Mariah M.
Yelp
I hate being the person to give 1-star reviews, but yepp... here goes....
This place was terrible, and terrible it was. The only reason 1-star is not acceptable is because the dj played good music, and the grilled catfish was decent. Oh but moving on to everything else...
My good girlfriend and I planned about 3-weeks in advance to visit this establishment, and she decided to make a reservation for us. We arrived on time, and was seated immediately. But right after that, is where the problems began.
Our server, whose name escapes me, had her first day yesterday (4/14/24), and was scheduled to our section. I tried to give her grace, but boy it was tough. Our drinks took OVER 30 minutes to arrive, but we had some good music surrounding us to keep the vibe going. The 30-minutes also - may not have been such a strain if our tables didn't have the advertised "2-hour maximum seating time" sign posted.
Moving on, our server kept coming over to ask if we needed anything. Last thing we needed, was our food. That we ordered an HOUR AND 15 MINUTES earlier.......... I guess the server notices our frustration and walks over to the table to tell us "a few more minutes".. as if a table to our left AND a table to our right, both of who were seated after us, received their food before us.
FINALLY - we get our food and my God it was below average. Like really -- dry French toast cold grits? Seriously? This is what we waited an hour and a half for? And oh - since we're being 100% honest here, OUR SERVER LEFT HALFWAY THROUGH OUR VISIT. Never have I ever had that happen to me. And before she left, she told us that Piano Keys scheduled THREE 1pm reservations, which brought a huge kitchen-staff delay. Not sure why that even mattered 2-hours after our arrival. Remember - 2 hour limit right?....
So - overall, you can play the same music the dj plays in your car either leaving, or visiting another restaurant. This establishment is terrible. & simply put, neither of us would return or recommend this place to anyone else.