B B.
Yelp
Nope. Just nope - customer service is key for me!
On a recent, mid-week (Wednesday), late afternoon (before 5PM), I entered asking to see the menu - as at this writing - there were neither hours nor menu posted either on or near the doorway.
The menu looked yummy and well within my budget -however ...
- when I asked about seating, I was told I "... could sit at the window" (mind you, full sun, in your eyes isn't necessarily conducive to a positive dining experience!);
- so I asked about other seating arrangements - "Is there another space or table - it is quite bright there?" (pointing to the afternoon sun glaring through the window) and was politely told "No. There's nothing else available"; for the record, one booth and two tables each had two people in them (6 people total);
- I inquired further, giving the hostess an opportunity - asking directly, if there were "... any immediately pending reservations?" and was succinctly and directly told "No."
So ... I left. I didn't even say "Thank you".
Here's the deal - if an establishment turns away a customer, without pending reservations (understanding potential impact to future income to the establishment), then your customer service capability is in question.
Oh - my attire? Just in case that would come into question - it was "business casual"; pressed khaki chinos, and red blouse - I was in McMinnville on business.
I cannot, in good conscience, recommend or refer a poor service location, especially as a business woman.