Lindsay S.
Yelp
Will absolutely never order from here given my experience merely trying to place an order.
In short: Far too much attitude, not worth it when there are plenty of great pizza joints around here.
Long story: Had never tried this place and thought, "why not?" After looking up the menu online (so I wouldn't have to ask questions), I called and to their minor credit, someone picked up right away. I stated that I wanted a large pizza with pineapple and Canadian bacon, and clarified that I didn't want their Hawaiian (which also has ham, seems duplicative). She attempted to repeat back the order but instead said "bacon." I clarified that no, it was Canadian bacon (certainly different), and she said, "turkey bacon." Um, no, not the same at all. So I said, "no" (mind you, in a polite way) and she hung up on me. I called back and she immediately said, "I'm going to put you on hold" and did so without me getting in a word. Maybe I'm too skeptical, but I don't have a DMV number so if they have caller ID, I'd hedge my bets this was 100% intentional.
I don't need over-the-top customer service, but this kind of sh***y service is absurd. Do better. Until then, I'll pay the extra few bucks to go elsewhere where they can manage taking a takeout order without being rude.