Phonatic Vietnamese Restaurant

My family and I have eaten here a few times or taken food home. I have only ordered the Sara bowl (pork and shrimp) and the Grilled bowl with vermicelli and pork. Both have always been very flavorful with generous amounts of vegetables, noodles and pork (so good). The Sara bowl has always been accompanied by the very delicious broth. We were just there yesterday and the staff was very friendly.

When phonatic first came to Austin, they were great. But just like most chain restaurants, they got lazy and complacent. They stopped caring about the food. Me and my fiancé has been to this location quite a bit. The last few times just wasn’t good at all. This time we got the pork egg rolls. These are normally ok, but this time they had a weird taste to them. Can’t explain it. Just can tell something is off. We also got the bowl of brisket and meatballs pho. I have never had thinly sliced brisket taste sooo tough. It tasted as if I was chewing on a rubber tire. Devoid of any flavor. They were very stingy with the meatballs, and we paid for extra. The meatballs are normally my favorite things. This time, they were just as bad as the brisket. Overcooked and texture was that of rubber. I bit into one meatball and immediately hurt my tooth on a whole peppercorn inside of the meatball. I think it’s time to find another pho spot or go back to cooking it at home. Maybe the past few times we’re off days, maybe not. But we won’t be back. Eggrolls, 2bowls of pho with brisket and meatballs plus tip came out to be $60….

I’ve ate here a couple times and any chance when I’m in CP! The food and service have always been great! The food has been delicious every visit!

We came here for the first time! :) I had a bowl of vegetarian pho 🍲 It was very delicious 🤤 with generous amount of veggies and tofu! The broth was also exquisite as well! If you are around and looking for healthy pho or veggie pho, this place is the one you are looking for. Come and enjoy! :) Cheers 🥂

Of the afternoon so quite slow. Employees were eating. I stood looking at the menu for three minutes or so and one of them got up and took my order Service adequate. I ordered half of a Banh mi-pork and half bowl pho. I requested no cilantro on either one. My order was delivered about five minutes later and there was no cilantro in sight. I find that awesome as that little detail is often overlooked. The sandwich was better than expected on warm fresh crispy French baguette, a little bit of pickle veg, lots of pork. It had some type of Asian male on it as well. It was really good.. The pho on the other hand was a huge disappointment. I used to come in 3 to 4 times a week and order it. It was absolutely a staple. And was really tasty.. I haven’t been in for about a year as the last time I came in Service was poor and the food was really not good either.Tje pho today had I have Round as the protein along with rice noodle and chopped green onion lots of fresh basil and beans sprouts on the side. The sprouts were already turning brownish and indication of lack of, but my big complaint was that the broth to the Pho, which is usually what it’s all about had very little to no flavor. So disappointing.

I have ordered the sara bowl from here 3 times, and it never includes the broth on the side that it is supposed to come with. I called the restaurant and the receipt says that I opted out of the broth when I did not. It doesn't even give me the option to take off the broth on the website. Nor does it give me an option to add it. They need to fix this issue, because the only reason I order that vs another entree is the broth, and it's really pissing me off that I've ordered 3 times and it was missing all 3 times. Fix this.

Ordered in store and took to go. The sprouts should have been thrown away several days ago. Totally gross. Same with the lime. We ate what we could but I'm hoping the rest of the dinner won't make sick.

I have never tasted anything so bad in my life. I literally left all my food on the table and walked out. The failed sign on the door from the Board of Health didn’t help my experience either.

I don't know what it is, but the broth for the pho at this location is just not right. It is missing something, but I don't know what it is. The service is passable, much better than the RR location. However, eat at this franchise at your own risk. I have a strong suspicion that the RR location gave me food poisoning. I have always wondered why California and some other states require restaurants to post health ratings on the door (or somewhere prominent). I then decided to look up health scores for both Phonatic locations. Suffice to say, neither location performed well. Check for yourself and go to the website for: Williamson County and Cities Health District. There are so many options for pho, I would not recommend this business.

Ordering online is over 20% higher menus prices even for carry out!? Such a scam, you should be more honest with customers

Closed by Health Department. Had visited on a few previous occasions. Was not overly impressed with service or prices. Food was ok, but again, was pricey. Thought I'd try it again and give another chance. No such luck.

No cash accepted here. Pay first to eat. No server just a cash register to pay upfront. Pho is ok but the price is higher than normal but maybe that's an Austin thing.

