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Google
Pho Street Vietnamese offers a somewhat unconventional dining experience. The location includes an Auntie Anne’s store inside that appears permanently closed, which adds to the unusual ambiance. However, the restaurant itself serves quality pho and is a convenient stop for anyone in the area or attending an event at the Convention Center.
To order, guests should enter through the Arch Street entrance, where they can use one of two self-service touchscreens, as there is no staff member at a front counter to take orders. After ordering and paying via the kiosk, customers simply take a seat and wait for their number to be called. Orders are typically prepared and served quickly.
A personal favorite is the shrimp pho, which comes in a generous portion. The broth is flavorful and comforting, especially satisfying during colder weather.
While the food is commendable, the atmosphere could use improvement. The restaurant often feels empty and quiet, with minimal interaction from staff, who remain in the kitchen. On my first visit, I was accompanied by a friend who felt the space was uninviting and chose to leave. Enhancing the customer experience through a more welcoming environment would be beneficial. For instance, the television screens remain off, and there is no background music, which contributes to a lack of ambiance while waiting for food.
Despite these shortcomings, Pho Street Vietnamese delivers a solid culinary experience. The quality of the food, especially the pho, makes it worth visiting if you're nearby and in the mood for a warm, satisfying meal.