Sheila H.
Google
Horrible customer service. I ordered two pizzas from the Pizza Inn location is Mesquite, TX on 8/17/24. The pizza was incorrect. I called the store immediately and spoke with a man that identified himself as the manager S. John. He gave me the runaround and pretty much told me it was "tough luck" that the store got my pizza wrong. He mentioned the store calls if they have any questions about an order. I told him no one called me. He stated they were probably too busy to call, and he couldn't verify that they didn't call. So his attitude was "maybe they called, maybe they didn't". There are a lot of pizza companies to choose from in our area and I will not purchase from this location again. I asked for the corporate office information, and he told me to "Google it". He was rude, disrespectful, and very flippant about the situation. I have already Googled the corporate office and to my surprise, it is located right here in the Dallas area. I will definitely call them next week. It's not so much the mix-up, but the manager's attitude was very disrespectful He has zero customer service. Very disappointing.