Of the afternoon so quite slow. Employees were eating. I stood looking at the menu for three minutes or so and one of them got up and took my order Service adequate. I ordered half of a Banh mi-pork and half bowl pho. I requested no cilantro on either one. My order was delivered about five minutes later and there was no cilantro in sight. I find that awesome as that little detail is often overlooked. The sandwich was better than expected on warm fresh crispy French baguette, a little bit of pickle veg, lots of pork. It had some type of Asian male on it as well. It was really good.. The pho on the other hand was a huge disappointment. I used to come in 3 to 4 times a week and order it. It was absolutely a staple. And was really tasty.. I haven't been in for about a year as the last time I came in Service was poor and the food was really not good either.Tje pho today had I have Round as the protein along with rice noodle and chopped green onion lots of fresh basil and beans sprouts on the side. The sprouts were already turning brownish and indication of lack of, but my big complaint was that the broth to the Pho, which is usually what it's all about had very little to no flavor. So disappointing.

We came here for the first time! :) I had a bowl of vegetarian pho It was very delicious with generous amount of veggies and tofu! The broth was also exquisite as well! If you are around and looking for healthy pho or veggie pho, this place is the one you are looking for. The vibe of this place is nice and the service is awesome! Come and enjoy! :) Cheers

Simple menu that is easy to order. Plenty of apps and shared plates besides just pho. The restaurant situation is order food before you sit down. Service here is always so quick. I don't think I waited more than 5 minutes for my food to be served. Get the pork banh mi sliders, you will not be disappointed. So much flavor in each bite. First time ever trying a bao buns, it's looks doughy but it pulled so easily. Steak was plentiful in the pho. All toppings are served on the side which I appreciated as I do not put everything. Good portions overall, but pho size is meant for one.

Food: 5 / 5 Service: 5 / 5 Cleanness: 5 / 5 Parking: 5 / 5 Price: 4.75 / 5 There's nothing bad that I can say about PhoNatic. As expected, the food was AMAZING and the customer service was TOP NOTCH. If my gf and I lived closer then we would be coming back VERY often. (If you're the owner, PLEASE open one in South Austin! We recommend: Sara Bowl Tofu appetizer D&D Tacos Definitely go the PhoNatic if you are around the area and WOULD HIGHLY RECOMMEND if you haven't even tried it yet! - TikTok/YouTube: @gillynova Video Review: https://www.tiktok.com/@gillynova/video/7246522855989546286?is_from_webapp=1&sender_device=pc&web_id=7244179504591603246

Vegetable Pho was amazing. I usually get it with white rice instead of the noddles. But it was yummy as is Vegetables were soft how I love. And the Tofu, was actually cooked (I cannot stand squishy white tofu) And they made it perfect!!! Thank you phonatic for a great experience. From the bok choy, to the herbs and mushrooms & carrots ...to the seasoning. I requested my egg to be fried hard, and it was runny. But I still give 5 stars Side note: I love the new take out containers! So much safer

First of all when we were trying to come in the door was locked and a few people were waiting in front of us at the door. We couldn't see anyone at the counter so one of the customers that was sitting by the door had to get up and opened it for us. When I go to the line I told the lady the door was locked and we couldn't come in, she said it was closed because it's too cold. We ordered a large bowl of pho with eye round steak, they gave us a ton of broth a few noodles and a few pieces of meat. Not worth it. Over priced for the amount of pho they serve. Then we ordered a pork sandwich that was cold and soggy. The meat inside the sandwich was cold and cut into huge pieces. I couldn't eat this. Very disappointed with the food and customer service. Won't be coming back!

The customer service is never bad. They may not be the happiest looking employees :) but they don't seem put upon by helping the customers or getting people their food in a timely manner.

I ordered takeout and the packaging was really convenient and no spills. The food was good but the pork spring roll was very loose and not tightly wrapped along with the dried stale noodles in it. The chicken pho I got was good but the broth was missing flavor, I added some salt and fixed it

Egg rolls were the best thing here. My vermicelli bowl with lemongrass beef was underwhelming. The meat tasted old and more teriyaki than anything. The meat to noodle/veggie ratio is low. If I'm in the mood for a vermicelli bowl, I won't return.

