Pillows Grand Boutique Hotel Reylof

Ive stayed here for up to 2 weeks at a time multiple times for work over the past several years. The service, room, and amenities are always amazing. Its quiet yet in walking distance to the city center. The food options at the hotel restaurant and cafe are delicious, and they are always very helpful if there are any challenges. They also have a very nice spa. Highly recommend for any trip in Ghent

An exceptional luxury hotel perfectly located in the heart of the city. The property offers an impressive range of amenities, from world-class dining and spa facilities to elegant, comfortable rooms equipped with every modern convenience. Every detail reflects refinement and high standards — from the attentive, professional staff to the impeccable cleanliness and décor. An ideal choice for those seeking a truly premium experience in a central, vibrant setting.

We spent weekend on this amazing Hotel, location was great 10 minutes walk to the center. Room was clean and very spacious with balcony. Staff and services were amazing. Sauna and had an amazing facial spa with Helen. We dine at the restaurant LOF tasting menu were amazing. I wish they had some more of premium wine to choose from. Had an incredible lunch Olivier Bistro.

Amazing hotel. Friendly staff and great WhatsApp service when needed. The breakfast is the best, so much choice and all very good quality.|Also the bistro is worth a visit.|Rooms are clean and spacious. (Only WiFi was slow)

Maybe 4*...but 5* service.. Special Tks to Mika on reception.. Zain in the restaurant and Nicholas.. The AM.. The staff are amazing.. No request is an issue and sorted with a smile.. Had to change rooms after check in as tv had a cracked screen.. Mika actually helped carry our bags to the upgraded room.. Great location.. Luxurious linens and rooms.. Lovely spa.. FYI.. Narrow stairs to get up to the sauna.. Many thanks to the Pillows team..

Very nice hotel. Modern, chic, quiet. Sauna and Spa is quite small. The pool is rather a ticking box exercise. Clean facilities and amazing cleaning team. Amazing welcome goodies for when you arrive. However - diff price rates per night - no thanks, will never visit again based on that alone. Never ever have been to a hotel that does that … and I personally do not like it.

Stunning, stunning, stunning. If you want to have an exceptional stay while in Ghent, Belgium, stay at Pillows. My husband booked this hotel from Canada (where we live) and we had no idea what to expect, other than we knew the pictures of the hotel looked nice. We were so pleasantly surprised when we got to the hotel. It’s lovely, very well appointed and so close to everything you want to see in this beautiful city. We were there July 16th and were only there for one night. We could have easily stayed several more nights to get the full effect of Ghent. Turns out it was a good thing we were only there one night because the day we arrived, huge sound stages were being erected all around the city for a 2 week long music festival that was set to begin the day after we left. If you’re going to visit Ghent, do it. You’ll love it. But if you’re not going to the music festival, don’t go the last two weeks of July. Thousands and thousands of people descend on the city and you can hardly move, let alone see the historic sites.

Great location. Really excellent customer service from both reception, breakfast crew, and bar area. Lovely outdoor garden. Unsurprisingly really nice pillows! ( and sheets) comfy bed. Try to get a room facing the garden if you can. Good breakfast spread. Located a few mins walk from town center. I’m going to try other Pillows locations after this experience!

What a beautiful hotel in the quaint city of Ghent. You get a historic meets modern minimalism vibe which works. The room I was in was spacious and lovely. The bed linens , pillows (yeah, I am a total pillow snob) and sleep quality were fantastic. I loved the in room coffee. We were here for meetings, and the common areas are very well appointed. The property itself is really gorgeous!

My husband and I stayed at Pillows for a few nights of our European honeymoon. While making our reservation, my husband put a note in saying that we would be on our honeymoon. Upon arrival, a member of the front desk escorted us to our hotel room. Once inside, we realized they upgraded our room and left us the sweetest note and a few goodies to celebrate our new marriage. They also decorated our bed! My husband and I were shocked and very thankful. Our balcony even had a view of the castle! They went above and beyond to make our stay special. We would definitely recommend anybody going to get Ghent, to stay at Pillows. The staff is amazing and so friendly and the hotel is very clean. Definitely a highlight of our trip!

Opulence! That is the word that came to mind when I think about my week long stay at the hotel. Let's start with the service. Top shelf! From my arrival I have been treated like I am the only guest in the hotel even though I am not. The staff is very friendly and attentive. They seek you out to greet you and take care of needs you didn't even know you had. When I arrived at the hotel my bags were immediately taken from me. The receptionist brought me to my room and described the hotel, it's many amenities and all the functions of my room. My bags were also already in my room! How did they do that?? At the buffet breakfast the waitress asked me if I had any allergies and proceeded to sit me and then brought me all types of fabulous food. Btw, the cappuccino was incredible and I drank as many as I could throughout my stay. For dinner I chose to order food in one of the few very casual but high end sitting areas. It was like eating a meal in your living room, if you lived in a mansion. The staff is working hard to make sure you enjoy yourself and they make it look and feel inviting and effortless. Enough on the service....let's talk about the room. One big pain point when I travel is the ability to get a good night sleep because of the beds. The bed is awesome! Very high end sheets, feather duvet, feather pillows, and even a mattress pad to make the bed even more comfortable. Slept like a baby. The room is very well appointed with a daily stocked FREE minibar. Yes, free. It consisted of Belgium chocolate, water and soda. Everyday when I got back to the room it was magically restocked. The bathroom is very nice with a large shower and fog free mirror (nice touch). The room also has a 50" flat screen television (connected my laptop to it easily) and a Bluetooth speaker. While the room is not large, you are eager to get back to your room each night to relax and unwind in style and comfort. Now for the food.... I spoke already about the service at breakfast. The food itself was very good. What you would expect for 25 euro at a high end hotel, pastries, meats, cheeses, eggs made to order. What sets it apart is the service....and the cappuccino. For dinner I ate in the upstairs bar area in one of the living rooms. I started with a French onion soup. It was very good but the herb butter and bread was awesome. For the main course I had the peppered steak. While the portion was small, as to be expected, it was excellent and cooked to perfection. The chef brought it out to me personally. For desert I had a creme brûlée and of course a cappuccino. Both were excellent. In summary, I stay at many hotels globally and this one is the best hotel for comfort and service by a long shot. If you can stay here, you won't be disappointed! I sure wasn't.

I have had the opportunity to travel all over the world because of my job in sports. I've stayed in some of the nicest 5 star hotels imaginable. None compare to Pillow Grand Hotel Reylof. The service is extremely top shelf and the facilities are as beautiful as they come. My wife and I were greeted and taken care of with so much class from the moment we stepped foot in the building until the moment we left. My personal favorite moment was having bottles of fresh water waiting in the cup holders of our rental car each time we picked up from the valet. I would gladly recommend to anyone looking for a place to stay while in Ghent. I hope my future travels will bring me near so I can experience Pillow Grand Hotel Relof or another Pillow location again.