Neezam M.
Yelp
First, I want to say this is my third review of this cafe; I absolutely love it here. My past two experiences have been nothing less than 5 stars and this would have followed the same path, however.
Tonight, was a live performance and I suppose it stirs things up a little bit. I had two orders, the first being two hot mocha lattes, with chicken nuggets and French fries. This is the order that dropped the rating from a five, to a four. The mocha lattes, were not hot; there were rather a step above lukewarm. in the case, since it is mocha, the actual particles were not allowed to fully blend into the milk and espresso; leaving chocolate chunk on the surface. A disappointment but not enough to nuke the review, the next thing however was. It took me roughly 35-40 minutes to receive my last order item. At that point, the mocha latte was finished. Then, I went ahead and ordered again, this time just two mocha lattes, with the specific instruction of extra extra hot. Still, came out with little chocolate clumps but substantially smaller in size. Now, I could fully enjoy my meal; at a steeper price than I anticipated due to the incredible delay in service.
why two stars when the other times have been good? well there was one barista saving the place with how amazing she makes the lattes, all other times after that I gave the barista the benefit of the doubt but its been bad. Lukewarm mocha latte with huge clumps of mocha powder sitting at the top and having to spend $50 because the first round was horrible, is a bit insane. Then the 35-40 wait, utterly insane. The performance was nice but something you can easily see at other live performances.