Piattino: A Neighborhood Bistro

If you’re ever stuck at the airport and feel like punishing yourself before a flight, Piattino is here to make that dream a reality. Let’s talk about the pizza first. Imagine a chef who took “wood-fired” a little too seriously—our pizza arrived with a beautifully charred crust, so expertly burned that they thoughtfully pre-cut off the worst parts. How kind! The flavor? Oh, it simply wasn’t there. Bland, uninspired, and somehow managing to taste like nothing. A true feat of culinary emptiness. Now, let’s move on to service. Asked for water for my kid—never got it. Asked for silverware for three people—apparently, Piattino believes in a hands-on dining experience. Ordered a Stella, and what arrived was a flat, lifeless drink, much like the enthusiasm of the staff. But here’s the best part: A quick scroll through Google reviews shows years of confidently bad ratings, with management copy-pasting the same robotic “We will address this” response. And yet, here we are, still experiencing the same legendary incompetence. If you’re ever stuck at the airport and feel like punishing yourself before a flight, Piattino is here to make that dream a reality. Let’s talk about the pizza first. Imagine a chef who took “wood-fired” a little too seriously—our pizza arrived with a beautifully charred crust, so expertly burned that they thoughtfully pre-cut off the worst parts. How kind! The flavor? Oh, it simply wasn’t there. Bland, uninspired, and somehow managing to taste like nothing. A true feat of culinary emptiness. And the best part? No basil. Despite other diners getting basil on their Margherita pizzas (as confirmed by both nearby tables and past reviews), ours arrived as a sauce-and-cheese-only special. Maybe basil is an exclusive ingredient here. Now, let’s move on to service. Asked for water for my kid—never got it. Asked for silverware for three people—apparently, Piattino believes in a hands-on dining experience. Oh, and plates? Not a single one. No sharing plates, no personal plates, just vibes and napkins. Ordered a Stella, and what arrived was a flat, lifeless drink, much like the enthusiasm of the staff. But here’s the best part: A quick scroll through Google reviews shows years of confidently bad ratings, with management copy-pasting the same robotic “We will address this” response. And yet, here we are, still experiencing the same legendary incompetence. Final thoughts? If you enjoy flavorless food, nonexistent service, and the thrill of wondering just how bad an airport restaurant can get, Piattino is the place for you. Otherwise, do yourself a favor—hit up the vending machine. It’ll be a better meal, and at least you won’t have to beg for a plate.

The mushroom pizza and kale salad were more than decent, especially for the airport. The service was a bit gruff then kind, but you have to be aggressive about grabbing their attention. The wine worked. We’ll do it again.

Margheurite pizza equivalent to cardboard. Had to call the waiter for any attention. Soft drinks not on the menu. Seat uncomfortable. Table rocked so I folded up a placemat and put it under the leg. Then it rocked the other way.

Gladys was really nice and she convinced me to try the Piattino salad which was really good. So if you are looking for a nice option, the salad are really good.

We stopped at this airport restaurant because we were in a hurry to catch our connecting flight to Europe, which was going to be 8 hours, and we knew we would get hungry at some point. There weren't many choices in this area of the terminal, so we picked this one. It was not a good choice. We ordered a Margherita pizza to split, hoping it was easy enough to make and would taste fairly good. We were wrong. It didn't taste good. More like it was 3 days old. The salad was just average. The prices were high, as was the tip that was automatic. It was packed with travelers in there, and the service was slow. The server was swamped. We had to leave and didn't finish the pizza. Our bill was $89.31 for two people. We won't be returning anyway.

There were free tables everywhere, only three people were in the restaurant. We had a lot of bags that we tried to place around the table. Prices were sky-high, so we expected friendly service. We were disappointed! We had to put away or wear our bags and coats, as suggested by the waitress, whose behavior was unacceptable. She made a cynical remark towards us, so the four of us got up and left the table. Prices are in the robbery category, the waitress and service deserve only 1 star. I wouldn’t recommend this place to anyone!

