Philz Coffee

Had a great experience at Philz Coffee in Menlo Park. I ordered the turkey sausage breakfast sandwich, a chicken and rice burrito, a Mint Mojito, and an Arabic coffee — and everything was honestly delicious. The breakfast sandwich was warm and satisfying, the burrito was surprisingly filling and well-seasoned, and both drinks were spot on. The Mint Mojito was refreshing as always, and the Arabic coffee had a bold, smooth flavor. On top of that, the workers were super friendly and welcoming — you can tell they really care about customer service. Definitely a place I’d come back to.

I love Philz coffee, so I stopped in this morning, bought a pound of my favorite blend, and ordered a cup to go. I even tipped them 20% up-front. 20 minutes of waiting later, I go up to the counter to inquire why other people are getting their order before me. They hadn't bothered to put my name into the queue. Gee, thanks! Really earned that tip.

Service was fast and courteous, location was great, parking was easy, interior was clean but unfortunately coffee wasn’t great. The temperature was lukewarm at best and really watery. Maybe I’ve been drinking too much Peet’s lately but I was really underwhelmed. It’s been years since I’ve been to a Philz but I have fond memories of a rich cup of Tesora that felt luxurious in my mouth. I was so unimpressed that I literally did not even bother finishing half of my coffee.

This place is awesome - great coffee makers but if you get confused with the location they are able to easily help you out. Amazing staff - thank you! 🙏🏼

Very friendly staff. Guided through ordering process. I Got the Medium Tesora Cold Brew with light cream and sugar for $6.15. Philz coffee is always delicious, it’s just more expensive than other spots. Because of their popularity and bc they prepare each cup drip, you’ll wait longer too.

Wonderful staff and coffee. I will definitely return again :D

Nice coffee especially Iced Mint Mojito!😍 Recommend! ☕️

I just had the best muphing of my life!!!

I've been here a couple of times but this last one, when I went in, no one greeted me. I grabbed my coffee but was waiting for my food item, again no staff said anything to me or asked if I was missing an item. Coffee was good and so was the breakfast burrito. Was disappointed no one acknowledged me while going in the morning though...

This is a serious health and legal issue that I feel compelled to share. I've always enjoyed Philz in the past, but I had a truly upsetting experience at this location that goes far beyond bad customer service. As a pregnant individual, I urgently needed to use the restroom and could not wait behind five customers. When I politely asked an employee, I was flat-out denied access unless I purchased something first. Despite explaining my circumstances, the denial remained firm -- the employee even added that the same policy applied to "homeless individuals." I was left feeling humiliated, distressed, and in real physical discomfort, all over a basic human need. Here's what makes this especially serious: under the California Restroom Access Act (AB 1632), food and beverage establishments are required to allow people with medical needs (including pregnancy-related conditions) to use restrooms when one is available. Refusing me access wasn't just inconsiderate -- it was out of compliance with California law. This law is not optional. Businesses that violate AB 1632 can face civil penalties of up to $100 per violation, and individuals denied access may file a complaint through their local health department or pursue a civil claim. The law exists specifically to prevent situations like this, where someone with a medical condition is put at risk or humiliated for something beyond their control. I understand businesses want to limit restroom use, but when state law and basic compassion say access must come first, refusing a pregnant person is unacceptable. This wasn't just poor customer service -- it was harmful and unlawful. I strongly urge Philz management to train staff on AB 1632 and ensure compliance moving forward. No customer -- pregnant or otherwise -- should have to cite the law in order to be treated with dignity. Until then, I'll be taking my business elsewhere and encouraging others with medical needs to be aware of their rights.

