Valentina P.
Yelp
Oh gosh, gosh, gosh, gosh, gosh, gosh, gosh, gosh, no. Yes, I counted how many times I said it in my head.
I ordered a pizza that I specifically picked because, unlike the others, it did not include green bell peppers. Nobody in my family likes or will eat green bell peppers or things that have touched them. They are bad, and everything touched by them then tastes overwhelmingly of bad.
I called to complain (while looking at the company website, btw, and at the item description on their own page) and they told me it was my fault I didn't know they'd decided to add that topping to the dish on some updated menu that was unavailable to me.
Do I feel bad about how stern I was with the guy? I'm hoping he was the owner or related to the owner. It's not workers' fault when people do stupid crap like that.
They were trying to tell me since it was my fault I ordered online I should just remember better for next time. I was adamant enough that they offered a discount on the next time I order a pizza of a certain size there and a free slice of a dessert (that they made me pick at the time instead of when I place my "next order"). I'm also told I can only use these credits on top of an order I place at full price of sufficient size.
TLDNR; If you hate green bell peppers, never never never.