In the past, we have frequented this business at least once a month. The food has been great but every time we go we do not experience welcoming vibe. This past experience we came almost an hour before closing and the cashier expressed and reiterated in a rude way that no matter what at 9pm or closing, we would be walking out whether we were finished with our food or not. I completely understand wanted to get out of work and not stay late. But to say that we were going to be forced out and the way it was said is unacceptable.

Never again. PhoNatic in Round Rock USED to be great. And they changed management like 5 years ago, HORRIBLE. Came to one in Cedar Park tonight to try it again. Mind you it's been 5 years. Surely it's gotten better again? NO. Eye round pho had ZERO taste. No flavor. No seasoning. Noodles were a lump and tasted like they had been floating in old water for a while. Could not salvage them. No ice in fountain. Smelled like sewer in the whole restaurant. Unfortunately time has not helped them get any better, food wise. I HATE it when I waste good money on bad food!

I always get takeout from here so not too much comment on ambience other than it's a walk in order at the counter type place. But it's one of the few places you can get a good vegetarian broth.

The other day I came into this Phonatic for the first time. I usually frequent the Round Rock location on University. I ordered the 403 and two Pat's plates. This review will focus on the Pat's plate: This dish is roughly based on the Bún tht nng which is a dish that essentially has rice noodles, meat and grilled and ch giò (spring rolls). I have had this dish many times in Vietnam and other American Vietnamese establishments. The meat for this dish missed the mark as it was grisly and had an uneven dispensing of flavor which is unfortunate as the rice and egg for this dish cannot carry it alone. I will go back but will not order this dish again.

It's been a bit since my last visit. They still have a large menu. A little confusing since they changed all the menu names from Vietnamese to American style names. That's little stuff I can adjust to though. I had the grilled pork over vermicelli (rice noodles). Meat had an excellent flavor. Lots of vegetables (bean sprouts, carrots, basil, etc.).

Always clean and food comes out pretty fast. I love their broth and no matter what I order I get a big bowl of it to go. Their chicken tacos are amazing!!! It's huge and evenly prepared (meat to veggie ratio) & delicious. The Banh My sliders were fantastic too. It's fusion style because the peking bun is Chinese. They have a lot of addition on their menu and I'm enjoying them.

Looking at flavors only, I love Phonatic! Every single dish I've tried, is packed with flavors and so good! However, when it comes to service, that's when this place loses stars. We ordered through UberEats and 1. Our order was wrong. But whatever, not a big deal, everything is still good. But 2. Look at the spring rolls. So full of lettuce, hardly anything else in there. Pats Place is not pictured but it's a MUST every time. Just imagine a rice bowl with the super savory marinated pork, a fried egg, fried spring roll and pickled veggies. My God, so good! Their Pho is savory and lovely for any type of day. There's no need to add any sauces, limes, nothing. It's good on it's own, adding sauces just enhances the flavor but it can definitely do without. Just to add, their to go dishes are nice and could be reused. Reduce, reuse, recycle, friends!

The pho was really yummy and photastic. It has affordable prices and I enjoyed my food. I don't like food, I love it. If I don't love it, then I don't swallow. (I swallowed) - Anton Ego

The food is still delicious I love the veggie pho. The main part of the restaurant was clean and pleasant to be in. Everything else however has gone down hill rapidly. First, there is no real human contact. You step up to a machine and order your food. There are no options to leave something out like onions. Do I want to tip? No, no one helped me. They used to have a rewards program. They canceled it and said they have a new elusive one no one really understands. You certainly dont earn points for ordering at the machine (you're forced to order at), and if you ask someone to give you your points later, they run around trying to figure it out but never do. The bathrooms at this location are a disaster. In the first stall, the toilet wouldn't flush, there was no soap and there was trash everywhere. I went to the second stall to wash my hands. Thankfully, though covered In trash as well, there was soap here. No idea if that toilet flushed, I didn't want to look. When I got my food, they just hurriedly handed me the bag and left. No words were spoken, no thank yous. If Phonatic wasn't the only place I know of that serves veggie pho, I would stop coming to all of their locations.

Great consistently good Pho! Love the sliders and spring rolls with peanut sauce. Will go back.

Phonatic is always so delish. The place is always clean and staff is friendly. Plenty of drink options. Tons of vegetarian options as well. Must try!!

5 stars! Had to come back after my first try last week. Sooo good! The food is so fresh and top notch! Service is always excellent!