A small airport restaurant is pretending to be on the high street. There are two persons standing in the door asking the guest to wait being seated. Long waiting because only one waiter serving. The meatball pasta was ok, the other pasta was even better. The prices are high, but this is understandable when there is no concurrence nearby.

We came here and ordered food, they told us they will call us in 20 minutes. We waited for 40 minutes and after 40 minutes they told us that the restaurant is closing soon. So we asked why they made us wait and didn’t tell us because we could’ve went to a different restaurant. They just said they didn’t know. The manager was extremely rude. I do not recommend, total waste of time. It’s a good restaurant but the but bad personal discipline.

The Good to Pretty Good: The caesar salad. The chicken parm. The tiramisu and cheesecake. Not sad about them. It was one of my friend's birthdays, and when we started singing for her, everyone in the place joined in and then clapped for her. It was an unexpected party up in the Newark Airport at 10 pm. The OK: The pizza. It was fine at best, despite the very serious oven they're working with. Beware, the soppresata pie is super spicy. The Bad: The pasta accompanying the chicken parm. It was...bad. One of us ordered a vodka and soda. Our server said, "What kind of soda do you want? Coke, right?" The Ugly: The only thing you really want in an airport restaurant is (1) edible food, (2) alcohol, and (3) to get out in a timely fashion. Unfortunately, we couldn't find our server for 20 minutes because she appeared to be running all over the terminal trying to find some dine and dashers...who may have had the same issue and were forced to go catch their plane.

The meatballs were amazing and the Caesar salad perfection. My wife and I were pleasantly surprised to eat such delicious food at an airport. We had a very sweet waitress, Gladis! She made the experience all that more enjoyable.

Ordered a simple mozzarella de buffala salad. It was great! It was the experience with the rude bartender which docks off all the stars. While the restaurant and bar hours opened at 1 PM, I sat down a bit earlier. The hostess offered me seating at the bar, hightops, or regular seats. Because I wanted to sit by the bar high top with the chargers I told her the bar and proceeded to sit there. The bartender gave me a menu then asked if I'll be drinking or eating and I said both. I looked at the menu and decided that since I'm just waiting for the business lounge to open. I decided to opt out of a drink and just order a salad. He gave me attitude and said I thought you wanted to drink at the bar. I said I decided that I changed my mind. There's literally no one here which is also another reason why I became agitated at his attitude. He needs a check because I've never heard of needing to order a drink at the bar if I wanted to sit at the bar.

My girlfriend and I stopped by here for some drinks and a pizza, while at the airport before boarding for our flight. We had a couple of hours to spare so we figured we would try this place out, since it was right by our boarding bay. The drinks were average. We tired their bloody mary, as well as 2 beers. They tasted as expected. For an airport, the prices weren't too expensive either. After some drinks, we ordered a pizza to split. We went with the one with lots of toppings on it. No complaints on the pizza. It hit the spot anand satisfied our hunger. The sauce and cheese were decent, and i liked the variety of toppings they had. Overall, for airport food, not a bad spot. A solid average spot with an average rating.

I arrived at the restaurant to eat, I asked for a table, the manager deume attitude and she didn't give me a table because it was a person saying that she could only give a table for 2 people that if I wanted to eat I had to stay at the bar and the restaurant had several open tables. The way she talked to me deserted I'll never come back and not only I don't advise anyone to go there because the manager treats customers badly she just deume attitude I won't come back anymore

Not sure why this place has such a low rating because we were pleasantly surprised by the food and loved it! The Neapolitan-style Mushroom Pizza and Chicken Parm were great. Not too salty and flavors were there. The pizza was chewy and loved the onions and mushrooms together. The portions are generous as well. Great option at the airport, especially to-go!

We stopped at this airport restaurant because we were in a hurry to catch our connecting flight to Europe, which was going to be 8 hours, and we knew we would get hungry at some point. There weren't many choices in this area of the terminal, so we picked this one. It was not a good choice. We ordered a Margherita pizza to split, hoping it was easy enough to make and would taste fairly good. We were wrong. It didn't taste good. More like it was 3 days old. The salad was just average. The prices were high, as was the tip that was automatic. It was packed with travelers in there, and the service was slow. The server was swamped. We had to leave and didn't finish the pizza. We won't be returning anyway.