Philz is always a treat, but I love this location in particular! It's not too busy when we go and the outdoor seating is perfect on a nice day. Drinks are usually pretty good, but I think the highlight of this location, like many others are mentioning, are the people who work here! We came by over the weekend, saw that they were featuring a new blueberry coffee for the summer and had to come try it. Before I ordered, I asked the barista what she thought of it and I appreciated her honest opinion. I ordered it anyways, but she said she would make something else if I ended up not liking it. I'm not one to try new items, but she made me feel at ease about trying something new. Spoiler alert: I wasn't a big fan, but typically people offer that and don't actually mean it. She meant it and even checked up on me a few times to see how I liked it. After giving it a chance, I shared my thoughts and she made me a Sweet Harmony (this was goooood). I used to be a barista and know it can be a bit cumbersome to remake a drink, but she was so attentive and kind about it! I didn't get her name, but she had shorter hair and glasses. 10/10 she is awesome!!!

Thank you Philz for your amazing Black Tea & Fresh Chais! Ordering and customizing on the app is so easy and convenient & staff are always so friendly and welcoming! Perfect drinks on a cold winter day!

I love this location bc it's walkable. Came in on a rainy afternoon with my pup and he was given a warm welcome with a side of treats while I waited for my coffee. I am sad that the banana cold brew is no longer on the menu but during the holidays I've had the chance to try the ginger snap. So far I think I just have to give it to the og mint mojito.

I love Philz's coffee, but there are slight differences even within the locations. This is my weekend Philz location, and the team members make it amazing. Not only are they great coffee makers, but when I had a mixed up order with my weekday Philz location, they were able to take care of it right away. I greatly appreciate it even during the weekend chaos! Ambiance is casual, but staff is great ;)

I really like this location of Philz Coffee. I usually buy my coffee online ahead of time and pick it up. The service is great. The coffee is always on time. The staff is very nice. The interior is modern and comfortable and I love the display of dog friends that they post on the wall. Worth a visit if you are in Menlo Park.

When in this area of town we drop by here. Recently we dined nearby and needed a coffee fix. Lol I love the mint mojito coffee. It has 2 tsp raw cane sugar or granulated +/- sugar to taste, 8-10 leaves mint, 8oz freshly brewed coffee, milk or cream of choice.( I like oat milk) and ice ( I go with light ice option) Anyway, they are always kind here.

This Philz location is a consistent favorite. I've stopped in multiple times for a quick coffee, and the staff is always wonderful--friendly, fast, and helpful. I've been working my way through the menu and can honestly say I've loved every coffee I've tried, from the light roasts to the dark blends. The space itself is clean, spacious, and offers plenty of indoor and outdoor seating, making it a great spot to relax or work. The only tricky part is finding parking, but it's well worth the effort for the quality coffee and great atmosphere

I made the mistake of ordering to the wrong location so I checked in and they were very gracious and remade my order and the staff was wonderful and so were the drinks. This location is always my go to for my coffee. Drinks are always good and the staff is always pleasant.

Not sure I'll return to this Phil's. First time completely ignored second time ordered online came three minutes later coffee there but cold. They did offer to remake it. But it felt like it was just recycled. Maybe because I didn't leave a tip for coming in and picking up my own coffee

Nicest most spacious Philz ever! I've been to many Philz locations from southern to north California and this might be my favorite in the Bay Area. The interior is lovely, from the high ceilings and light fixtures to the sleek/clean tables and chairs. This is a perfect spot if you want some fresh air and a different (read non-home office) work environment. I ordered my iced ginger snap - which is not my regular drink, as I wanted to drink something lighter and more refreshing on this summer day. Within 10 minutes, my coffee was ready and customized perfectly to my liking (light oat milk, light sugar)! It's pretty chill inside on this weekday late afternoon, but imagine this place is busy on weekday mornings during rush hour for folks trying to catch Caltrain and other folks who work in the area. Parking is tight with Caltrain lot but there's a garage next door and can find street parking if you're lucky. Happy summer!

I've been to many Philz Coffee locations and they all have a different vibe. This one has really tall ceilings, has a modern feel and great lighting. Like in any other coffee shop... each Barista can make the same drink and have it taste different. Shout out to Madison for making a great tasting Honey Haze, it was splendid. Everyone was so friendly.

I really like this location. It's near the train tracks which makes it perfect to sip a cup of coffee while waiting to get boarded. There are lots of windows for natural lighting and a decent amount of seating space. Their employees are full of youth and energy. They made my drinks great so that's a huge plus!

