Leif A.
Yelp
The experience of Piattino, Newark International Airport, is perhaps the most unsatisfactory experience I have had during my time as a Yelp/writer. It is so absurd it could find its place in a comic book. After going through all that is necessary to leave the USA I found myself at the gate aria. You know the situation. People leaving being hungry before a 9 hour trip over the Antlantic. So why not have a bite at Piattino. I ordered a Caesars Sallad. And I waited and waited. Finally the plate landed. Green sallad. Right green sallad with a horrible tasting dressing on it that had nothing with Caesars Sallad to do. Where is the chicken, I asked the waiter. You did not order chicken, he answered. So this is a Caesers Sallad, without chicken, I replyed. I guess so he said. I told him what a Caesers Sallad is. No reaction. Clearly I expressed my dissatisfaction. So put some chicken in another sallad with the right dressing, I told him. No, he said. So you expect me to pay for green sallad pretending to be a Caesars I asked. Why not, he replayed. I gave him the plate and he had a discussion with the manager. Did you think I had an apology... Not at all. Did you think I payed...Not over my dead body. While all this happened, I sat by the cashier, at least 12 customers came up to express their different kind of dissatisfactions. Me, and others, experience at Piattino is an example of how you are exploited in a situation where money goes before service, quality and dissent behavior. And with that you leave the United States of America. There are several serious reasons for asking the authorities of the Newark International Airport how they can allow this to be their standard. Obviously it is. Shame on them. In the future I will avoid the Newark International Airport and Piattino wherever it shows its greedy face.