Emad is the MAN! So kind , helpful, attentive, and we loved him!!! The food was also great!

Stopped here on the way to Europe for our vacation. Service was fair, prices were incredibly expensive, even for an airport, but Piattino's was the only place open for lunch. Pizza was fair, portion was small. I wish I had a different option ---------

You think airport food can't be that good right? Wrong! This place had the best airport meal I've had gateside at Newark Airport. The Truffle Carbonara was a total win! The meatball appetizer and Caesar salad were just as good. Don't be afraid to order something other than pizza at this place. The pizzas looked great as well. The prices were totally reasonable as well. Enjoy! I did! Service was super as well and they had real menus. Not scan this barcode.

Great food, came out fast and tasted awesome. Not a bad spot if you need to get some food quick while waiting for your gate. Mary G was fantastic and super attentive!

For airport food... this was pretty great! We had a super-delicious salad and a pizza. Of course, like all things airport it was crazy expensive.... And you are a captive audience. But it was tasty. The only other downside was that they seem to be constantly super busy because there really isn't much for food in this terminal. So service was a little slow...just a lot of people for the number of staff.

I've been here for lunch and had clams and gnocchi which was delicious. I recommended to friends and we had special braised short ribs sooo bland , crab ravioli was fishy. So disappointed-we won't ever go back

Thought the interior and decor were very nice. Food was really yummy enjoyed everything. However the service was peculiar. Walked in at 1:30pm on Sunday. Only two other tables in the restaurant however we waited near the host stand for a minute or two, even though the female employee was standing right there she didn't acknowledge or greet us at all. Another server then sat us and waited on us. After 10 minutes the other two tables had left, leaving us the only remaining table in the restaurant. Our server was good however no sense of urgency. Throughout the entire meal the one other female employee who I assume to be the bartender just stood behind the bar applying coats of lipgloss while two separate groups of tables waited at the host stand. We sat and watched as the only other table about 10-15 people total crowding the front door while the one female bartender completely ignored the patiently waiting guests. Once she finished applying second coat of lipgloss she walked from behind the bar, through the crowd of waiting guests and into some employee door next to the host stand.I would have walked out if I were one of the guests waiting being blantanly ignored. Food was delish but would not go back because of this experience. While getting in the car we regretted not trying the Office Tavern next door which looked it was bumping inside. Maybe next time

When dining in an airport, expectations are set low. Really, very, terribly low: images of crumbly wraps, grey tasteless burgers, limp salads, all heinously overpriced. Piattino came as a pleasant surprise. Offering up thin crust pizzas and a full bar, Piattino is the best of the bunch in Terminal B. With some time to kill before our flight to Iceland, we grabbed dinner and drinks here. The pizza was much better than expected: the margherita had a slightly sweet tomato sauce and the funghi's mushrooms melded well with gorgonzola. Prices were as high as you'd expect.

TERRIBLE SERVICE! Service was beyond appalling. Bad attitude and a long wait for mediocre, overpriced pizza. You would think they would get the concept of urgency, given that they do business in a major international terminal, but no... Save your money and buy a sandwich next door.

3.5 stars rounded up. Wow! A Newark Airport restaurant that is actually good & not just in comparison to the rubbish I've had the misfortune of coming across on my travels out of Jersey. We sat at one of Piattino's high-tops for a quick dinner before our evening flight. Our waiter got us in & out quick; we had about an hour before boarding time. We ordered: -- 2 diet cokes -- Rapini pizza: sweet Italian sausage & broccoli rabe are the main attractions with parmesan, mozzarella, red pepper flakes, & San Marzano tomato sauce rounding out our thin crust toppings -- Warm Roasted Beets & Baby Kale: piquant mix of pickled shallots, pistachios, ricotta salata, & a heavy pour of mustard seed vinaigrette. Total before tip: $46 I might have to make sure I fly out of Terminal B from now on.