I absolutely love Philz coffee, it's my favorite to go to especially to treat myself on days when I need more caffeine. I usually get mint mojito with creamy and light sugar; or my second favorites are tesora or philharmonic both with creamy and light sugar; that's my jam right there! So delicious! Their customer service is on point, it's pretty quick, And always delicious. Parking: it's on the street by the shop, but there is plenty of parking.

This review is based on my experience on September 28th, along with my two coworkers - Racism experience with another customer. We all went to Philz Coffee during our break, a place I had always associated with inclusivity and a strong anti-racism stance. Sadly, my recent experience left me feeling disappointed and disheartened. We all ordered and sat on the bench in front of the barista, while we wait for our drinks. As we were waiting for our drinks, we noticed this older woman who purposely dropped a large cup of ice on the floor and then she stepped on the pile of ice, trying to fall. My coworker called her out on that and made a comment saying that the woman purposely dropped the ice and is pretending to slip. None of the workers stepped in or seemed to acknowledge what my coworker said, when she was trying to stand up for the workers because of her behavior. The older woman was upset that my coworker called her out. She then walked away to a table, but kept staring at us. We then became her target. My coworker asked the woman why she kept staring at us. My coworker asked, "Why do you keep staring at us?!" The older woman then made a comment ending in, "Mexican ass." The older woman came back to the area where we were sitting, looked at us and stepped on the pile of ice again and said, "This is a message to you Mexicans. Like the ice, you Mexicans belong on the floor." Mind you, my coworker already called her out for being racist and even told the workers that the shop should not be serving anyone who is purposefully throwing ice on the floor and being racist, but nothing happened. Someone came over to clean up the ice, apologized and asked if we were ok. We later found out he was the manager, Nico. We got our drinks and my coworker noticed that the older woman was taking photos. My coworker asked her why she was taking photos, but the older woman mumbled something and we left the shop. After we left, we were so disappointed that nothing happened to the woman. We called the shop and asked to speak to the manager. The manager was speaking and told us that after we left, they spoke to the older woman, told us that she was not allowed in the shop anymore and they wrote an incident report. If the workers spoke to the older woman and wrote an incident report, what really happened? When we called, no questions were asked for our side of the story. He then offered our next drinks on the house. I understand that it was a lot to take in at the moment, but for a coffee shop that does not tolerate racism, we were just disappointed with the outcome and no immediate action was taken when we told the shop she was being racist.

Please save yourself a lot of time and frustration by ordering ahead on their app!!! Every time I've ordered in store it's been such a long wait, even when it looks empty. This is pretty consistent with every Philz location I've been to recently. That said, it's a great space with a few indoor and outdoor tables, drinks are good and customized to your preferences (sweetness and amount of cream), and staff are polite. Parking can be a bit difficult unless you snag one of the street spots (alternatively you risk CalTrain parking police), so I generally tag team with my husband and pick up while he parks illegally. We also like stopping by Little Sky Bakery next door to make it a coffee + pastry or flatbread breakfast / early lunch.

there are days with Philz coffee and days without .... the most horrible thing about Philz is not having Philz ... like my car wants to drive to Philz on its own and i actually have to over correct the steering wheel as it battles me as captain.... i have been drinking The iced mint Mojito now for a year straight and i gotta say i wish i had Philz on tap at home .... but then id never leave the house . "one cup ... at a time ".... i feel like this is for me / as if they can see me emptying the bin of coffee into the tank attached to my jacket ......

This is the coffee shop to go to when you're waiting in line to get into Farmhouse Thai or Son and Garden next door. It seems pretty chill here and I think it would be a great hangout spot especially for students. I got an iced decaf coffee with light cream and sugar and though it was delicious. It was very creamy as usual and had a nice almost mocha flavor to it. My go-to drink is usually an iced mocha Tesora so I was surprised that this drink tasted somewhat similar and very tasty. I don't remember what the actual coffee bean they used was - the person at the counter explained that the decaf menu was slightly out of date so he told me the name of the blend.. which I didn't actually catch. Would stop by again!

