Pizza Hut

1/24/26 11:30 PM - We had to call because their online portal said that the "store couldn't be reached." When we called, the order came out to almost $10 more than what we had online. When the extremely rude man on the phone asked if the higher charge was okay, I said "no," and before I had a chance to explain further (what deals we had, etc.), the man said "okay," and hung up on us immediately. One of the least pleasant interactions I've ever had with a service industry "professional." Baffling lack of professionalism or helpfulness. We were unable to complete our order as a result, and I'll be finding a different venue next time.

Pizza was to arrive at 6:00 pm. Got a notice at 5:55 our driver picked up our pizza. We live 5 minutes from Pizza Hut. Good sign. Got our pizza at 6:40, not even warm, and the order was wrong. Bye Pizza Hut! Extremely disappointed and will take my business elsewhere. 😡

Absolutely terrible experience. I was hung on while placing my order twice. They undercooked my pizza and made it taste very doughy. My chicken was stringy after asking them to cook in oven twice to make sure it was well done. No one wants to taste undercooked chicken. They gave me a different price for the exact same meal. When I asked about the price change he cancelled my order and hung up on me . Customer service sucks here and I am very disappointed about the food and the service!!! I would give this place 0 stars if I could

Their customer service is phenomenal. The crew that was working last night Deserved, 2 thumbs up keep up the good work guys

Nice staff, pizza was 8/10. Good but I’ve had better. I wish they’d cut their bread sticks, but that’s every PH.

The cashier which was an older lady was very nice. Whoever the young lady was working there today on 12-17-23 @ 4:36pm needs to learn some customer service. She could probably learn a lot from the older cashier who was very pleasant. This young lady yelled towards me three times asking my name for my order when the cashier lady told her the ticket number several times. I don't understand why she kept looking and yelling at me and then she grabbed my pizza out of the holder and tossed it aggressively across the counter. She took my order over the phone too and was rushing me with my order but when I got there, they were not even busy. Please replace her. 🙏🏽 (I was just in a heated argument so she is very, VERY lucky I held my composure) Other than that, the pizza (meat lovers) was ok. Could've cooked it a lil longer. I air fried it for 5 min.

The lady that took my order was very nice. Delivery Guy was a Nice Guy. Haven't had Pizza Hut in like 10 yes because my wife doesn't like it. So she's out shopping. So I ordered "The Edge" Carnivore. Thin Crust. For not being a Pizza Hut Deep Dish, It was really good. 5 ⭐⭐⭐⭐⭐

Workers cool down to earth they are polite willing to go the extra mile to help you. Always clean and decorated.fair price.need eat I n

Call before pickin up an order. I'm pretty sure they are short staffed with only one person running back and forth from front to back. Lady is super sweet.

doesn't respect workers. witnessed them scream at female working because she couldnt move fast enough with a broke arm and haven't seen the same girl since makes me believe they fired her unfairly out of convenience. food is horrible and takes too long to be done on time. If done on time food is not cooked correctly mostly uncooked.

Love the new Pizza Hut. They moved to a newer location a block away and the place looks amazing. We ordered our usual and the customer service was great as well. I wish they would of kept the dining room area like the old one. Other than that food is amazing.

This pizza hut is complete trash. They messed up my barbecue chicken pizza & blamed it on me because I ordered through the website. They put marinara sauce on it instead of bbq sauce, what's the point of a bbq chicken pizza with no bbq sauce?! He proceeded to tell me he would make me a new pizza for $10 after I just spent $40 there! The guy I talked to was very rude & doesn't seem to know anything about customer service. Will NOT be back & would give them zero stars if I could.