People who need to get out of the service industry work here. My table leg was broken so I moved over to the next table and the manager basically berated me for moving to a table too big for my party. He came over to "fix" the leg but obviously that didn't work because the table fell within seconds of him walking away. He also didn't wash his hands. The food is decent for being in an airport. But when the same manager came to serve me, he essentially threw it onto my table after and turned around so fast I couldn't even say thank you. He did, however, manage a big smile when handing me the bill and waiting for me to fill in the tip line. So pathetic. Out of spite, I only gave him 10% tip and I regret giving him anything to this day for making me feel the way I did.

Decent airport food! Came here before an international flight and it was quite yummy since I was hungry. We got the Piattino Salad and Bianca Truffled Carbonara. Loved the Orchiette but sauce was prrtty much alfredo. Salad was great though!

We just came here to dine and they said only to go orders. A lot of people empty tables and pizza bar was dead. Why can't we sit down and eat? It makes no sense!

My wife and I decided to share a quick bite before getting on our flight in case there was a big wait for in-flight food. It may be hard to tell from the picture attached but the pizza was fairly small and they barely added any basil to the pizza. I didn't find it very flavorful and the amount for the price was definitely unexpected. Hopefully the rest of the pizza they make has a better outcomes and worth the value. Thankfully, at least it didn't take long to receive the our pizza once it was ordered and the staff was friendly enough.

Awful service. Sat at the bar unattended for too long. People "working" there just milled around around doing nothing. Dirty as well

I saw people lining up before they were even open, and decided to give this place a try. This is more upscale than your usual airport restaurant. It looks like a mid-level Italian restaurant (complete with large central wood-fired oven), and has a large bar, tables, and an open air feel, despite being next to some busy airport gates. The drinks here were great, and I had the caesar salad, which was very excellent. The pizzas look to all be wonderful, although in fairness I only had the mushroom (funghi) pizza. This might be the best choice in Terminal B, and is definitely a level above the other choices in this Terminal.

Good service. Food was okay. Good location for a restaurant. Friendly waitress. Got the food fast overall great restaurant.

Only bright spot in the terminal (Newark airport). As with anything in any airport, it was crowded. Managed to get a seat at the counter. I had the spaghetti and meatballs. Very good. Service could be improved, as it was slow and scarce.

I'm giving these guys two stars, but that's just the benefit of the doubt. I never got to eat here, because these lazy bozo's basically shut the place down early so they didn't have to work. It's 8:15 (the guy says they close at 9:00), but the pizza counter is shut down and only serving beer. So, I say, come on, you shut the kitchen down an hour before close? Who does that? You realize there is a real bar just across the way? Anyway, they refuse to cook. F$&k this place. It has shitty reviews anyway, so maybe I saved myself a case of food poisoning. And to the owner. Hungry people come in around 8pm, and if your open 'til 9 (or apparently later, since it is now 9:07 and they are still open) you should do your job and f&$-@ING serve FOOD.

For airport pizza, this place was great! They were understaffed but not the fault to the wait staff. I'd highly recommend if in Term B.

Hubby said it was the best he's ever had and we've been to Italy and live in the New York area. Lol great crust 800 degree oven this was half serving

DISRESPECTFUL STAFF.... I waited about 25 min to be seated, then a Man pointed on the dirty 2 seat table for me to take it. I waited another 20 min for someone to take my order. Then i saw lady walking around I tried to get her attention, she waived her head and said oh no more people. I NEVER FELT SO DISRESPECTFUL IN MY LIFE.... i got up and she came to me again and said oh sorry my other table have been waiting for food about 40 min. I said I understand that..., but you don't want to serve me, it's very disrespectful. I rather be HUNGRY than eat in your place... damn... I get it place its busy, but no one is forcing you to work there if you can't handle it. I left....would never spend my money there...