If you understand coffee beans and how to brew coffee, this place is for you. If you are looking for a latte or something simple, this is not the place. This is also not the place to bring kids or senior citizens. It's loud and slippery. Saw a kid slip and fall here the other day, bust his lip open and bleed all over. None of the 5 baristas seemed to notice.

Short Review: * Love the indoor seating with big open windows and natural light * Iced Coffee Rosé + Iced Mint Mojito are my go-to's for drinks, their burritos are very filling too! * Free wifi, one bathroom (clean), and easy parking (garage) Long Review: I'm a huge Philz fan - but specifically Menlo's Philz. Even on the busiest days there are seats available, the lighting is perfect no matter what time you go, and I can't get enough of their iced coffee rosé. The baristas know exactly what they're doing, and are very quick to make the drinks too. It helps if you order ahead (easier to customize drinks that way for me anyway), and I've never had an issue with any drink I've ordered so far. I also think their pastries + breakfast foods are pretty affordable for what you get. I'd say the same for the drinks; especially since they handcraft each individual's drinks. Since I tend to stop by in the mornings, I get the bacon burrito which is super filling. Together with the iced coffee, it's an amazing combo! As far as ambiance, it's always very clean and I come here for both leisure and business. Their wifi is steady unlike some cafes where it can be spotty, and it's the perfect great to catch up with friends.

Nice place I've visited occasionally; there are dog water dishes on the floor inside so I assumed it was dog-friendly. I've gone in before with my dog to join friends; sun shining in the windows during the early morning hours make it bright; service, hot chocolate and pastries are good. The last time I went there I noticed the "no dogs except service animals" on the door and didn't even go in. I wonder this about several places where customers have to order inside, but say they are "dog-friendly" because they allow dogs at outside tables. How are we supposed to patronize them if we can't order anything? After reading about stolen dogs who were tied up briefly outside a business, I'm reluctant to leave my dog alone, so I probably won't patronize Philz.

Pros -fast service -clean bathroom -lots of seating -ice mint mohito amazing as always Cons -none

See this chain everywhere in CA but never tried it. Rather overpriced for the quality of coffee you get. The medium roasted hazelnut one tasted like something from a generic coffee capsule. Pardon my snobbish PNW coffee taste but this was not super worth it and rather overrated for me.

Great workers yet sadly the coffee tasted super water down and left a bad after taste in your mouth. Definitely not the best at all. I miss the teaspoon mint drink instead. This mint mojito taste terrible

It would be great if they would LABEL their coffee. My company likes to order at least 5 a one time for the mornings and it never fails that I have to guess who's coffee is who's. It's very annoying and inconvenient. We get them mixed up all the time.

The rose latte was super yummy and not too sweet. My friend and I came after lunch to hang out for a bit, but this would also be a great place to do some work. Will definitely be back

I enjoy this location for its ample sunlight, friendly staff, ample space, proximity to CalTrain and Little Sky Bakery, and reliable, prompt, delicious coffee- which my folks specifically seek here when they visit.

Mom and pop feel even though it is not. I like the vibe of this location, it is more modern, clean and fairly quiet. The staff is really nice and friendly. I am a coffee drinker but when Nico is in, I absolutely have to get a tea. Nico makes the greatest teas. I told him what I like, he asked me for feedback and perfected it.

Wow this was my first time at Philz! Ive heard so much about the place and had to try it out. The mint mojito I got was really amazing and the service staff was so friendly. I liked that you could give song recommendations in a tin jar. I just wish it was less expensive

Immaculate team here. Been drinking Philz for over 5+ years. Come here every morning with my son Legend and we always feel taken care of and welcomed. This team really goes above and beyond in making sure their regulars are good; not just with me. This location is open, bright and clean which makes it a prime coffee shop. Wanted to also point out the pet bulletin and mini games on the table adds a nice touch. Thank you all team for making every visit personable here.

