Thomas Farrenkopf
Google
This order was delivered by GrubHub and was delivered in appropriate time.
The flavor of the pho broth was a little underwhelming and left me wanting a stronger taste. The restaurant does take the time to create an authentic broth but may cut the time short, leading to a lighter flavor. Since the broth can easily make or break a good bowl of Pho, this broth is 4 out of 5 stars, which is great for a regular location. While it's not the best in the area, it still has decent flavor. The chicken was a little chewy and did not soften after sitting in the broth for a while. The freshness of the chicken is questionable. As a frequent pho enthusiast, I was disappointed that this restaurant did not offer spring rolls, which is my go-to appetizer when judging a pho restaurant. This time I opted for the fried egg rolls and I was not impressed with the texture or flavor. Everything in the egg roll tasted old and lacked a desirable flavor.
The pho broth container and the chicken &noodles container were both of good quality, as there were no spills in the bag, and kept everything warm during delivery. However, the pho ingredients and the egg rolls were delivered in Styrofoam packaging which is environmentally irresponsible. As seen in the pictures, the container with the egg rolls was either cut or melted in an unusual way. I suspect the restaurant cut the box to allow for venting and to prevent melting. Getting rid of the Styrofoam containers would yield a higher service rating.
Overall, not too bad. I'd visit this restaurant again if I'm in the area.