Mike L.
Yelp
Always great food here and there's always good drinks here, but for some reason, the service is always suspect here. It doesn't seem to matter if we sit at the bar or at a table on one side of the restaurant or the other every time we've come here there is always been a big lag in service. After three times of this, I have nothing else to believe than it has to do with the mindset of the management and how they train their staff. The one thing that has been consistent every time either when we have received our food to go or finished a meal at the restaurant and waiting for a check it's as if we don't exist for a really long time and generally every time after 20 minutes or more, I have to flag down somebody to give me my check. I know what you're thinking. Why not just walk out at that point but that's not our style. Always keeping it classy. So our latest rendition of suspect service we sat at the bar ordered pizza to go and ordered a couple drinks while we were waiting. I even made a comment to the bartender when he asked me what size beer I said give me a 16 instead of a 20 ounce so that way I could have two before my pizza arrived. That means more money for the restaurant. Well for one he never came back around to take a second drink order for me and when the pizza finally got dropped off and after sitting around for quite a long time and him having his back to us and all I could call, it is ass grabbing with one of the female Bartenders behind the bar at the register. Finally, I had to go flag him down because my pizza had been sitting and I wanted to go home and have a hot pizza. It's a good thing. I keep a pizza bag in my car. I mean, how hard is it? Fill up a beer and give somebody a bill in a timely manner on a to go order on a day where there's not even that many customers. As I said in the beginning, this isn't the first or second, but the third time this has happened how many times am I supposed to come back and get suspect service. Does the owner think he's so good because of his pizza awards that his staff can be flipped to customers. Also, I noticed while we sat there waiting for a pizza. There were several people maybe manager, maybe staff I don't know that were behind the bar off to the side just kind of chatting around while I saw other customers waiting for help so it wasn't just me and this wasn't just a one time thing. Once again, the pizza is really good here and you should give it a try but hopefully you don't get the service that I've experienced all three times here. Now there is enough pizza, places and enough good pizza places around that I don't need to come back here and I don't need to worry about it, but you make your own decisions. I just think three times is enough chances because in baseball isn't that a strikeout?
