Sean C.
Yelp
If I could give this place negative stars, I absolutely would. I've tried multiple pizzas here hoping they'd improve, but every single one has been greasy and soggy. I really wanted to like Pibar because the atmosphere isn't bad -- but this last visit was the final straw.
We came specifically to watch the Dodgers vs. Blue Jays World Series game. They were showing the game on all their TVs, clearly promoting it to bring people in. We sat in the back room where there was a TV, but the staff refused to turn up the volume because one person at another table didn't want it louder, even though others did. Annoying, but fine -- we let it go.
Then things got worse. A family friend had been waiting for over an hour for a table, and even after more of their group arrived, they were never seated or called. Since our table for two could easily fit six to eight people, we invited them to join us. Just as we were finally enjoying the game, a manager came over and told us our "two-hour reservation" was almost up -- even though we'd just gotten our food about 30 minutes earlier. The rest of our group had barely sat down and gotten drinks, and they weren't even allowed to order food.
Apparently, this two-hour limit is mentioned in fine print at the very bottom of their menu -- practically invisible. We were repeatedly asked to leave and ended up walking out in the 8th inning after arriving in the 2nd. World Series games last longer than two hours; any place that promotes itself as a game-day spot should know that.
Between the disappointing food, frustrating service, and poor management decisions, I won't be coming back here. Ever again. (Update since they wanted to send an Al generated response to me) maybe you should focus on customer service and quality of the food, rather than how you plan to communicate kicking paying customers out of your restaurant just so you can get some more in?
Just a thought also don't play a World Series game if you're not going to let people watch the whole thing!