Tom B.
Yelp
Been doing it since 1986! That's serious business. In the world of pho, that is positively grandfatherly. At least in the Puget Sound area. They're clearly a tightly bound part of the Hilltop community. and you can see it everywhere--tons of regulars, tons of event and arts flyers up in the windows. They must really care about their neighbors and their community.
They only do pho. They have a menu board on the wall behind the register, it's like a burger joint or something. No menus at the table. They do have a couple appetizers, but no other entrees.
They only take cash. They don't tell you this until you get up to the cash register. There's no ATM nearby. If you leave to get cash, even if it takes you 20 minutes to find an ATM and get back, your tablemates might still be looking at a mountain of dirty dishes. After 20 minutes. 20!
We had three bowls of pho, two orders of spring rolls, and a lemonade, and all this was $32 even. Insanely good prices. That's why they get two stars instead of one. Those large bowls are true larges, just massive vessels of soup.
The soup LOOKS amazing. At first. Nice slabs of meat, nice bright vegetables, nice bright condiments, huge leaves of basil--you could hedge off a garden with these condiments. The broth is pale, murky, and covered with drops of floating oil. Once you notice that, the soup doesn't look quite so amazing. It smells kinda funky, kinda got that wet laundry thing going on. Not that bone broth, cinnamon, coriander, star anise thing that you want it to have going on. The wet laundry thing. Feh.
Those condiments look great. The chili paste looks great. Hey, that squeeze bottle is handy! They bring you a fork whether you ask for one or not. That's annoying. The lady brought out plates and shoved them around on the table like she was dealing three card monte. It took her forever to be satisfied that she had mixed the plates around enough. Lady, please.
Another lady came out and mopped the floor while almost every table is packed. For every reason you can imagine, this is the exact wrong time to mop. It makes the floor dirtier. It makes it harder to walk on. You don't get under tables and chairs, where the food falls. Why are you mopping during dinner rush? So you can have witnesses that you used it?
Based on their cleaning philosophy as it applies to kitchen floors, you can imagine how the kitchen and bathrooms look. Grimy buildup everywhere. You have to practically climb over stuff to get to the bathroom, then to get through it to the toilet.
I know this place has built up a ton of regulars and a ton of loyal fans. Charging well into their fourth decade, I should hope so. Did they used to be amazing? They must have been. There are two better pho places on your way back to where you parked from here. The prices are rad, and the people are characters, and the history is awesome, but for the actual food, go somewhere else.