Mustafa Y.
Google
We did everything by the book.
Reserved inside.
Arrived at 5:00 pm sharp; the hour one chooses when one intends to eat what one actually likes.
Naturally, we were seated outside, beside what can only be described as music practice rooms for people who have never met silence. Availability, apparently, is a suggestion, not a commitment.
By 5pm — five, mind you — most of the favorites were already gone. Not sold out in a heroic, end-of-night way. Gone in a “we’ve decided abundance is optional” kind of way. So we under-ordered, over-compromised, and left hungry; which is an impressive achievement for a pizza restaurant.
Now, credit where it’s due: the staff were excellent. Polite, attentive, visibly aware that reality had failed us. They offered a 20% discount, which was classy, appreciated, and frankly the only thing preventing this from becoming a full Greek tragedy.
But let’s be honest, a discount doesn’t replace dinner, and reliability is the entire point of a chain. If I wanted uncertainty, I’d invest in stocks.
Conclusion: pleasant people, decent food, questionable promises.
Never trust a chain; especially when it promises you inside, early, and available.