Brooke H.
Yelp
I have been to this place countless times, and spent many dollars on birthday gifts and presents for my children over the years. The things I like about the store is that it's small, convenient, and curated.
With that being said, I will never spend another dime with this business. The customer service is atrocious. The second I walked in the store instead of being greeted friendly the lady tells me "just so you know, your stroller will not fit beside the jelly cat display." I was definitely taken aback considering I had hardly gotten in the store, and the jelly cat display was near the back. Even though I felt like I was inconveniencing the sales associate, I went against my better judgment, and continued to look for a gift. I picked out two cars, one for my two year old son, and one for one of his friends. As we were deciding which cars to purchase, she proceeds to ask me (instead of helping us), to move my stroller so that other people can get by. At this point, no one else was trying to get around me. The way that she made me feel was so condescending and demoralizing. It's obvious that the sales associate has no consideration for the very people that the owner is trying to serve.
Please do yourself a favor and avoid supporting stores that do not support families.