Crisol O.
Google
I placed an order with the owner's daughter at the swap meet located at 55th Avenue and Bethany Home in Glendale, and they instructed me to pick it up the order when it’s ready at the Phoenix marketplace, specifically the car accessories store near the food truck while entering the establishment on 67th Avenue and Thomas. I placed the order on December 28, 2025,
and who assured me that the order would be ready on Saturday, Jan 10,2026 . Upon arrival, however, the item was not available, apparently and they attempted to provide a substitute but was not close to what i order. I requested a refund, which they claimed was unavailable, suggesting that I return to the original location. Due to the inconvenience, I declined and instead contacted the number listed on the receipt. The individual who answered,her husband became confrontational and ultimately refused just started saying excuses like they lost my order slip and that why it was not ready and that the daughter didn’t know where she place the order slips and that why they didn’t have the order in their hands all excuses in the book but no solutions not even a sorry let me get your order to you right now and just told me to leave the premises without providing a resolution. Consequently, I will not be conducting business with them again and would advise others against doing so. I feel bamboozled they didn’t want to give me the correct item or my money back they are a scam why would I want the incorrect item as soon as I said that’s not what I want she got delulu and scream at me to get out
why would I want an item I didn’t asks for
I expect more from a family business
The daughter created the order slip and informed me that we would be picking up the order with her mother, and her father was the one who assured me that the order would be ready on Saturday; jan 10,2026 I called twice before going and each time they said they was working on the order until he said it was ready on Saturday however, there was no communication or accountability. The customer service was terrible
Screaming at me with my baby in my arms to get out instead of refunding me is crazy do BETTER you thieves!