What an experience. Where do I start? With the rude staff or the unsanitary service? Came here today and the girl give people an attitude about ordering pizza - she was annoyed people were ordering when they were closing. Not just to myself, but also to the other customers. Getting eyes rolled at me was not what I wanted when arriving here. I noticed one of the guys applying things to the pizza without gloves. So we addressed it and she told him with sass that we requested it. Him wearing gloves to handle our food should be a requirement - customers should not need to address it. It's a health concern. So gross. Also asked for a water cup. Opened it and it was brown. Think they may have accidentally clicked the Pepsi/Coke and went to water. Would have been great if they took the time to pour it out and replace it with clean water. But why would we do that. All in all, between the staff and service. I would avoid it.

came here as a last resort because we originally wanted to go to the priority lounge but that was in a different gate and unfortunately we would have had to go out of tsa and come back in which we did not want to do. we were a group of 5 and were seated pretty quickly. the waitress was phenomenal but apparently they were short staffed so the food took forever and unfortunately the food was absolutely disgusting - super salty. the waitress asked if we wanted to get another one remade but due to the long wait for the first dishes to come out, we didn't risk it. the waitress did give us a discount which was super nice of her, but the food was not it. we got 2 different types of pizza and pastas, maybe should've went for the salad & plain spaghetti instead...

Closes early. Looking for food during long layover don't waste your time with this place.

Food was impressive for airport food but service wasn't great we waited a long time for them to take our order when we got the food I asked for crushed pepper they gave me black pepper eventually they gave me crushed pepper. Overall good food for an airport

An unexpected delight in Newark international airport! The food was truly delicious and the bill was very inexpensive.

Suuuuuuuch rude and slow service. Could not be more rude to a pregnant woman waiting in line to order a pizza and ask for ice. There wasn't a single friendly or helpful host. Instantly regretted placing an order here but my toddler was going to be hungry and it was too late to go elsewhere.

Horrible pizza and horrible service! I asked for a plate and was told NO plates. I had to eat off of a napkin like a peasant ..

STAY AWAY FROM THIS PLACE The staff provide horrible service, it was half empty and I waited 30min to be seated...Not only that, I asked for the bill 3 times before my waiter actually remembered to get it for me, he almost made me late for my flight!!! 2 days later my credit card was billed for a different amount than I authorized, so the waiter was trying to scam me!! I have since reported this to Mastercard and they are investing this merchant....This happened on April 1st, around 10pm....

Pretty good salmon and rice, tasted fresh. Also we got a fungi pizza the mushrooms were amazing- the onions and blue cheese were a little overwhelming. We also got a salad with mint, beets, and pistachios. All in all was an amazing airport experience- but the onions were overwhelming, if you come here ask for light onions.

Wife's food and mine is no where to be found. When I asked the waiter where is my food, my wife is near half way done eating.. waiter responded thought you did not want anything. Originally I did say I did not want anything because they didn't even have half the items on the menu but at the end before waiter left, I said I'll have the chicken parmigiana pasta.. claims she did not hear HAHA.. newly opened and clearly not ready... barely ANY parmesan cheese available.. what's that about. Piss poor place off the bat.

Great experience. We had the sweetest waitress named Carly. So attentive in a bustling restaurant and took care of every need. The pizza from the oven was also very delicious! highly recommend!!

Rude staff. Only one table available, a four top, myself and co diner sit down. Waiter comes over and says at least 3 people need to sit to take the table. 2 other 4 tops nearby have one person each, but they are not molested. We were probably going to get a pie each, family that took our spot split one pizza 3 ways, no drinks. Brilliant business decisions. Would sooner eat broken glass then dine at this restaurant.

I came here with 2 hours to kill before my flight began boarding and left with an hour and a half still left. The options in this terminal are pretty slim due to ongoing construction and this place looked decent from the menu and the amount of people dining so I took a chance. I sat myself at the bar as I waited for a friend and was greeted by a man who was clearly not thrilled to be working. I kindly asked for a drink menu which he never brought to me, after time went by I asked again. Requested the house Pinot Grigio which was $11 a glass (standard for airport bars) & quite tasty. The people to my right and left both ordered food and everything looked good so we made the decision we would order some food as well. We asked the bartender for a round of wine in which he flatly responded that they didn't have that wine, they ran out hours ago. I had mentioned I had just ordered a glass just moments ago when he let me know that I wasn't drinking that wine, he just went ahead and poured a different type. Weird...but we went on. After asking for the food menu and never receiving it we decided it wasn't worthwhile staying to dine there so I asked for my bill for my wine. He handed me a bill reflecting a $17 glass, the one that I never ordered nor was given notice about the house Pinot being out. Sadly, the service we received was just beyond bad. This spot has the potential to be as good as a airport restaurant / bar can get but they have a lot to work on.

