjoy the vegan breakfast sandwiches! I recommend downloading the app and ordering ahead of time to decrease your wait time. There is plenty of seating at tables in front of the shop as well in the Culver Steps area (stairs, picnic tables, etc), for you to sit and enjoy at.

They have many different flavors? And should ask about coffee taste before order. Barista will explain to you nicely. It's good location. Not many tables and chairs inside. But you can sit outside and nice coffee time.

Nice for a chain and the staff here are always nice. I just wish they were open a bit later! I usually get the mint mojito or rose coffee but all are good. -cute open seating area or if weather is nice there is seating outdoors too -close to several 1hr free parking lots in downtown culver city

We were in town for the weekend and wanted to get a morning coffee. I had no idea what we stumbled upon. I did not realize that each cup of coffee was individually ground and then brewed. It was definitely worth the price and the wait.

I have never experienced such horrible service. The staff here are poorly trained in customer service service. Manager Melissa made sure to let the whole staff team to not accept any of my orders. Mind you, I order from this location everyday through Door Dash. When my coffee comes out watery or bitter I refuse to drink it because at the end of the day it's a 15 dollar coffee drink I spend everyday after all the deliever fees. I drive all the way back with a FULL cup of coffee and I ask the workers nicely if I could get it remade. 1 I wouldn't have to drive down there if it was perfectly made the first time. So that's already a inconvenience for me. 2 I don't appreciate them telling me it's okay , they would remake my drink and later refuse to service me. If it was a problem from the beginning they could of just let me know instead of posting me name in front of the register where ALL the customers can see. They could of at least had the decency to put it someone only employees could see. Such an invasion of privacy, Especially since I grew up in Culver city... So I decided to place my order one morning and for some reason it was rejecting my order through door dash. I decided to drive down there and what I saw when I arrived got me extremely livid. My name in the front of the register, again where everyone could see. I asked the girl at the register if I could speak to the manager and she just laughed saying She was the manager and that I was a troubled customer because I'd come in asking for "free drinks" I took a picture. and left. Never will I be coming to this location again. Just Horrible. Don't waste your time at this location. Someone let me know when they get a whole new team.

Not the easiest place to find. It can't really be seen from the street view, since the store front doesn't face the Main Street. There's plenty of outdoor seating under limited yellow umbrellas, and you can combine the tables together for larger parties. I ordered through the mobile app and the app itself is very user friendly with pictures & descriptions of each drink. For the order, I got one hot and one iced mint mojito coffee. They accidentally made two iced coffees. I let them know one of the coffee was supposed to be hot, so they quickly made a hot mint mojito coffee. However, I don't think they add enough sugar to the hot drink. It tasted more of straight black coffee, even after it cooled down.

One of my go to coffee shops when I don't know where to go and want some reliable coffee! This location in particular has underground parking with the first hour being free, which is always a perk in LA ~ The staff is super friendly and passionate about what they do! Philz Coffee specializes in drip coffee, and you can modify sweeteners and types of milk/cream, as well as the level of sweetness and creaminess. I love the Iced Philtered Soul, which is a medium roast coffee that is chocolate and hazelnut based. I also love the Mission Cold Brew, Iced Coffee Rosé, and the Philtered Soul Cold Brew. Friends of mine also enjoy the Silken Splendor and famous Mint Mojito beverages. I also enjoy their ancho chili burrito and bagels as well! You can't go wrong with Philz and I'll always make the stop here.

I was a die-hard mint mojito girl, but I ventured out and tried the honey haze and wowza I've been converted. I went back for it twice during my one week visit to Cali- it's that good. This location is particularly nice with the Culver Steps right outside. The seating inside/outside didn't even matter because of the great location. Grab your coffee and enjoy those steps! The service has always been great too. Appreciate all the baristas at all the Philz locations. Highly recommend, and will definitely be back!!

i almost always get the Tesoro with cream + honey and it's a nice treat while working! friends of mine looove the mojito drink. service here is always great, the baristas are friendly and just lovely. it's always a bit busy inside when i visit but it's not an issue since there's so much outdoor seating! the steps next door are a great place to sit and work and still have access to the wifi. overall such a fun environment to be at when you want to WFH outside of home.