Been here quite a few times and it's always good and what you'd expect. Food comes out pretty fast and it's always consistent. I normally get the vermicelli with chicken and half noodles. To be honest, I think I could split it with someone as I never finish it all. You can add a drink and egg roll for $3 so I normally do that. I'm happy they they added kids plates to their menu. My son got a pork bahn mi sandwich. I don't think he cared much for the French loaf it was served on. Nothing wrong with the bread as I've had the bahn mi several times - he just doesn't like crunchy bread. My wife always get the pho. Always good. I will say, the green chairs are completely uncomfortable. Luckily, there was a booth available and we sat there. Employee taking order and bring out food was polite.

I was just expected this one is a good place. But everything is sold out when we came for lunch. They just have 2 options for Pho: veggies and eyeround. The taste is kind of unfamiliar to what I have had- salty and unflavored. The place is cleaned and customer service is perfect.

I'm from the Dallas area and I have my go to place there. Since I do travel for work I like to tried a couple of pho spots but this place is just like my Dallas spot. It even taste the same. I got the chicken with veggies. The only difference is the veggies but I love it. This will now my spot for Cedar Park. It's so good and the staff are very nice.

Come here pretty often and usually get the bahn mi, they're usually pretty big and filling. This time I was served a bahn mi a 4th of the size and maybe an 8th of the original amount of meat. I was charged the full price and they're excuse was we ran out of the other bread so they shorted me and charged me the same. I wouldn't come here for a bahn mi again unless they revert or change their prices to where they aren't scamming people

That pork shoulder though! My wife and visit this place a lot, it's close to the house and has really good food. It's also vegetarian and keto friendly, which is really nice for us. I order the salad bowl with pork shoulder and my wife orders the vegetarian phu. We split the salt & pepper tofu, which is the best we've ever had. 10/10 would recommend.

Ordered take out WAS FREAKING FIRE very much recommend very easy to order over the phone and vibes seemed great!!!!!!!! FOOD WAS SO GOOD recommend the pork spring rolls

Just as General MacArthur promised to return to the Philippines, I swore to return to PhoNatic. And I did, though with a lot less fanfare. Even though the traditional nuoc mom (fish sauce) is very washed out, probably to avoid scaring off casual diners, I have to bump my rating up to 5 stars. PN is clean, fast, and reasonably priced given the portion sizes. This time, I went straight to the soup and entrees. The 'Filet Mignon Pho' is excellent, with a properly flavored Vietnamese beef broth and paper-thin slices of beef. This is their Cadillac of soups - you're paying for the tenderness of the beef cut - but the excellent broth would be fine with Eye of Round or Brisket steak slices as well. The best deal on the menu (IMO) is 'Pat's Plate', which consists of grilled pieces of marinated pork shoulder, served with an egg roll and fried egg on jasmine rice. Based on how addictively good the pork is, I'm going to assume that they marinate it in soy sauce, brown sugar, ginger, and crack cocaine. Speaking of controlled substances, an extra shout-out for the Vietnamese iced coffee, which is sweetened with condensed milk to buffer the espresso blackness of the flavor. Delicious stuff. Definitely a must-try if you're jonesing for Vietnamese food in Cedar Park. This place scores a 5 out of 5 on the 'CTJ Scale', as noted below. 5 out of 5 stars: Come-to-Jesus good. Would be OK passing away after finishing a plate here. 4 out of 5 stars: Come-to-Mary good. Would be OK being seen eating here by Mother Mary. 3 out of 5 stars: Come-to-Joseph good. Would be OK having a beer here with Jesus' Dad. 2 out of 5 stars: Come-to-the-Apostles good. Meh. Wouldn't have my last supper here. 1 out of 5 stars: Come-to-Nobody good. I wouldn't have my penultimate supper here, either.

Delivered to my daughters house, I enjoyed the egg rolls and the customizable vermicelli bowl that I had chicken thighs and another egg roll added to. The fish sauce is spot on and the serving size was perfect.

Worst experience ever. We ordered through Door dash and the order was wrong. We had missing items. We called immediately, the woman we spoke to was rude and even went as far as to accuse us of lying,"because broth is too large to forget." We never once asked for a discount or a refund just to come and get the broth that was forgotten. I am at a loss for words and how disrespectful and unprofessional she was. I told her ending our conversation, "if they have no communication with DoorDash, then how would she know if the woman that dropped our food off didn't have the bag with the broth in her car?" To top it all off when my husband came home with the broth and I had finally opened the container of pho, one was right, the brisket, mine was wrong! They have my veggie pho, zero chicken, with tofu. Horrible ! Honestly this should have never happened .......... over broth!!!