Great staff and tasty food; this place just open. It is really nice to see such a nice restaurant in Newark Airport. The pizza was yummy & the staff was super helpful. I know it just opened so they were getting lots of feedback from passengers to ensure the experience is right. I thought that was really encouraging. I hope they keep it up because I would diffidently come back again!.

Considering there were two places to chose from at this wing of the airport, this was definitely the befter choice. As busy as it was our server was as attentive as he could have been. The food...for Newark Airport food wasn't too shabby. The Caesar without fail was fresh minus the croutons. My boyfriends chicken parm was pretty good according to my boyfriend and my pizza was yummy but very cheesy which I'm not usually a fan of, but even so it was good. The drinks are were also decent. Overall if you have no where else to go...this isn't the worst place to be.

The experience of Piattino, Newark International Airport, is perhaps the most unsatisfactory experience I have had during my time as a Yelp/writer. It is so absurd it could find its place in a comic book. After going through all that is necessary to leave the USA I found myself at the gate aria. You know the situation. People leaving being hungry before a 9 hour trip over the Antlantic. So why not have a bite at Piattino. I ordered a Caesars Sallad. And I waited and waited. Finally the plate landed. Green sallad. Right green sallad with a horrible tasting dressing on it that had nothing with Caesars Sallad to do. Where is the chicken, I asked the waiter. You did not order chicken, he answered. So this is a Caesers Sallad, without chicken, I replyed. I guess so he said. I told him what a Caesers Sallad is. No reaction. Clearly I expressed my dissatisfaction. So put some chicken in another sallad with the right dressing, I told him. No, he said. So you expect me to pay for green sallad pretending to be a Caesars I asked. Why not, he replayed. I gave him the plate and he had a discussion with the manager. Did you think I had an apology... Not at all. Did you think I payed...Not over my dead body. While all this happened, I sat by the cashier, at least 12 customers came up to express their different kind of dissatisfactions. Me, and others, experience at Piattino is an example of how you are exploited in a situation where money goes before service, quality and dissent behavior. And with that you leave the United States of America. There are several serious reasons for asking the authorities of the Newark International Airport how they can allow this to be their standard. Obviously it is. Shame on them. In the future I will avoid the Newark International Airport and Piattino wherever it shows its greedy face.

Very nice meal upon arriving at gate .. the service leaves a bit to be desired but they just opened. Used to be a Greek place. Honestly I was pleasantly surprised in the quality of the food being that it's at an airport.. salad was fresh and the pizza was alright. Let's see how they hang in the 4 week mark

they were out of the caesar salad i wanted, so i ordered the Piattino salad which supposedly included a fig crostini. it arrived without the crostini - which was a major selling point for me - and when i pointed this out to the server he apologized and came back with a plate of croutons. that's right, not a fig in sight. needless to say i'll be taking my business elsewhere next time i'm near gate 62 in terminal b at newark. p.s. the servers are wearing badges that say "WE ID". They did not ID me. Broken promises all around.

Awesome Pizza I visited the latest Restaurant/Bar in Terminal B at Newark Airport. The service was excellent. There was so many delicious choices of pizza I couldn't decide what to get. My Classico pizza was awesome. Be sure to stop and get one before or after your flights. Loved it! Diane Salvati

The margarita pizza is really good! Definitely recommend it. The Caesar salad was fresh and had plenty of fresh Parmesan cheese. Probably the best food you could get here! Our waitress Carley T was very nice and accommodating to our needs. She took great care of us! Thanks again!!