Erin O.
Yelp
I've been really looking forward to trying this cafe, as I've heard such great things about it but my experience was honestly not very positive at all. I visited on a weekend for lunch, which was probably my first mistake... this place is TINY and gets packed very easily. There are hardly any tables/bar seats, and because it's a cafe where people want to relax and hang out, there were no chairs for my friend and I to sit at first. I ordered a phin ube over the counter to start things off as I waited around for a table to open up. What I received was not phin ube, it was just ube milk. It wasn't bad, just overpriced for the $7 that I ended up getting charged. My friend also ordered a matcha tea with strawberry and couldn't have more than a couple sips because the powder was not mixed in well at all.
Once my friend and I found a place to sit, we decided to place orders for food. We saw that this cafe was really pushing for online orders via a QR code, and because the counter was so packed with other customers waiting around for their orders, we ordered the food on our phones. After 40 minutes of waiting, I went up to the counter to ask if they received our orders. The barista was apologetic and said that he would need to re-submit our orders, as they apparently got lost in the system for some reason. After a few more minutes, another member of the staff came over and asked if I would be okay with a chicken bahn mi instead of pork, because the pork needed to be defrosted (?) and would take a few more minutes. I opted for the chicken just because we'd been waiting so long at this point. Once the food arrived, it was tasty but soggy and definitely not your typical crispy bahn mi. The flavors were there but the textures were lacking.
Overall, I was really not happy with the dining experience here from start to finish. Although the staff were kind and likely just overwhelmed with the amount of people in the cafe, I think they really need to improve their ordering process overall. I don't understand the hype and won't be returning.