I'm not particularly a big fan of this place. I've only been once so I don't know if I can judge them accurately but I don't think I'll be going back. The staff are friendly, the service is fast, and I like that the prices are lower than some other places in the area, but you get what you pay for. The pho was nice and their packaging for takeout orders is wonderful but their meats are a bit tough, the meatballs were slightly pink in the middle, and one of the spring rolls had a hair in it. Gross!

So it wasn't my favorite. However it was very good. Young lady that took our order was very polite. Food was fresh and warm while having a really good flavor. I would go back for sure.

Great vermicelli bowl, loved the lemongrass beef it was seasoned well, I ordered online and came early and they were done with it ! Impressed. They used to be a girl that worked there not sure if she's still there but she was cool too. Definitely recommend the grilled pork spring rolls and the peanut sauce it's to die for.

Great spot Has great service food will fill you up it a nice quiet place where you can get some laughs

Disclaimer: This was ordered via UberEats for delivery, and it is more of a 3.5 instead of a 4, but my pho was so good it's a 4. I ordered the 403 and was so happy to see they offered zucchini noodles instead of the egg noodles. The broth was great with the garlic, and I thought it was better than my wife's beef broth version. The shredded cabbage and chicken small plate needed more seasoning, and the pork spring rolls were rolled so loose that they fell apart while trying to pick them up for the first time. At least the peanut sauce was good.

This is our go to place for pho. Been going here since 16. Highly recommend. The staff is friendly and very polite.

If I could give this place 6 stars I would, even 7. Look, I'm from Houston so I know authentic Vietnamese food. This place is the best Vietnamese Pho etc in the city of Austin. Fight me, because this food was good enough to slap your mama. And I would because I haven't tasted food with authentic Vietnamese seasoning in it since I've arrived in Austin. Hands down, the best. I will be back again and again!! PS. Don't ever change.

Food here is consistently good. If you are looking for quick vermicelli that is always reliably good, go here.

Everyone here is super welcoming and the food is delicious. Pho is hot and flavorful, and the restaurant is tidy and has a cool vibe.

The aromas when you walk in the door are amazing. The music playing from the speakers above proves a cool ambiance as you wait for your food. The food is delicious and fresh. The tables are clean and organized as are the bottled drinks by the register where you place your order. I recommend this location.

Love the Vermicelli noddles with glazed shrimp and Shrimp spring rolls are to die for! Highly recommend!

Cold meat, Luke warm vermicelli and old, barely warm egg roll. Disappointing. It truly seems like Covid has opened the door to subpar food. Especially when it's take out. It feels like you think I won't do anything once I get all the way home with my order. So today I stayed in house and still got cold meat on my order. I'm talking "refrigerator cold." No bueno!

Used to be so good disappointed. Order take out 3 times mess up 3 times. Spring rolls are not good. The skins are hard as a rock.

When we first arrived - no wonton soups, no pork rolls and no restocked condiments. I was told there was no wontons available, I ordered veggie soup kids meal to go. Worker didn't know the menu to tell me if if there was veggie soup. "Really?" I had also, ordered two double meat round eye and in one bite I finished all my meat realizing then I was never given double meat for what I paid for. Now home realizing they never provided me with my broth for my veggie soup give me a terrible experience with this place. So unprofessional and unorganized. I've called twice and no one is available to help. Poor customer service experience!!

This has been the worst Pho restaurant I've been; and I've been in a lot of them because I love Pho. But a good Pho. First, I asked for a brisket and flank steak Pho (8.25) and a Thai tea, so did my family of 4. The broth of the Pho wasn't beef broth, it was CHICKEN broth!!!! They never asked us if we wanted chicken broth instead of beef, and I actually don't like my Pho with chicken broth! The meat was horrible and with some green parts! Secondly, the tea. They gave us a cup filled with ICE, and then they pour the tea... giving just like 1 oz (from 8oz) of tea. This has been the more EXPENSIVE Thai tea I've paid; 3.50 for 1 oz of tea. The cup was 90% of ice. They don't have service and you have to make a line while the employees are inside chatting. Horrible Pho! Avoid if you can!