Love the service here, I normally get the mint mojito but saw they had a new summer drinks so we tried it but didn't like it. I was gonna order a new drink instead but the lady there was nice and offered to remake me a new drink because I didn't like it. My friend got a cold brew but doesn't like straight up coffee so she helped him add cream and sugar.

Thank you for coming to Menlo Park, I love every location but this is home. I suggest medium cream and medium sugar to start. It is a treat, not a regular cup of coffee. Philharmonic has mint and a lovely taste all around.

I love this location! Unfortunately I moved so I have to find a new Philz to go to regularly but employees here were always so nice and my coffee was always good. Whoever called out "your tasty bevvy is ready" always made me laugh. I work at a coffee shop myself and would visit here on my days off or when running errands. The lobby is big and there's a nice view of the train station with the trees that change color. Thanks guys!

Went to get coffee this morning and as I was drinking my first sip I GOT A HANGNAIL IN MY MOUTH! I am very disappointed and disgusted with Philz coffee as well as with Zach!

The drinks are pretty good, but honestly the staff is just SO incredibly nice every time.

I love Philz but very disappointed today. I usually go to a different location but today was my second time stopping by the Menlo Park one. My iced cold brew coffee had almost no ice in it and tasted extremely watered down and I didn't notice until I drove away but the breakfast burrito I ordered was only partially cooked and still cold/frozen :(

Best Philiz Coffee shop in the neighborhood, conveniently located right next to CalTrain station.. Sitting available; they don't have tall desks though. Iced herbal mint tea is my fav here!

SUPER clean. Staff was very friendly and all were wearing their masks properly.

Nice Philz Coffee located right next to the Menlo Park CalTrain. It's a small location so you may not be able to get a table if they are busy. They generally provides good customer service and well-made coffees. Perhaps I've come at off-peak hours (around 10am-11:30am) because, unlike some other reviews, I've never really had to wait long when ordering inside. Parking can be a bit tricky (I wouldn't risk parking in the CalTrain lot), but you should be able to find parking on a side street. This is a great place to grab coffee if you're taking the CalTrain into Menlo Park and want to meet a friend or colleague for coffee.

Sweet little coffee place close to Menlo Park Caltrain station freezing cold A/C in summer but still beautifully decorated and clean. My favorite coffee drink here is the Ginger Snap the spices and ice in it are very pleasant. Overall recommended.

My problem with this Phils is that it's too good. The staff is too helpful and friendly. I want it to myself. It's spacious and clean. I don't know. I'm giving it less than 5 stars because I don't want more people going there..

Glad to have a Philz close to me, hope they stay open. We got a loooot of coffee shops down here. People that work here are super friendly, coffee is dope. The only thing that made me give it 4 stars is I never seem to walk to the correct person to order, so organizationally a stronger store lay out would be cool. It's a pretty minor thing though, I admit.

got the honey haze which I didn't see on the menu. quite good, but still a tad too sweet for my palate with myless sweet order. this space is beautiful, parking a bit difficult

Ok, it's been awhile since I've been to Philz since I live in Europe now, and I have to say this location did not disappoint. Fabulous coffee (am pretty picky now) and bagel with cream cheese - delish! Haven't had a bagel in about a year...store manager Daniel went out of his way to make sure I had everything I needed. Happy customer.

Best quality coffee and tea in town. Please bring the zaatar pretzel and the baklava back!

Great location near the tracks. Give them 4/5 because they do not have enough baristas working. There should be at least 4 working on a Sunday during the morning rush. Mobile ordered a 10:40 and had to wait over 15 minutes for order to be ready. Manager needs to reach out and schedule a 4th employee to work on weekends when it's busy like today.

If you're looking to get your coffee fix at night, don't bother. I drove 5 miles and got there at 7pm just for them to tell me they're not open. They are NOT serving people until 8pm on Saturdays as listed on Yelp.

Not worth it, McDonalds coffee is half a block away. So excited to try this location, I ordered on the app and was given 15 minute wait time. I Walked and arrived on time, proceeded to take another 11 minutes to receive. Wasted 25 mins of my morning for coffee? Not worth it. The coffee isn't even that much better than McD. App deleted.