Pizza Shuttle

Our favorite pizza place. It's in The Malls Shopping Center at 23rd and Louisiana Streets now. We love their Super Shuttle pizza (everything). Plenty of eat-in tables that could easily accommodate a small group. Very prompt and polite service but it is order at the counter. They have a large variety of pizzas and some are quite unusual.

I guess I shouldn’t have been surprised how big the kitchen area was given it’s a pizza joint in this BIG college (university) town! This was quite the operation - visiting my son who had ventured in himself prior, it was by coincidence we decided to eat here - we were giving our son the better experience of having him do his laundry faster at Lawrence Laundromat instead of one load at a time at his apartment facility. Anyways, so many menu items to choose from, good value and serving size and so much better than the big chain pizza restaurants. Pictured (minus one slice) was me and my wife’s 10” Super Shuttle which came with a beverage. Unless my boy finds a different place that he thinks we should try, this will definitely be our pizza of choice in Lawrence.

The pizza was delicious and surface of the sun hot. Service was good, atmosphere was casual and cool, could definitely have been cleaner though. We tried the Super Shuttle and the Garlic Chicken, both really tasty. We would definitely eat there again, if in Lawrence. A plus that they have Pepsi products!

I just ordered delivery and it sounded like the guy on the phone was not happy he was there, honestly no one likes working, that is ok. I get my delivery honestly really fast, super nice since they are usually super busy, maybe 20 minutes max. But then we saw our three-fer came with 2 drinks and one of the pizzas are made wrong. (Not a huge deal) I honestly order here every other weekend so I thought maybe we could get a coupon for the next time we call in. I am not a confrontational person and I just wanted to see if we could make this right. I call in a nice guy answers. He then goes silent and then a guy name Taylor (said he was a manager) got on the phone and said “I don’t know why I was handed a phone…” I then try to continue about getting a refund or coupon because I don’t need an extra pizza. He then said “oh, the order a repeated 3 times to you and you didn’t correct?” Probably not the exact wording, but just as aggressive. I then try to calm him down and explain I just wanted a refund/coupon for the missing drink and wrong pizza, he then continued to speak over me, and hung up. He was saying that they are making a new pizza and it will be here soon. After that I don’t think the pizza will be safe to eat. (I’ve worked in food) I call back with little hesitation to tell him that I do not need the pizza re-delivered and I am ok. Honestly I would like to speak to a different manager at this point. I call back asking for someone else than Taylor. He still was put on the phone. I explain that I was just on the phone with him and I would not need the pizza delivered. He then said “oh, we spoke like 25 minutes ago, the pizza is already in the oven and should be heading to you soon” it has only been 2 minutes between the 2 calls… he also said “I am sorry if you think I hung up on you”…I told him I was uncomfortable at this point and he then regurgitates the regular manager come back “I am sorry you feel that way” (which can go hard if I the manager isn’t bad at their job) the purpose of the second call was just to make sure there wasn’t a fourth pizza being delivered here, and I was ignored again. Honestly I never left a review before, let alone a bad one. I hope this gets to the right people. I do plan to call in the morning and hopefully I could be treated more professionally. I just called in the morning after and spoke with Emma the morning manager, and she was amazing! Told me she will be giving me a refund/discount that I asked for the first time! She was so nice and sympathetic and she deserves a raise!!! This is how a professional woman shows her power, truly a bigger person. I hope Taylor learns his lesson or even losses his job. (A little extreme, but that is how I feel) Emma turned this one start experience into a five star review, I will be coming back as long as never speak to Taylor again. Thank you Emma!

Love how they’re now closer to Haskell side. My awesome wife was craving some pizza and Pizza shuttle has always been the best. Love how they kept the art from the ceiling and added it in the new building. There’s more parking in this strip mall area. Great folks there and I recommend call ahead to get them pizza if you don’t want to wait a bit. Enjoy the ceiling and art though. Always try their cream cheese pizzas!

It’s been way too long since I had pizza shuttle! After going in for this awesome $6 special and feeding my gut. Such a good deal and great taste. The staff was friendly, the store was clean inside, quick service. Only took about 12 minutes from walking in to having a fresh steaming hot pizza to eat. Devoured this tasty treat and the tummy quit rumbling Will be back and recommending everyone to hit up the Shuttle!

I always recommend this place the day I found it was the best day their pizzas are awesome no matter when you go there, and you can order from a large variety of what they have on the board. They do you have sit in dining and it's a pretty decent place to hang out for the moment while you're eating the food and the pizza is always hot massively hot so you never get a cold pizza or warm pizza that is a bonus for me I recommend going to this place over all the pizza places these guys have their business together and it's very good prices. One thing I do recommend is the employees that work there sometimes don't appear to be too friendly or smile for willing to make the customer comfortable and that's a huge thing because you might not want to order if you don't feel comfortable

Pretty yummy, a fun nostalgia place and has a 90s vibe