Pizza Hut

So I wasn't going to say anything but I couldn't eat my pizza mostly it wasn't cooked all the way the crust was flat and doughy. It's was the most terrible pizza I ever had. And also when get a supreme pizza its usually loaded with topping here looks like I could count the amount of toppings. Never had I had a pizza from here like this. After one slice I threw the rest away. A waste of almost $40 hard earned money. SMH.

**Pizza Hut Review: A Mostly Satisfying Experience** I frequently order from Pizza Hut, and I have to say, they are one of the few places that consistently get my orders correct—something I truly appreciate, especially when placing large or custom orders. Recently, I ordered through their app and tried the Big New Yorker pizza. While it was decent, I was a bit disappointed with the sogginess. I had requested for it to be well done in the notes, but unfortunately, they didn’t follow through. A crispier crust would have really elevated the experience. The wings, on the other hand, were great as always—deliciously cooked and flavorful. The French fries were just okay. Unfortunately, they arrived cold and soggy, which was a letdown compared to everything else that arrived warm. The delivery service was another highlight. My driver was both friendly and fast, which added to the overall positive experience. While the pizza and fries could use some improvements, I give Pizza Hut two thumbs up for consistently accurate orders, a user-friendly app, and solid customer service.

I had an incredibly frustrating experience at this Pizza Hut location. I placed a carryout order and was told it would be ready within a reasonable time. However, I ended up waiting over an hour, only to never receive my order. Despite my repeated inquiries, the staff kept making me wait, offering no clear explanation or urgency in resolving the issue. To make matters worse, when I finally decided to cancel my order, I had to wait even longer just to get a refund. The lack of communication and customer service was unacceptable. A prompt resolution would have gone a long way, but instead, I was met with indifference. I understand that busy times happen, but this was beyond unreasonable. I won’t be returning to this location and hope management takes action to improve efficiency and customer service.

Do not do delivery order from this Pizza Hut. It estimated delivery at 6:24 pm and it’s 6:50 pm and no sign of delivery driver. On top of that their “System” says the pizza is delivered. In order to have nice “metrics” the system just says it’s delivered when the estimated delivery time hits. What a nice way to defraud consumers by having great delivery metrics.

I’ve now had two issues with them back to back and now I won’t order here again. My first issue was back in April. I put my order in and went to pick it up. When I got there, I was told my order would be out soon. About ten minutes later, the same employee confirmed my name and told me they’d be done soon. A second employee then came out and told me they didn’t even have the pizza crust I’d asked for. I was like ???. I wondered why the other woman had told me my order was coming out soon. I ended up leaving. Flash forward to a few days ago, when I decided to give it another try. I ordered delivery. The pizza showed up the way it is pictured here. The only way I can describe the pizza is it looked like someone deliberately smooshed it. Also, I ordered lemonade and got Brisk Iced Tea. Tried to make a complaint online and their system was down.

I had 2 medium pizzas original crust and breadsticks which were not made the way I wanted them the food wasn't hot at all a big disappointment for me and my family. It was so much sauce on the pizza it was ridiculous. I'm pretty sure I stated light sauce and they took that as light cheese and heavy sauce.

There’s a girl working at the counter who is constantly on the phone with family and friends. They don’t do their job properly, and when you ask to speak with the manager, they mock you and say she is the manager, making this a completely frustrating and unpleasant experience. I do not recommend visiting this restaurant under any circumstances — unless you want to be treated poorly, then be my guest!!!

Ridiculous! I ordered a pizza at 10:50pm and didn’t receive my pizza till 12:20am I tried calling to get a status and nobody answered , the restaurant already closed and I was still waiting on my order I gave up waiting thinking I wasn’t going to receive my pizza and ordered from another restaurant come to find out the pizza finally arrives an hour plus later…. Never again ridiculous wait time and horrible customer service!!!!!